Communication and Collaboration in Management of Professional Environment

Running head: HUMAN RESOURCE MANAGEMENT
Human Resource Management
Name of the Student
Name of the University
Author’s Note:

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Introduction
The inter professional and inter agency collaboration or IPIAC is a holistic approach
to the requirements of an individual (Cardon and Marshall 2015). When this particular
approach is being utilized effectively and efficiently, it allows for better service delivery to
various service users. Inter professional is learning and with other individuals in an
organization whenever it is required. On the other hand, inter agency working depends more
on the various organizational roles and responsibilities of every individual involved in
collaboration. The inter professional can be stated as the relationship within inter agency and
individuals within companies (McInnes et al. 2015). This IPIAC is the modernization agenda
in public policies. When the professionals eventually work together, they could easily provide
better services to the complicated requirements of the most vulnerable individuals in a
society. The following essay outlines a brief discussion on the communication and
collaboration in management of professional environment.
Discussion
1. Definition of Multi Agency Working and Procedure of Multi Agency being Beneficial
to the Well Being of Service Users Accessing Substance Misuse and Mental Health
Services
Multi agency working can be defined as the most effective and efficient method that
support service users with extra needs as well as helping to secure better improvements in
service life (Thomson et al. 2015). It is responsible for making a unique contribution to the
easier intervention and preventative services as it is considered as an effective method to
address the wider range of cross cutting risk based factors, which contribute to poorer results
for the service users. Multi agency working brings together several practitioners from various
professions and sectors for providing an integrated method of working for supporting service

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users (Stanton and Baber 2017). It is one of the most effective method of working, which
eventually ensures that service users, who require additional support having the appropriate
professionals required for supporting them.
There is a widespread reconfiguration of services, getting more coherent support that
could meet the requirements of service users in a streamlined manner and in convenient
locations (Charlier et al. 2016). Few services for proper prevention as well as treatment of the
substance misuse or substance usage disorders have been delivered traditionally from
generalized and other mental health care services. Since substance misuse was considered as
a criminal and social problem; the prevention services were not majorly considered as the
responsibility or obligation of health care system. People requiring care for the substance use
disorder consists of having access to only restricted range of treatment options, which were
not covered easily (Ghaferi and Dimick 2016). Moreover, the effective integration of
treatment, recovery and prevention services within health care system is the key for accessing
substance misuse as well as its consequences. It represents an efficient method for improving
quality and access of treatment.
The systematic coordination of the behavioural and general health care is required to
integrate the services of service users for mental health as well as substance use related
problems. This type of integration is major responsible for producing the best results and then
providing an efficient approach towards support of wellness and health (Fidalgo-Blanco et al.
2015). The key role that these health care systems have for providing treatment, prevention or
RSS or recovery support service for the substance use disorder is extremely vital and
significant for service users.
Multi agency working is considered as extremely advantageous to the well being of
service users, who are accessing substance misuse as well as mental health service (Binder

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2016). There are several distinctive benefits of collaborative multi agency working for
service users, who are accessing substance misuse and mental health services. The first and
the foremost benefit that multi agency working provides is that it eventually leads to the
enhanced as well as improvised results through a series of joined up services, support as well
as advice that are being readily available or accessible (Bratton and Gold 2017). Moreover,
the benefits of service users to understand the multi agency practitioners’ activities to know
about the substance misuse and mental health services for allowing them in focusing on the
core role of substance misuse. The next benefit involves helps in building consensus,
strengthening partnership voices and breaking down of professional boundaries. Another
significant and important benefit of multi agency working is that it helps in enhancing scale
of coverage and sustainability when endeavours are put into action (Chelladurai and Kerwin
2017). Improved coordination of services is the next effective benefit, which results in better
relationship, addressing of joint targets and improved referrals.
Moreover, with the help of multi agency working, a broader focus and perspective is
provided in the working practices (Brewster, Chung and Sparrow 2016). Since, substance
misuse and mental health services helps in improving a proper understanding and raising
awareness of agencies and issues towards professional practice. The multi agency working
has an increased level of trust that is existing within providers and partners in relations to
each one knowing one could and would deliver. Another important and noteworthy
advantage of the multi agency working towards service users is that it increases staff morale
after knowing that they are not working in isolation and hence the various problems and
issues could be easily resolved collaboratively (Marchington et al. 2016). A better integration
of substance use related services within the mainstream health care systems depicts that there
is a significant value to both the systems.