Human Resource Management Functions- PDF

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Human ResourceManagement
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1a) Purpose of HR functions and its importance to the organisation, organisations currentproblems and future plans for further growth.........................................................................1b) Strength and Weakness of the current selection methods used by the organisations.......3c.) Improvement that could be made by Chocolate Presence to enhance its selection process..4TASK 2............................................................................................................................................4a.) Person specification for the Receptionist for the organisation..........................................4b.) Advantages and Disadvantages of current methods of job advertising in the organisation.6c.) Job adverts for the Receptionist vacancy..........................................................................7TASK 3...........................................................................................................................................8a) Benefits of graduate training schemes and internships to organisation and employees....8b) Benefits of offering flexible working arrangements to both Microsoft and its employees9c.) Microsoft motivates its workers through different job roles...........................................10TASK 4.........................................................................................................................................11a) Meaning of the term Employees Engagement and its importance in building effectiverelations in microsoft............................................................................................................11b) Key approaches to engaging workers in summit...........................................................11Zinger Model of Employee Engagement............................................................................11c)Key elements of UK legislations and its impact on HRM decisions................................13CONCLUSION..............................................................................................................................14REFERENCES.............................................................................................................................15Appendix........................................................................................................................................17
INTRODUCTIONHRM is a process of procuring, developing and maintaining competent human resourcein the organisation so that the goals of an organisation are achieved in an effective and efficientmanner(Wheatley, 2017). This report is based on study of two company: Chocolate Presence,which is a rapidly expanding organisation based in North Yorkshire, which provides tailor madechocolate based greeting cards and presents across the UK and Microsoft is founded on 4 April1975 by Bill Gates. It is a public company which manufacture computer hardware and software.Report includes the HR functions and the current selection method and current method of jobadvertising of the organisation and the potential improvement that could enhance the ChocolatePresence's selection process and advertising method. Furthermore, this report includes thegraduate training scheme, job role and employee engagement of the Microsoft company. It alsoincludes UK legislations and how it influences the HR decisions.TASK 1a) Purpose of HR functions and its importance to the organisation, organisations currentproblems and future plans for further growth.Human Resource Management is the practice of recruiting, hiring, deploying and managing anorganisation's employees.An organisation's HR department is usually responsible for creating, putting into effectsand overseeing policies governing workers and the relationship of the organisation with itsemployees.Purpose of HR Functions in the organisationAs chocolate Presence is a small organisation which provides tailor made chocolates andgreeting card and gifts across UK. Business comprises finance. Marketing, packaging,production, creative and design team.For expanding their business and organisation, HRManagement has to implement some functions in the organisation.Recruitment and selectionOne of the primary function of the HR. purpose of thisfunction is tobring the pool of the prospective candidates who can help organisation toachieve their goals and allows management to select right candidates from the pool.Asthe Chocolate Presence follow the informal selection method,So Chocolate Presencecompany has to change their HR policies for recruitment and selection procedure to hirethe employee in the organisation.(Noe, 2017.)1
Training and developmentPurpose of this function is to make employees up- to date intheir respective areas as required by the Chocolate Presence company in its differentdepartments like finance, marketing, production. With the help of this function,Chocolate Presence HR can monitor and measure to find out if the employees require anynew skills in addition and can enhance their productivity and achieve targets.OrientationGiving the intensive orientation to employee is major functions of HRM.Purpose of Orientation is to help the employee to know their assigned duties and theirexact job description, job role.This will help Chocolate Presence's employees to knowabout their specific job role in the company which will provide addition to theirperformance.Compensation and BenefitsHRM handles the Compensation and Benefits function withthe purpose to ensure every employees are paid accurately and on time and providevarious welfare benefits to employee so they can work effectively. This will also help thefinance department of the company.(Human Resource Management (HRM): Definition &Functions,2019)As Chocolate Presence is a rapidly expanding organisation which need a large amount ofworkforce to perform task and achieve targets. Its current problem is untrained and unqualifiedemployees according to their job and also unprofessional administration who is not able to hireright people for the right position.As a HR Manager of Chocolate Presence company have to change their HR policies andmake a proper plan to implement all these functions in the organisation like hire right candidatewith correct recruitment procedure, train them, organise orientation program for the futuregrowth of the company and achieving target on time.(Human Resource Management (HRM):Definition & Functions,2019)At all levels of the organization, managers and HR professionals role is to work togetherto develop employees' skills. HR professionals advise managers and supervisors of ChocolatePresence company, how to assign employees to different roles in the organization, therebyhelping the future growth of the organization adapt successfully to its environment. In a flexibleorganization like Chocolate Presence's employees are shifted around to different businessfunctions based on business priorities and employee preferences.2
b) Strength and Weakness of the current selection methods used by the organisationsChocolate Presence company follow informal Interview method for the selection ofcandidates in which manager shortlist the applicants on the basis of assessment test on Englishand maths. They have fixed pass marks of 50%.Those who achieve the pass marks, is beingcalled for the interview but their references checked before being called for the interview.Strength and Weakness of the Interview selection methodStrengthsFace to face interview helps with more accurate screening. The individual beinginterviewed is unable to provide false information.This method also helps to capture the non-verbal quest including body language whichcan indicate the level of discomfort, level of enthusiasm.This helps to capture the emotions and behaviour of the interviewee.WeaknessCost is the major disadvantage of the face to face interviews. They require a staff ofpeople to conduct the interviews, which means there will be personnel cost.Quality of the data you receive will often depend on the ability of the interviewer. Justlike the Chocolate Presence company's interviewers are not much able.It can be time consuming to conduct interview and analyse the qualitative data.Strength and weaknesses of the Assessment test methodStrengthsIt provides the immediate feedback.Provides extensive information on applicants skills, knowledge and experience.It requires less time as group of applicants can give assessment test at same time.WeaknessApplicants may feel pressured which can affect their p[performance.Required a skilled assessor.Difficult to set up and administer, especially with the large number of students.Difficult to assess skill through paper and pencil measures.3
As the Chocolate Presence company's manager is failed in taking assessment test methodand also in a new recruitment of the employees. If HRM of Chocolate Presence company followthe effective selection method to hire the candidates for their organisation, they can maintain thequality of the items as high as it used to be.c.) Improvement that could be made by Chocolate Presence to enhance its selection process.A comprehensive selection process is based on the through review of the knowledge,skills, and abilities required for the position, as well as organisational culture. By analysing thehiring need of the Chocolate Presence company in depth, organisation can create selectionpractice that best fit the requirements of the position.(Evaluation of Recruitment and SelectionProcess of Mutual Trust Bank Limited, 2017)Interview can be structured that are easy to replicate as a fixed set of questions are used,which are easy to quantify- this means easy to test foe reliability.Company manager can use technical assessment test for the different department.The cut-off score can be raised depending upon the number of the applicants. This helpsthe company to assessment of the candidate.As Chocolate Presence is rapidly expanding its organisation, new positions are gettingopen. Although every candidate may not be right for every position, they may have theirskills and talents. By conducting meaningful and in-depth interview with candidate,previously submitted resume can become a rich resource for future hires.(Evaluation ofRecruitment and Selection Process of Mutual Trust Bank Limited,2017)TASK 2a.) Person specification for the Receptionist for the organisationJob Title- receptionistCompany-Chocolate presenceCriteriaEssentialDesirableQualifications-Bachelor of commerce(B.com)Masters of commerce in accounting(ABST)Management of business administration.EE4
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