human resource

Human Resource Management for
Service Industries
Task 1

INTRODUCTION
 Human resource management is defined as the strategic approach for
effective management of an organisation which helps business to
achieve competitive advantage.
 It is the process of hiring, selecting and managing employees of an
organisation and also known as HRM or HR.
 The given assignment is related with British Airway which is largest
airline company in United Kingdom.

Role and Purpose of Human Resource
Management
 Human Resource Management is the process of recruiting, selecting
and managing people of organisation.
 It is use for describing employees’ management within company. It is
also called HRM or HR.
 There are three main responsibilities of human resource manager which
are: employee compensation and benefits, staffing and designing work.