Human Resource Management Assignment - Intercontinental group of hotels (IHG)

Added on - 04 Oct 2020

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HUMAN RESOURCE MANAGEMENT
CONTENTSINTRODUCTION.....................................................................................................................................4TASK – 1.................................................................................................................................................41.Amplification of the purpose of the HR functions and its key roles and responsibilities..............42.Evaluating different approaches of Human Resource Management.............................................53.Including case study examples for examining varied methods used in HR practices.....................74.Effectiveness of employee relations and employee engagement with mentioning flexibleorganisations, working practices and employer of choice.......................................................85.Crucial pieces of employment legislation for Inter-continental hotel............................................96.Evaluating how employee relations and employment legislation impacts decision making andachieves objectives of the business.........................................................................................9TASK – 2...............................................................................................................................................107.Illustration of the application of HRM practices in a work-related context.................................108.Assessing the use of technology to improve the recruitment & selection process.......................12CONCLUSION......................................................................................................................................13REFERENCES........................................................................................................................................14
INTRODUCTIONHuman resource management is a strategic approach to effective management ofpeople within the firm so that they support business in gaining a competitive advantage.Further, it is being designed for increasing and maximizing the performance of the employeesso that they can achieve their strategic objectives. Thus, it is a vital aspect within the firm(Chris and Grenham, 2017). Pertaining to this, the current study also aims to explore variedpractices, processes, concepts and aspects concerning HRM. For this purpose,Intercontinental group of hotels (IHG) is being taken into consideration. It was founded in theyear 1946 and has its operations in several parts of the world. The research study will throwlight on employee relation and legislation and their influence on decision making within thehotel. It will also focus on application of HRM practices, HR function and use of technologyas well as online platforms in the recruitment & selection process of IHG.TASK – 1Purpose of the HR functions and its key roles and responsibilitiesDevelopment of the plans and procedures, administering policies, creating programsand events for training the human capital of the intercontinental hotel is the main purpose ofHRM. Moreover, it also focuses on exploitation of the present resources within the hotelefficiently so as to have best result. Other than this, the HR function of the hotel also providesan aid in creating friendly relationships amid the worker and the firm. Furthermore, HRfunction also helps in encouraging and improving the employees which again helps infulfilling the objectives of the hotel (Guest, Paauwe and Wright, 2012). It also offersadequate training to workforce so that they can achieve higher performance targets and leadsthe hotel towards the path of glory. The main role and responsibility of HRM is to recruit andselect talented workers at the right time and place so that no operation gets disturbed. Someof the purpose and roles and responsibility of HR function within Inter-continental hotel areas follows:Human Resource Planning– It is vital function of the hotel as it helps in ensuring thatright people is at the right position with accurate skills and competencies. The mainpurpose of HR planning is toensurethat each and every department of the hotel hassufficient staff to carry out their required work for achieving the goals. The main roleand responsibility of this function is also to match skills with the current needs of theorganization. It also helps in determining the employees who are ready foradvancement. The HR planning function also plays an important role in building an3
ethical business culture by bringing on new hires who have a track record of highethical behaviour (Kumar, 2010).Recruitment & Selection– This function makes a great influence on the revenuegrowth and profit margins of inter-continental hotel.Talking in regards with thepurpose of recruitment and selection function, it helps in attracting and encouraginggood number of applicants to apply for the vacancies in the organization. It also playsthe role of linking potential employees with the employers. With this function inplace, the hotel creates a pool of talented and prospective candidates that allows theselection of the best candidate that suits the needs of the hotel. Intercontinental hotelplaces more focuses on this HR function so as to increase their firm’s overalleffectiveness.This also plays a key role in acquiring talent that matches therequirement of the vacant job position. Thus, effective and skilful people occupy thesepositions and they work hard to accomplish the overall objective of the firm.Development & Training– Training and development is being referred as a plannedprogram or event which is being undertaken to improve the knowledge, attitudebehaviour, skills and abilities of the employees (Costen and Salazar, 2011). The mainpurpose of this function is to make improvement in the quality of workforce of thehotel. It also helps in enhancing the growth of workers and prevents obsolescence.Thus, the main roles and responsibilities of this HR function is to evaluate the careerneeds of the workers and designing programs accordingly, facilitating communicationnetwork, monitoring & reviewing the progress of trainees and conducting appraisals.Performance management & Reward systems– The sole aim and purpose ofperformance management function is to evaluate and ensure that the employeeswithin the hotel are performing their work duties effectively and in a satisfactorymanner. Similarly, reward function also has many purposes like helping the hotel toremain competitive, reducing employee turnover, retention of the workers, enhancingthe motivation level of the workers, reinforcing the image among the stakeholders andalso helps in improving the communication system. The inter-continental hotel timelyassesses the performance of their workers working at each and every level and rewardthem on the basis of the result (Chris and Grenham, 2017).4
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