Human Resource Development Report: EE Company Training and Development

This report examines human resource development (HRD) within EE Company, a UK mobile network operator. It explores various learning styles, including visual and the Honey and Mumford model, and their significance in designing effective training programs. The report analyzes the learning curve and its importance in transferring knowledge to the workplace, emphasizing the role of learning transfer and its impact on employee performance. It also discusses how learning styles influence the planning and formation of learning events, highlighting the importance of reinforcement theories. Furthermore, the report investigates the government's role in training and development, including initiatives like apprenticeship schemes, and how public and private sectors are affected by competency development. Finally, it reviews contemporary training initiatives that contribute to HRD within EE Company, emphasizing its commitment to employee development and its impact on competitive advantage.

HUMAN RESOURCE
DEVELOPMENT

INTRODUCTION
HRM specifies grooming and improvement of worker. It consist of training a person as
soon as they are hired and by giving them chance to grasp latest techniques, providing resources
which would be essential for worker's activities and other performances. This report is based on
EE which is a mobile network operator in Britain and also an Internet service provider and IPTV
provider (Avey and et. al, 2011). It has been a greatest mobile net operator in UK, with
approximately 30 million customers and more also 4G services in Europe has largest network of
this company. In 2010 it has been established with fifty percent of joint venture between Orange
S.A.and Deutsche Telekom through the merger of their T-Mobile and Orange businesses in UK.
Main purpose in this report is to understand the learning curve & the importance and role of
transferring learning to that workplace and to consider their participation of acquisition styles
when planning and even designing a learning event. Also this report it explains the impact of
government and other bodies in the training and development of employees to provide a life long
learning.
TASK1
1.1 Learning Styles and their different kinds.
Learning style is used for identifying personal acquisition differences. Many research has
been performed to access human mind and how it operates. It perceives the information and
works on it. Many scholarship models is built by which a personal style of learnedness can be
exercised (Boxall and Purcell, 2011). For a learning style to be useful, continue enforcement is
essential. Some people can grasp quickly by implementing practical approaches when
assignments were monitored, by this phenomena it made an outline for individuals that have
different styles of learning. Statistics shows that every individual opt for different styles of
learning. The normal public can be classified into various class dependent upon their acquisition
methods. Learnedness ways are moderated by many factors and behaviour which identifies an
individual. There is also one more type of this style which is called social learning. This is the
one in which people understand through by watching others behaviour and outcomes of their
reaction. Most often, people learn through imitating others. The process includes imitating their
parents at first then they grasp by performing actions through modelling, examining and

watching how the others perform them. There can be various methods for learning some
activities, it includes listening, reading and visuals.
Visual learning: It include analysing of latest and upcoming knowledge using visual systems.
Induction program can utilize such type of learning in order to make the new recruits to
understand what is required (Crook and et. al, 2011). This is very useful in learning methods of
safety for the employees so they would have to be more practical when implementing the
process.
Honey and Mumford model of learning: It is a type of learning in which people have a
mindset of trying everything for once at least. In this learners are open-minded and enthusiastic
in nature to try new things.
Kolb learning model: In this model there is a learner who frequently witnessing an activity and
meditative observation is that where candidate revert back on that experience. Ideal conception is
when the person tries to conceptualize a theory of what is been seen. It is when the person is
figuring out how to examine a model for the upcoming experience.
1.2 Learning curve & its importance in transferring learning to workplace
This curve can be explained through a chart that symbolises instance consumed in
acquisition verses the increased nous (Daley, 2012). Thus their definition of the progress of
learnedness method is displayed in a small interval.
Role of Learning: When people say they are on a steep of the learning curve then that actually
meant that they are trying to accomplish large amount of information in a very small interval
can calculate a person’s capability to properly complete a provided task when EE Company is
organising its induction program. Through analysing different learning styles of employees, EE
Organisation have marked a proper induction training program. These human resources has used
learning curve in marking their complete capturing of information to be understood at a given
time of learning. This curves could either be increased or decreased dependent on the worker
activity in perceiving information and the techniques that they have just acquired.

