Human Resource Management Service Industries Assignment

Added on - 22 Nov 2020

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Human ResourceManagement For ServiceIndustries
table of contentINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Analyse the role and purpose of human resource management.................................................11.2 Justify a Human Resources Plan based on an analysis of supply and demand.....................3TASK 2...........................................................................................................................................42.1 Assessment of the current state of employment relations in the British Airways................42.2 Employment law affects the management of human resources within British Airways......5TASK 3............................................................................................................................................63.1 Discuss a job description and person specification...............................................................63.2 Compare the selection processes of British Airways (Cabin Crew) and Transport.....................................................................................................................................................8for London...................................................................................................................................8TASK 4............................................................................................................................................94.1 contribution of training and development.............................................................................9CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
INTRODUCTIONHuman Resource Management manage workers in an organization. It trains, hires,motivates and can fire employees. Staffing, designing work, employees’ compensation, benefitsare some major areas of human resource management. Here, brief study is about BritishAirways. In UK, it is the largest airline base on fleet size (Bailey and et.al., 2018). It wasfounded in 1974. The study will define, purpose and role of human resource management. It willalso explain human resources plan based on an analysis of supply and demand. This report willexplain the current state of employment relations industry. Report will also lay emphasis onemployment law affects the management of human resources. Furthermore, Describe job andperson specification. It will compare the selection process of different service industriesbusinesses and will explain the contribution of training and development activities to theeffective operation.TASK 11.1 Analyse the role and purpose of human resource managementHuman resource management of British Airways includes practices that help to deal withcandidate in different phase of employment cycle. It recruits those candidates who justifyparticular post.Role of Human Resource ManagementThere are some roles and responsibility thatHRM has to fulfil for British Airways. HRM has to recruit candidates, create, manage,1Illustration1: role of HRMSource: (Role and purpose of HRM,2014)
implement services and policy which are important for industry (Collings, Wood and Szamosi,2018).HRM makes plans and estimates what number of candidates will require for particularpost and what kind of skills are needed for that post. For that, HRM has to be clear aboutobjectives and vision of industries and according to that forecast the plans. That will helpBA to get right direction for achieving goals.HRM has responsibility to organize development and training session for both thecurrent employees to improve themselves and for new employees to know and learnresponsibilities towards their posts. It will benefit British Airline to fulfil objectives.To obtain high level performance BA should encourage its staff members. For achievegoal of industry, selection and recruitment of applicants carried out. Employees shouldprovide proper training that help to gain British Airways goals or competitive advantagecan be achieved by human resource functions. Make effort to frame lucrative salarystructure that engage many employees towards British Airways. Human resourcemanagement has to offer employees secure and positive workplace that contributes toindustry success.Purpose of Human Resource ManagementHuman Resource Management has purpose to achieve goal and objective ofBritish Airlines. It can fulfil purpose of industry by increasing productivity, profit, effectivenessof workers (Nankervis and et.al., 2016).To Improve Productivity:Main purpose of HRM is to improve and increaseproductivity of British Airlines. For that management has to recruit candidates who can justifyduties and responsibilities of post. HRM also has to improve its recruitment process to hirequalified candidates (Human resource management,2014). If well-qualified employees willwork with British Airlines, productivity instinctively increase.To Improve Quality of Work:To improve quality of work HRM should ensure aboutworking environment. For example, workers are getting positive workplace or not, by givingthem flexible working hours, adjust proper lighting in office, by encouraging and motivatingthem and by providing employees beneficial compensation, health and safety policies. Thesefactors will help BA to improve work quality.Impact of HRM purpose and function on organisation2
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