Human Resource Management: Functions, Importance, and Selection Process

Human Resource Management

TABLE OF CONTENTS
INTRODUCTION:..........................................................................................................................1
Section 1...........................................................................................................................................1
a. Function, importance and problems of human resource function:...........................................1
b. Strength and weakness of the selection process:.....................................................................2
c. Improvements of selection process used by Chocola Fantastica:............................................3
Section 2:.........................................................................................................................................3
a. Persons specification for the role receptionist:........................................................................3
Receptionist......................................................................................................................................5
Core Competencies:.........................................................................................................................5
Statement......................................................................................................................................6
b. Advantages and disadvantages of methods of advertisement for jobs:...................................6
Advertisement for jobs within the organisation:..........................................................................6
Advertisement for external notice board:....................................................................................6
C Recommendations....................................................................................................................7
SECTION 3 .....................................................................................................................................8
LO2 Key elements of human resource management in the organization:...................................8
2) Flexible working arrangement for staff and its benefits:.........................................................9
3) Motivates workers through its job roles:.................................................................................9
SECTION 4....................................................................................................................................10
LO 3 Internal and external factor affecting hrm decision making including employment
legislation:..................................................................................................................................10
2) Approaches for engaging workers and improve communication:.........................................11
3. Influence on recruitment training and development:.............................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
Books and Journals:...................................................................................................................14

INTRODUCTION:
Human resources management is the part of an organisation which focuses on the
effective management of employees working in the company that they could help the company
to achieve their goals and success in the competitive market. Recruitment, selection, induction,
orientation, training and development, compensation, motivation, providing benefits,
maintaining good relations with the employees and take measures of health and safety of the
employees in the organisation are functions of the human resource management. The main aim
of human resources management is to achieve maximum productivity of the company by
improving the effectiveness of the employees working in the organisation. Human resources
management focuses on the selection of right person in the organization and take measures for
their training and development of the person so that they can work to achieve the objective of the
organisation. There are various responsibilities of human resource management which is divided
into three parts i.e. individuals, organisation and career.
Section 1
a. Function, importance and problems of human resource function:
The main purpose of the human resources management is to achieve the goals and
success of the organisation through the people working in the organisation by organising various
training development programmes. Chocola Fantastica focuses on increasing the performance of
the employees in the organisation with the maximum level according to their role in the
organisation. The purpose of applying functions of human resources because Chocola Fantastica
have no experience of employment, wanted to improve the quality of the products and need of
large no. of people in the organisation (Boon, and et.al., 2018). There are various human
resources functions followed by the Chocola Fantastica which are discussed below.
STAFFING:
This function of human resource management is the recruitment and selection of right person for
the right role that they could maximize the productivity of the organisation. Chocola Fantastica
identify the number of employees they should have need in the company, and then they start
their recruitment process. The company conduct the interview schedule with their HR manager
and then select the qualified and skilled person in the company.
ORIENTATION:
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The organization programmes is organized by the company for helping the new employees that
they should know about their role, duties and responsibility towards the company (Brewster, and
Hegewisch, 2017). Chocola Fantastica held this programmes for clarification of their employees
so that they could take part actively in the work of the company and achieve the objective of the
company.
TRAINING & DEVELOPMENT:
It is the most important function of the human resources because it improves the current and
future performance of the employees by educating and increasing the skills and knowledge of the
employees (Dubravska, and Solankova, 2015). Training and development of employees is an
important part of human resources because it solves the problem of less experience employees in
the Chocola Fantastica.
MAINTAINING GOOD WORKING CONDITION:
Chocola Fantastica tries to maintain the good working condition so that the employees may like
the workplace and environment. It also provides both financial and non-financial benefits to the
employees so that they could work in a most effective manner. By maintaining good working
condition it will increase the growth of the company and solve the problems of Chocola
Fantastica.
b. Strength and weakness of the selection process:
STRENGTH:
Selection of right person in the company with their proper skill and knowledge leads to
the growth and success of the organization and increase the productivity of the company by their
performance is the strength. Chocola Fantastica adopts the modern technology of selection
process where company organize the recruitment process online and then select the desired
employees. Selection of desired employees in the organization increases the productivity of the
company and leads to success and growth of the company (Mayo, 2016). The main aim of any
company is to achieve the profits and this will happen only because of selected desired
employees in the company. A better selection process is effective in cost and it also reduces the
time and efforts .strength of good selection process leads to decrease losses and increases the
profits of the organization. Selection process includes variety of tests like personality test, maths
test which help the organization to select the employees with the best ability and skills.
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WEAKNESS:
In human resources management selection of an employee with the desired skill and knowledge
increases the growth of the company (Moutinho, and Vargas-Sanchez, 2018). If the right persons
are not selected for the right job then they will leave the job sooner or later and it will affect the
cost of the company. In this process a company follows variety of tests and from these test skill
and ability of the candidates is judged. Some candidates have fear of exposer they have ability
and proper skills, but they have fear of giving test so the company loses the skilled employees.
c. Improvements of selection process used by Chocola Fantastica:
MAINTAINS GOOD QUALITY PRODUCTS:
Chocola Fantastica improves the quality of products by start selecting the right person for
the right job by minimizing the existing employees from organization if they are not working
well. A company has need of desired candidate for improving the quality of products by their
performance (Raven, 2015). If the selected employees maintains the quality of products then the
long distance will give good feedback and shop more and more from the company and this will
increase the productivity the company.
NO EXPERIENCE OF EMPLOYMENT:
Chocola Fantastica have no experienced of employment in ever-changing workforce so
the human resources management uses the best selection process to employee the right person in
the job. By selecting new employees in the job with proper knowledge and skills will helps in
achieving the success and growth of the company. The company start selecting the people who
have knowledge and skills of greeting cards and presents so that they could help in increasing the
productivity and customer satisfaction (Raven, 2015). Success of the Chocola Fantastica depends
on their employee performance, efforts and creative skills used in the working condition and
environment.
Section 2:
a. Persons specification for the role receptionist:
The holder of this post is required to know the core competencies of this post to the higher level
and apply these with full and efficiency in the work. This is the most important method of
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selection of candidates. Company will see these competencies if the candidates are selected in
the selection process.
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