Report on Human Resource Management at Debenhams: Leadership and Roles

This report provides a detailed analysis of the human resource management practices at Debenhams, a multinational retailer. It begins with an introduction to the organization's structure and explores the roles and characteristics of both managers and leaders, highlighting their differences and similarities. The report then examines how different management and leadership roles are applied in various organizational situations, such as crisis management and new product launches. It evaluates leadership theories like the contingency model and management by objectives, assessing their impact on organizational growth and sustainability. Finally, the report concludes with an assessment of how managers and leaders have influenced Debenhams, offering recommendations for future developments in human resource management. The report is supported by references to academic journals and books.

Project 1: Human Resource
Manager

Table of Contents
Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
An introduction to the organization and management structure............................................1
The roles and characteristics of both managers and leaders,..................................................1
Explain how different roles of management and leadership can be applied in different
organizational situations.........................................................................................................2
Evaluate different theories and approaches to leadership......................................................3
Conclusions on how managers and leaders have made an impact on the organization and
recommendations for future developments............................................................................3
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
A human resource manager is an individual who has managed and control different
operations of a business as by delivering people oriented procedure. On the other hand leader is a
one that easily influence the working standards of others by which rate of profitability and
overall performance is increases (Antony, Rodgers and Gijo, 2016). The report below is based on
Debenhams that is a multination retailer that has operate its stores in Denmark and UK. The
report below is based on management structure, roles and characteristics of manager and leader,
roles of management and leadership, different theories to support growth and sustainable
performance and its impact over organisation.
MAIN BODY
An introduction to the organization and management structure
Debenhams is an organization that was founded in 1778 as a single store and grown up to
different locations with 178 locations with having a headquartered in Regent’s place within
London Borough of Camden and it is owned by Danish department and have sold a diverse range
of products and services include household items, furniture and clothing. The management
structure of Debenhams is hierarchical structure by which sustained focus is maintained towards
multiple layers through which working standard become flexible.
The roles and characteristics of both managers and leaders,
Managers: It is an individual who control various situations that is developed and
generate various changes by which adequate level of modifications is induced in balanced mode.
Roles of Manager: -
 Establishing Policies: The manager design policy that is favourable for all working
employee so that ethical formulation is induced with perfection (Berman and et. al.,
2019).
 Delegating Responsibilities: Manager segment overall task and assign that to an
individual who has specialised in specific area.
Characteristics of Manager: -
 Time Management Skill: In this manager ensure that actions is induce timely basis and
with this higher success is achieve on continuous basis.
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 Effective Interpersonal Skills: Manager has ability to connect with other subordinates
by which clear information is transferred and received.
Leader: It is an individual that provide appropriate guidance and influence other by which
task is completed with better sufficiency.
Role of leaders
 Creative vision: Leader provides clear vision through which clear pathway is offered so
that standardised outcome is achieved in better mode.
 Coach potential: Leader offer coaching so that working potential and strength of
employee get enhance (Boon, C. and et. al., 2018).
Characteristics of Leader: -
1. Charismatic: It has ability to attract other personality by which working tendency is
increases and its followers get enhanced.
2. Effective Communicator: It reflects an ability through which easy convenience is
processed by which complexity gets reduced.
Similarities between management and leadership functions: Both manager and leader resolve
problems by providing different solution as by maintaining and operating every function
smoothly.
Differences between management and leadership functions: Both manager and leader get
influence others that empowers other by which balanced improvements is offered.
Explain how different roles of management and leadership can be applied in different
organizational situations
Situation 1: Crisis management: In this situational leadership is induced as with this
leader and manager get worked to resolve rate of redundancy as by analysis overall situation. In
this situation redundancies get resolved and with this productiveness by which rate of
profitability and performance engagement is advanced. In this leader get ensure that statistics and
facts get cleared with market and employee (Easter, 2019). On the other hand, manager collect
adequate information and they develop suitable designing in effective mode. Thus both
management and leadership ensure that employee and marketplace get know about basic
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prospect and with this complex situation get diverse by which balanced change is attained in
