Human Resource Management – Case Study Analysis

Running head: HUMAN RESOURCE MANAGEMENT – CASE STUDY ANALYSIS
Human Resource Management – Case Study Analysis
Name of the Student
Name of the University
Author Note

HUMAN RESOURCE MANAGEMENT – CASE STUDY ANALYSIS1
Table of Contents
Introduction......................................................................................................................................2
1. Objective and Purpose of Human Resource Management.......................................................2
1.1. Identification of Thames Building Society Strategic Direction........................................3
2. Understanding how HRM can Improve Poor Sales Figures and Poor Employee
Performance at Thames Building Society...................................................................................4
3. Understanding how Organizational Effectiveness can be Improved or Enhanced by Human
Resource Management at Thames Building Society.......................................................................6
4. 2 Significant Violations of UK Employee Legislation by Thames Building Society – An
Analysis...........................................................................................................................................8
Conclusion and Recommendations................................................................................................10
References......................................................................................................................................11

HUMAN RESOURCE MANAGEMENT – CASE STUDY ANALYSIS2
Introduction
Human resource management refers to the strategic approaches that are undertaken for
effectively managing people or human resources in an organization or company. Human
resource managers work in a manner that enables a company to gain competitive advantage over
its rivals in the market and in the industry in which it operates. This assignment analyzes a case
study on the Thames Building Society in the United Kingdom that has been attractive negative
attention because of its unfair treatment of employees (Noe et al. 2017). The assignment outlines
the objectives and purpose of human resource management, and in doing so it prepares a human
resource management framework for the Thames Building Society. The assignment also
analyzes how HR practices can be utilized to improve the employee sales figures at Thames
Building Society which have been so disappointing of late, recommends the ways by which HR
can improve employee turnover rate and enhance organizational effectiveness, and finally
discusses two of the legal violations that the Thames Building Society is guilty of under UK
employee legislation, and the penalties it would be imposed because of this.
1. Objective and Purpose of Human Resource Management
The purpose and key objectives of human resource management are to ensure primarily, the
availability of a workforce that is competent and skilled and which is characterized by the
willingness necessary for fulfilling the goals and objectives of the organization (Cascio 2015).
Specifically, human resource management objectives can be placed into four distinct
categories, namely, societal objectives, functional objectives, personal objectives and
organizational objectives. The social objectives of human resource management involve being

HUMAN RESOURCE MANAGEMENT – CASE STUDY ANALYSIS3
socially and ethically responsible to the challenges and needs of the organization, while
minimizing at the same given time, the negative effect that business demands and challenges can
have on an organization. The organizational objectives of HR entail playing an active role in
bringing about, enhancing and ensuring organizational effectiveness. The human resource
management or HR department of an organization is one that exists to assist with the services
and the goals of the organization, making sure that all objectives of the organization are duly and
timely met. The functional objectives of HR are to ensure that the manpower of the organization
is utilized to the fullest and to avoid the wastage of resources in any given way (Albrecht et al.
2017). The human resource department offers levels of service that are well tailored for the type
of organization for which it is working. The personal objectives of human resource management
involve enabling employees and assisting employees in achieving the personal goals or targets
that they set for themselves at the organization. In order carry out its social objectives, a few of
the key functions performed by the HR department are legal compliance and the maintenance
of good union-employer relations (Bratton and Gold 2017). To fulfill organizational
objectives, key functions performed by HR are selection and recruitment of candidates,
planning the appraisal and placement of employees, assessing employee performance and
ensuring good relations among employees. The fulfillment of functional objectives of HR
involves carrying out tasks such as assessment, appraisal, as well as placement. For fulfilling
the personal objectives of HR, key functions carried out by HR are compensation, training
and development, assessment, placement and appraisal (Stewart and Brown 2019).