Human Factors and Their Impact on Workplace Performance in Healthcare Provision

Running header: Leadership for quality and safety in health care
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INTRODUCTION
Human factors are disciplines that deal with interpreting human interaction with objects
of a given system to achieve the well-being of the humans thus resulting in better performance of
the system in whole(Phillips, Stalter, Dolansky, Lopez, 2016). It comprises of human weakness
and strengths to aid in system development, the firm activities and environment, and tools,
equipment and technology required. Human factors also influence the firm’s training processes
and the firm’s materials that aid the performance of the firm in its day-to-day
activities(Sherwood, Barnsteiner, 2017). On the other, work performance is the measure of
employee’s effectiveness in their daily operations whereby it measures the quantity and quality
of work as per the terms and conditions of the employer
Human factors comprise of work factors, environmental, organizational, and human and
individual characteristics which has an impact on the performance of employees which can
impact safety on people’s health(Mcfadden,stock, Gowen, 2015). Putting into consideration
work performance, human factors without forgetting the well-being of patients regarding safety
and quality will boost a better service to patients and have a better working condition.
In this report will help to understand the impact of human factors on work performance
where critical analysis between them whereby safety and quality are achieved in healthcare
provision. Healthcare provision is the act of allowing processing of health action and processes
whereby contributions such as staff, equipment, money, and drugs are combined to aid in the
process. To achieve health care provision, human factors have to analyzed thoroughly to achieve
workplace performance in healthcare provision in any given organization such as clinic or
hospitals(Patel et al,2015). The report aims to clearly define and explain the aspects of human
factors and their connection to workplace performance in healthcare provision together with its

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impact on work performance that can lead to better systems effectiveness and efficiency that will
result to safe health practices and a better life. The report covers the human factors and its
relationship to workplace enforcement where the categories of human factors and their
relationship to work performance and their effect on quality and safety in healthcare provision.

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Human Factors and Its Relationship to Workplace Performance Enforcement
As stated earlier, human factor comprises of work factors, environmental, organizational,
and human and individual characteristics that have a direct impact on behavior or the morale of
the employee in the aid in his/her duties meaning that human factors have a significant effect on
overall performance of the business in general. The human factors can be categorized as either
hard factors or soft factors(Vaughn et al, 2014). The hard elements (technical) deals with process
control and its improvement while soft factors deal with customer needs, the supplier needs
education and training, workforce, group work, and executive support. The following categories
of Human element show the impact they have on workplace performance in leadership for
quality and safety in healthcare provision.
The Job Factor
The job factor covers the areas where the kind of the task understudy, the capacity of the
task, working areas, the work control and the position of the procedures or instruction involved
in the job(Hignett et al,2015). The kind task differs from one organization to the other, but in this
case, we are dealing with healthcare provision. The capacity of this work or workload in
healthcare provision is enormous having health issues affect many in the world. The work
control is the mechanism the health care provision uses to meet its goal as expected. The
procedure or the institutions are rules and regulations that oversee the process of healthcare
provision. The job factor has a vast impact on workplace enforcement is concerned. The job to
be done by an individual in any given firm, in this scenario health care, should be defined to
point out what is required of the employee(Taylor et al, 2014). The work should be shared