simplified manner.
Situation 2: New product launch: For this system leadership is used in which appropriate
skills and capabilities get induced. In this situation new product is launched by business as with
this service quality is increases by which long term sustainability is induced as by attracting
customer’s relationship. In this leader observe every aspect by which long term accessibility is
attained. Manager makes sure that advanced training is offered to employee so that they are able
to complete task in timely manner (Holm and Haahr, 2019). In this management and leadership
make sure that advanced change is implemented and within this improvised service is promoted
by which customer’s reaction and market attentiveness is considered by which strong
interrelationship is developed on continuous basis.
Evaluate different theories and approaches to leadership
Contingency model: It is an approach within which leader analyse various situation that is
dependent over employee relationship, power and structure of working. In this sustained
relationship is promoted by which decision making is enhanced by which effectual development
is attained. It helps to enhance growth and sustainability within which effectual modification is
addressed so that rate of attractiveness is increases by which better level of clarity is addressed
successfully. In this working standards get enhanced through which working requirement and its
accessibility is accomplished through which survival and success of business gets developed.
Management by objectives: It is a strategic management by which better level of
improvisation is induced through which clear and transparent objectives are achieved effectively.
In this performance capability of Debenhams is increases by this business achieve its
standardized objectives in certain manner. As in this reward performance, employee, monitoring,
realistic, measurable, specific and attainable outcome is achieved through which ability to attain
both short and long term goals are achieved (Inyang, Agnihotri and Munoz, 2018). It assists to
make productive changes by which efficient level of changes is induced so that working
credibility also increases.
Conclusions on how managers and leaders have made an impact on the organization and
recommendations for future developments.
The managers and leaders within Debenhams make sure that respective changes and
modification is involved through which rate of productiveness is increases on continuous basis.
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For this manager ensure that adequate training and development is induced that make easier for
employee to work and in relation to leader certain influence is induced by which employee get
more relatable with different services and with this rate of productiveness is advanced in
moderate mode. Both leader and manager get strive various goals and objectives by which
achievement of target is attained with perfection. In this leader inspired, motivate and encourage
other by which clear vision is shared by which enlisting of consistent is induced by which
sufficient changes are achieved productively (Longoni, Luzzini and Guerci, 2018). Leadership
basically get directly cause to enhance culture, values, attributes, motivation and tolerance by
which better shaping towards strategic execution is implemented.
There is little recommendation that is induced for future period of time within which
leader influence and makes effective changes by which performance of each individual is
considerate with satisfactorily. In this leader always make ensure that every situation and random
alteration is conducted through which employee attitude and behaviour is influenced in positive
manner. On the other hand manager makes sure that appropriate training and development is
introduced within which ability of personnel is increases through which successful
implementation of alteration is induced in sustained mode. In this manager ensure that employee
get trained and developed by which their learning is processed on repetitive mode as with this
ability to gain profit is enhanced.
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CONCLUSION
It has been concluded from the above report that human resource manager performed
different functions and operations through which rate of productiveness and profitability is
attained in systematic manner. In this manager and leader plays essential role within business by
which working standards are enhanced. In addition various leadership and management skills are
induced as with support of theories by which sustained growth and development is attained in
timely frame.
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REFERENCES
Books and Journals
Antony, J., Rodgers, B. and Gijo, E.V., 2016. Can Lean Six Sigma make UK public sector
organisations more efficient and effective?. International Journal of Productivity and
Performance Management. 65(7). pp.995-1002.
Berman, E.M. and et. al., 2019. Human resource management in public service: Paradoxes,
processes, and problems. CQ Press.
Boon, C. and et. al., 2018. Integrating strategic human capital and strategic human resource
management. The International Journal of Human Resource Management, 29(1), pp.34-
67.
Easter, K.W. ed., 2019. Irrigation investment, technology, and management strategies for
development. Routledge.
Holm, A.B. and Haahr, L., 2019. e-Recruitment and selection. In E-hrm. Routledge.
Inyang, A.E., Agnihotri, R. and Munoz, L., 2018. The role of manager leadership style in
salesperson implementation of sales strategy: a contingency perspective. Journal of
Business & Industrial Marketing
Longoni, A., Luzzini, D. and Guerci, M., 2018. Deploying environmental management across
functions: the relationship between green human resource management and green supply
chain management. Journal of Business Ethics, 151(4), pp.1081-1095.
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