Transfering learning process; It symbolises the transfer of latest learned information
from a acquisition set for using it in a unique activity (Guest, 2011). Passing this learning works
with the efforts of an individual person to use a method properly on particular business
requirement in a workplace. These methods are monitored in training. If a person has transferred
learning effectively by applying this to one particular job and the worker could determine
whether it is an affirmative of destructive transfer. This kind of acquisition is an aspect essential
inside the workspace learning because of the actual parameters that have to be observed in the
work space. Techniques are added and even solving a problem in a work space is much
comfortable with effective learning transfer. Learning transfer can be witnessed when workers
use the ideas that were taught to them in schools and even in place of business to work and
receive favour from their seniors. Every partakers from workers to teachers are accommodated to
encourage the progress of acquisition transfer. But still, the learner must understand importance
of the methods been taught for promoting the learning process. And decision maker at EE
organisation must make sure that the matter of the subject makes sense to workers to whom they
are training.
Illustration 1: Learning Curve, 2017
Source 1: Learning Curve, 2017

1.3 Impacts of learning styles for planning and formation of learning event
Reason of preparation in EE workspace allows workers for studying so that they can
understand and perform well in their workplaces (Jiang and et. al, 2012). There is no big deal
about the induction program when there are huge consideration of unique and specific conditions
which are in a position to facilitate learning.
 There induction event's layout is very important for facilitating the process of learning.
These conditions may include of giving a chance to the workers to get their feedback by
providing appropriate subjects of matter in process of training and pointing to the
requirement of people that may help them for successfully accomplishing their process
and providing the workers an opportunity to face reality in order to facilitate learning
process.
 Theories interpretation is on the basis of people learning capacity and an instructor who
conducts the induction program that must keep a note of task to be learnt.
 There are various factors which may be related to different concepts of learning process.
Many theories are responsible of encouraging a trainee to learn. This includes forming a
program schedule and giving a comfortable training atmosphere.
 The concept of reinforcement which motivates a person to ignore particular action
dependent on the conclusions witnessed in past that had boost both negative and positive
activity, in which negative reinforcement has led to an unnecessary result and positive
reinforcement holds appropriate behaviours. In acquisition training, the reinforcement
concepts motivate employers to inculcate advanced skills and the trainer should note their
results that are recognised as negative as well as positive according to workers.
 There would be specific theories that need to be used in different learnedness
arrangements to receive the best of the learning results. This makes it comfortable for EE
Company to easily explain other workers latest proficiency and methods. Through
utilizing important theory of learning EE Corporation that can get better outcomes from
employee in that work space. This results in improving the productivity and growth in a
work place.
4.1 Government and their influence in training, development and lifelong learning
Government has imparted very importantly in the training and development of the
workers in a private firms (Kehoe and Wright, 2013). Government take the initiatives for

arranging the training and development programmes with the help of expert trainer in order to
ensure that the employees of the EE limited could emerge and attain the required level of
standards in performance (Kraaijenbrink, Spender and Groen, 2010). The EE limited company is
a UK multinational retaining enterprise and must relate to the internal improvements regarding
the performance. To take company at the standard or desired level, they need to be accountable
for attaining the same. Workers are encouraged by themselves as learning can be done lifelong.
For acquiring knowledge and experience, the staff members of the firm gets support from the
engagement of government. Sometimes, many organisation are not capable to invest huge
amount of capital in the training and development facilities. If this happens, government takes
the initiatives and helps developing the human resource. This industry is growing tremendously
and acquiring the sound HR and improvements in quality standard. This aids to develop the
beneficial conditions for the EE limited in the competitive economy. There is an apprenticeship
scheme which is going to be introduced by the government of UK due to many reasons, some of
them are mentioned here. The policy deals with the employment of the youth. There is also
efforts made to shorten the gap lying between the skills of the young people and their
unemployment. Till now in the current scenario there about 280,000 apprentices approximately
in the country and administration that manages to essential attempt in order for maximizing the
count of reticent further by 1000. The administrator has tried to implement the type of effective
key which they are responsible for and they also it make sure the organisation performance to
reach at the smaller level. There is technique by which workers can gather knowledge related to
work space by making the government to take part in the training of the employers. However,
organisation would not invest into very expensive plans that may need a lot of training resources.
4.2 Public and private sectors affected by development of competency.
For knowing and understanding the gap of companies’ performance, competency
movement is created. To acquire the competitive benefit, many organisations are financing in
such area for improving the efficiency of workers (Lund and Colin, 2010). Many companies puts
huge capital for training and developing the employees. Because of large situations of business
relation in the marketplace, institution is interested in knowing the performance gap. Thus, the
home establishment have contributed more in this gap in order to amend them and have an upper
hand than the other institutions. Administration tries to avoid this in terms of worker's

