Human Resource Management Internship Report

Running head: HUMAN RESOURCE MANAGEMENT 1
Human Resource Management
Name
Institution

HUMAN RESOURCE MANAGEMENT 2
Human Resource Management
Internship Report
I worked as an intern assistance officer EMEA. The internship runs for the period
beginning 4th February to 25th May 2019. In this paper, I will report on my internship activities at
the company and reflect on what I learned over the period. The overview will provide the
learning and my input as the student during the internship. It will also include the reflection upon
my behavior during my internship activities and goals. The reflection on events and objectives
will contribute to my professional development.
Internship Activities and Learning Goals
The primary goal of this internship aimed at gaining real-world experience in human
resource management. Specifically, I was expected to learn how to manage and plan tasks. I was
supposed to learn how to work under pressure in managing people from various background and
acquire interpersonal skills as well as tackling extraneous tasks. As a result, I developed
interpersonal skills besides people management and communication skills. The experience was
essential to my human resource management career.
The first week of my internship started on 4th February. I was supposed to orient myself
with typical workday at the company. I read all the guides that are linked within year-end-
reviews. I learned about the workday, which contained employee’s ID, performance profile,
sessions attended, training venues, and schedule followed in the organizations. I also sent
surveys about the employee value proposition to every store manager in EMEA. The survey
activity involved creating an excel sheet with the manager’s name and Workday direct
employees. For efficiency and accessibility, I colored each of the manager’s entry in the
worksheet and matched them with their respective employees. I learned how to send emails and

HUMAN RESOURCE MANAGEMENT 3
add employees in the outlook email and ensure all employees are included in the messaging
application. I met new people on the first day and became oriented with the company premises.
The actual work began in the second week. However, I needed more time to orient more
on the company’s system (Workday). In so doing, I watched videos that are linked within Year-
End-Review. I learned to make excel worksheet for workdays, where I created training sessions
schedules. I also printed the documents for use by talent employee during a training session on
the first day of the week. The activity involved printing 25 pages for 12 talent participants. I
learned that the talent employees must receive everything in perfect form. For instance, the
quality of the paper must be of quality and not recycled, graph colors must be clear, and I was
supposed to ascertain the names in the files are accurate. The roles acquainted me with new skills
in front of office management.
In the third week, I did a follow-up on the previous employees training. I prepared and
attended a training session as well as observed on its progress. The roles involved checking the
participant’s name and resolve any conflicts and errors. I send employees pre-work one week
before the session. Also, I printed the necessary documents for the meeting one hour before the
actual meeting. Besides, I send follow-ups to the participants after every training session. I
opened the training session and verified participants’ names before sending them pre-work. The
training, attendance, and observation of training sessions constituted my first interactive activity
at the company.
The third week had no much activities since I was only supposed to check EMEA Talent
inbox and make necessary replies about the Year-end-review. I canceled the training session
because the session did not meet the threshold on the number of participants. I was also tasked
with checking session on Workday. I trained and learned how to reply to the employee’s emails