Role and Purpose of Human Resource Management in the Hospitality Industry

Task 1
Human Resource
(TASK 1)

Table of content
 Introduction
 Role and purpose of Human Resource Management
 Human resource plan based on an analysis of supply and demand
 Current state of employment relations in a selected service industry
 How employment law affects the management of human resources
 Conclusion
 References

Introduction
Human resource management can be described as a very important part of each and every
organisation whether it is in service sector or business sector. It is the duty of HR manager to
manage their staff in an effective manner so that they can perform properly in the organisation
and helps in achieving the goals of the company as well. The main role of HRM can be
considered as Recruitment as they have to recruit efficient manpower for performing job
functions. The organisation that will be mentioned here is Hilton Hotel, which is one of the
best Hotels in UK.

Role and purpose of Human Resource
Management
Importance of HRM for Hospitality Industry:
Human resource is a very important part of every organisation and from the last 6-7
decades, it has been realised by the business organisations as well. The hospitality
industry has also realised that their employees are the most important asset of their
organisation. Especially in the Hotel business, if the staff members are qualified and
efficient then they will be able to give good services to their customers and thus it
will be easy for customers to distinguish that which Hotel is good and which is bad.