ContentsINTRODUCTION...........................................................................................................................................3TASK 1 .........................................................................................................................................................31.1Role and Purpose of Human resource management..........................................................................31.2 Human resource plan based on supply and demand of resources....................................................4TASK 2..........................................................................................................................................................52.1 State of employment relations in Hilton hotels.................................................................................52.2 Effect of Employment law in Human resource management.............................................................6TASK 3..........................................................................................................................................................73.1 Job description and specification.......................................................................................................73.2 Comparison of selection process of two service industries...............................................................8TASK 4........................................................................................................................................................104.1 Contribution of training and development activities ......................................................................10CONCLUSION.............................................................................................................................................11REFERENCES..............................................................................................................................................122

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Human Resource Management for Service Industries

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