Human Resource Management Case Study - “Chocolate Presence” and “Microsoft”

Added on - Dec 2020

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HUMAN RESOURCE MANAGEMENT
CONTENTSINTRODUCTION.....................................................................................................................................4PART – 1 (CHOCOLATE PRESENCE).........................................................................................................4TASK – 1.................................................................................................................................................4a)Main purpose of the HR functions, its significance as well as present problems & future plans forfurther growth...................................................................................................................................4b)Strength and weakness of recruitment & selection methods of Chocolate Presence....................6c)Potential Improvements for enhancing selection process in Chocolate Presence..........................7TASK – 2.................................................................................................................................................7a)Person specification for Receptionist in Chocolate Presence.........................................................7b)Advantages and Disadvantages of current methods of advertising jobs........................................9c)Justification for recommendation of placing the advertisement for the Receptionist vacancy......9PART – 2 (MICROSOFT)........................................................................................................................10TASK – 3...............................................................................................................................................10b)Flexible working arrangement in Microsoft and its relative benefits...........................................11c)Ways by which Microsoft motivates its employees by job design and role..................................12TASK – 4...............................................................................................................................................13a)Employee engagement and how it is vital in effective employee relation at Microsoft...............13b)Key approaches to engage employee discussed in the summit and they help in improvingcommunication................................................................................................................................14c)Key elements of UK employment legislation and their influence in HRM decision making..........15CONCLUSION.......................................................................................................................................15REFERENCES.........................................................................................................................................16
INTRODUCTIONFor taking the firm to the greater heights, effective management of employees isnecessary. HRM functionis very vital within the firm as it helps in developing, training,managing human resource so thatoverall performance of business can be raised(HarzingandPinnington, 2010). The current research report aims to understand the principlesof effective HRM by considering two case studies i.e. “Chocolate Presence” and “Microsoft”.The report is being segregated into two parts, the first is related with the “ChocolatePresence” organisation based in North Yorkshire and is engaged into tailored made chocolateacross the UK. The firm is actually facing high level of employee turnover,as the employeesachieving success. Also, there is complain in regards with the qualityof products from thecustomers.All of the short commings of busienss can be addressed by having modernworking business environment within the organiastaion which can help in managing thebusiness operations easily. It has become really important for the organisations to establish amodern work system which can help in making the human resource management of theorganisation more effective (Shesterova and et.al., 2017).Present study will discuss purposeof HR function and will discuss potential improvements that can be made to ensure furthergrowth of firm. Further, the second section of the report is concerned with case of“Microsoft” wherein different training and graduate internship schemes being offered by firmwill be discussed. Additionally, flexible working practices and related benefits both toemployees and Microsoft will be explained. The concluding part of the report will focus onhow firm motivates its employees by designing job roles.PART – 1 (CHOCOLATE PRESENCE)Main purpose of the HR functions, its significance as well as presentproblems & plans for further growthPurpose of HR functionHuman resource management (HRM) can be defined as a formal system which isdevised for managing people in anorganisation.HRM is the process of recruiting, selecting,induction, providing training and developmental programs within the organisation (Collings,Wood and Szamosi, 2018). Role of human resource manager fall under three categories suchas staffing, employee compensation and benefits which forms an important function of anorganisation.4
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