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Human Resource Management Assignment - Claridge hotel

Added on - 08 Dec 2020

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Human resourcemanagement
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Role and Purpose of human resource management within the organisational context..........11.2 Human resource planning based on the supply and demand of travel and tourism industry.2TASK 2............................................................................................................................................32.1 Current state of employment relation in the selected industry..............................................32.2 Affects of employment laws on the management of human resource..................................4TASK 3............................................................................................................................................53.1 Discussion about job description and specification required for the selected industry job...53.2 Comparison between hotel and airlines business with respect to recruitment and selectionprocess..........................................................................................................................................7TASK 4............................................................................................................................................84.1 the contribution of training and development activities to the effective operations of aselected service industry business................................................................................................8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONHuman resource management refers to the process of acquiring, training, retaining,motivating and developing workforce in the organisation. This concept was created to manage allthe activities of people in the business entities. For the growth and development of the companyit is important to direct employees in an appropriate direction. The hotel which has been chosenfor the report is named Claridge, it is five star hotel founded in year 1812 and is situated inMayfair, London. Topics which has been covered in the report are role and purpose of humanresource management, HRP plan, assessment of employment relation & their affect on HRM.Apart from this discussion on job description and contribution of training and developmentactivities has also been made(Bratton and Gold, 2017).TASK 11.1 Role and Purpose of human resource management within the organisational contextClaridge is famous hotel in UK, Melbourne hotel group are the main owner of thisorganisation. Well known personalities like actors, directors and people from royal backgroundare it's major clients As an HR trainee in the organisation it was required to submit a report onthe Human resource management. This department is explored in the following section whichwill provide in-depth knowledge about the subject matter. Role and purpose of HRM isexplained below in detail:Role of Human resource managementPeople Resource-This is the main role human resource activity, this is linked tooptimum utilisation of workforce in the organisation by maintaining records of each andevery employees since the time they joined the organisation to day they are leaving.Claridge hotel use payroll system to record data about workers salary, wages, insurance,taxes. The management also maintained daily attendance sheet of workers along withtheir leaves and medical information. Smooth running of operations lies in the hands ofHR department.Handling Grievances-Another role played by the human resource management isassociated with handling employees issues and take actions to address them. This aspectis very essential as this helps in gaining trust of employees. Through this they feel thatthey are part of the organisation and will not hesitate to share their problems with the1
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