performance which could be a threat to EE limited company. If in case the workers would have
less productive levels then there would be inefficient service quality and low initiative of the
employee to work better for EE limited company (Luthans and et. Al, 2010). Many learning
techniques have been brought forward to maximize the productiveness and evolution. If the
performance of the staff members falls, called as competitive disadvantage that can be in the
form of poor quality of service, unskilled manufacturing as well as low level of motivation. The
EE limited company gives the steeper curve for acquisition to create their skilfulness promptly.
To enhance the workers confidence level, the firm provides qualification. Movement of ability
and accomplishment are crucial portion of acquisition and also required for impressive
performance. There is a high occurrence pace of the never termination process that is of
learnedness and ability, which is in the quicker improvement of activities and productiveness.
The EE limited firm has been influenced by introducing pattern in their own work place.
Employers are getting maximum magnitude of enthusiasm and facility in the improvement and
variegation of their province areas.
4.3 Initiatives of contemporary training which contribute to human resources development
EE limited company training gives a tough competition to its competitors and provide an
upper hand to them. This was achieved by changing their principles just to make some profit and
maximised outcomes (McKenzie and et. al, 2012). This was carried out by introducing various
resources that were used for training and that benefited the workers. There is also
contemporaneous training that is set up to support the employers to easily and swiftly adopt the
changing market of the environment. The government of UK has acquired the contemporaneous
preparation ways to deliver institution with improvement acts and appropriate preparation to
encourage financial development and sustainability of success. Most of the training are
conducted through vocal communication and these are based on the trainee's needs. Needs in the
training and development is assessed by the initiatives of the UK government to give tiny
companies as well as medium firm company, an effective training and development programmes
to deliver stableness and maximizing the economical improvements. The training is vocational
and is used to aim at quick learning process on different areas of the business. There is a
qualitative training program for the EE limited company. The contemporaneous preparation
facility is a quick procedure of improvement in standard atmosphere where employers are
vulnerable. The economy is dependent on the performances of employee in every type of

organisation, and government has been putting further more efforts for promoting the designing
the best learning technique to the EE limited firm as per the requirement of the company. The
training enterprise is very essential for advance profitability and developed competing asset
(McMillan, Morris and Atchley, 2011). The EE Limited Company has formed and denatured
their core solution and for making it successful they would require specific training facilities for
the workers. This type of contemporary training adapt very quickly to the changing
environment. Faster the adaptability there is more possible chances of active performances and
effective participation of implementing acquisition outcomes as per the industries structures and
employers requirement. The preparation is evaluated depending upon the expectation of the
customer and according to the competitive condition in the market. The future prospects and
adaptability factors are also monitored to get better outcomes.
TASK 2
2.1 priority of training for workers at different level in the organisation
To ascertain needs of the workers is essential for the management and the organisation to
provide an effective learnings (Meredith Belbin, 2011). The examination decides the yield of EE
limited organization that is needed for employees learning and efficiencies to retain their staff
exclusively, methods and aptitudes that those staff need to secure.
 EE limited measures planning of the training and development program for employees,
it will help to them to analyse the capacity and effectiveness for their targeted workers.
 One could undoubtedly arrange the needs of employees in the company e.g. EE Limited
into particular area.
 This association has used better development actions to explain their contentions and
rapprochement among its labourers. That is the reason they have picked all levels in staff
to act naturally adequate, innovative and self-governing. This outcomes in the staff to
works at critical levels in expanding the aggressiveness and efficiency of the EE Limited
organization.
 The representative endeavour to advance high outcomes is the thing that precisely that
this association is going for. Assurance of preparing needs ought to be directed. This
happen in a procedure called examination.

