Human Resource Management Essay - British Telecommunication
Added on -2020-07-22
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Human ResourceManagement(Project 1)
Table of ContentsINTRODUCTION...........................................................................................................................1P1 Purpose and function of HRM...............................................................................................1P2 Strength and weakness of different approaches of recruitment and selection.......................2P3 Benefits of different HRM practices for both the employer and employee...........................4P4 Effectiveness of HRM practices ...........................................................................................7P5 Employee relation and its influence on decision making......................................................8P6 Elements of employment legislation....................................................................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONHuman resource management is very important for an organisation which help to developemployees productivity and profitability. HRM is a term which is counted as formal systemdevised for management of personnel in company.British telecommunication is an internationalcompany which provide their services in more than 180 countries with head-office situated atLondon, UK. It is the largest provider of mobile, broadband, fixed line services. BT is a firsttelecommunication company in Britain. P1 Purpose and function of HRMOrganisation consider their workforce as valuable asset that contribute to tangible as wellintangible services. HRM take initiatives to have positive and productive work environment.This strategy helps in reducing risk and provide maximum return on investment. Activities ofHRM starts from hiring an individual who is fit for job, his development and growth and endswith his retirement. There are numerous purpose and functions that HRM performs in order toachieve organisational goals and objectives (Berman and et. al., 2012). BritishTelecommunication has established itself in many countries and provide customers with besttelecommunication services. Company holds clients, employees, stakeholders from diverseculture. Hence it is important to manage HR practises that will create calm and harmoniousworking environment. Following purposes that are associated with HRM practices such asworkforce planning and resource allocation:Internal management: Quality of performance is a tool that helps in measuringproductivity of company. HRM create various policies and procedures that used toattract, recruit and retain employees. These practices help in managing internalenvironment that have direct relationship with financial benefit of the company. HR ofBT Group executes several strategies that help in increasing profits and achieving oforganisational goals. Legal aspects: Every organisation must work according to legal procedures directed bygovernment. BT Group believes in employment as per labour laws therefore companyhas constructed policies that follows all the legal procedures. Effective utilisation ofworkforce is done by providing equal opportunities to every individual and by providingsafe working environment (Boxall and Purcell, 2011). These two segments helpscompany to achieve productivity by taking right measures. 1
Cultural sensitivity: Having cultural awareness in organisation is one of theresponsibilities of HRM. Routine cultural differences can be used for fulfilling needs ofmultiple divisions. Along with these purposes there exist functions such as recruiting, staffing, controlling,directing, etc. that are associated with HRM. These functions helps in acquiring company's goalsin expected time frame. Following are few functions used by BT to manage its personnel:Recruitment and selection: Recruitment and selection is a major function of HRM. Ithelps in bringing workforce as per the needs of company. In recruitment, hiring of skilfuland capable candidates is done whereas in selection deserving candidate is appointed forrequired position. BT has valuable and competent workforce because it has implementedeffective recruitment and selection strategy which further acts as a factor that contributeto business growth. Orientation: HRM organize induction and orientation programs for new appointments tointroduce them with existing staff, process and company's procedures. BT createorientation to make new candidates comfortable with organisation's working environment(Bratton and Gold, 2017). Training and development: This function helps in improving skills and abilities ofemployees that will aid in increase its efficiency. Employee's career require training anddevelopment programs that will increase its performance as well as productivity.Successful training programs help in minimizing cost of company as it producescompetent workforce. BT provide its workers with regular training in order to developthem in both context, i.e. professionally as well as personally. Compensation management: Payroll management, benefits, compensation are allactivities that are performed by HRM. Company must provide its employees witheffective compensation plans and benefits in order to motivate employees. BT Grouppractices its compensation strategies that fulfil needs of their employees. P2 Strength and weakness of different approaches of recruitment and selectionRecruitment and selection provide company with best employee that are suitable for job.It brings competitive edge as new joining bring ideas and creativity with them (Brewster,Mayrhofer and Morley eds., 2016). Thus providing company with a competent workforce that2
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