 Individuals are required to be indulge in the applicable training separating preparing
necessity into various components that can be handled.
 There is need of connection of measures to each variable that distinguish the fundamental
instruments to use amid the preparation (Ployhart and Moliterno, 2011). Individual
learning styles influences the preparation sort that is the reason they locate a less
demanding strategy. An applicable model of comprehension is essential.
 The gathering ought to be remembered while doing this program. There is a need of
assessment of viability of preparing after appropriate measures has been taken.
 Here is a hypothesis which is distinguished to help with understanding the kind of
procedure that is being tended to. The utilization of web can make sense of the subtle
elements of it.
2.2 Pros and cons of training methods
The EE Limited Company gives distinctive techniques to preparing of their
representatives. There is a Counselling which is directed to help the specialists to improve a
vocation way (Steffen and et. al, 2015). Execution increase has been led for expanding execution
levels of representatives. The strategy for pretending causes EE Company to dissect the
obligation and capacity required in a fresh out of the plastic new part. Preparing of an occupation
that incorporates workshops to help in expanding the proficiency and to enhance learning. The
most appropriate preparing gadgets are given by the administration to enhance workers ability
which may prompt accomplishing of the fundamental destinations of EE organization.
Favourable circumstances: The specialist of the association is relied upon to understand the
mystery accomplishment in an alternate part. Help representatives in understanding advancement
in aptitudes. They can pinpoint their applicable abilities which meet required models. Vocation
achievement are advanced by managing amongst specialists and chiefs. These are fundamental in
applying the specialist with the training they require keeping in mind the end goal to devise the
techniques that can set up change. A dynamic of corporate culture and their firm and part of EE
Limited Company is given to workers. This aids the acknowledging of the specific target and
part of that association. The execution of workers is resolved and the parts that need change are
said. This aides in recognizing the open door.

2.3 Systematic Approach to plan training and development for a training event
A critical thinking method and preparing to the labourers may execute a legitimate basic
leadership handle (Vörösmarty and et. al, 2010). In this procedure the worker can be interested in
a sensible issue and afterwards they are made a request to give important outcomes and
assessments. The entire group will lead an evaluation where the labourers, associates and
administrators will tend to think about the arrangements that have been rattled off. This strategy
will be in handle and the specialists can have a chance to make an issue scene in the workspace
with connection to proficient administration, client administration and representative connection.
The preparation activity ought to drive labourers to partake in the basic leadership handle that
builds likelihood of benefiting answers and useful assessments. The EE Limited Company gives
distinctive methodologies to preparing its representatives. There is a guiding that is directed to
help the labourers to frame an effective vocation way. Execution grouping has been directed for
development of execution levels of workers.
The Event Training Process: The group which is acquainted with the directors in course of the
preparation occasion and afterward later to be arranged to the genuine test scene that should be
understood (Wang and Noe, 2010). A movement will be done among the part group to assess
that whether the labourers have appropriately situated the given situation or not. Pretending
encourages EE Company to examine the commitment and limit required in another part.
Preparing of employment gadgets where exercise manuals are utilized to help in expanding the
proficiency alongside enhanced information. The best preparing gadgets are given by the
administration to expand representatives’ expertise that may prompt achievement of the
organization's targets. On a following day, the entrusted driven people should be given a fitting
arrangement of standards that should be demonstrated in discoveries a movement in which
dialogues are led. The staff individuals will be then assembled into three classifications where
they will break down and devise their answers in a restricted time frame. Later the chiefs will
consider the arrangements and will give guidance for development in them. Additional time
would be included so they discover comes about that can be rebuilt and afterwards last
accommodation will be under observed and assessed by the administrators.

In order to plan a training event following approach can be followed:
Analysing the needs – This is he first step at which the need for training is identified. It
is an important step as it act as a base for further planning.
Designing training program – Once eh need is identified further action is taken towards
designing the whole training program so so that best results are achieved from the investment of
resources.
Development of training material – To train the work force it is required that
availability of different training material is made like books equipments whatever is required.
Implementation of training – After receiving all the required material process of
training delivery is started depending upon the set targets and needs.
Evaluation of training effectiveness – After completing the training programs the
process of evaluation is commenced which can be done using the reverts as abase for
improvements.
3.1 An evaluation with the help of suitable different techniques
For assessing the result of training there is a need of using various method that need to be
explored by supervisor for examining effectiveness and their efficiency for an action (Werner
and DeSimone, 2011). The top management EE limited is going to investigate the activities to
break through by examining respective elements, benefits as well as costs to decision of will the
activity will commence.
Illustration 2: Training and Development plan, 2017
Source 2: Training and Development Plan, 2017