Human Resource Management in Marks and Spencer

Human Resource Management
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Table of Contents
Introduction......................................................................................................................................4
TASK 1............................................................................................................................................5
LO1..................................................................................................................................................5
P1 Explain the purpose and functions of HRM, applicable to workforce planning and
resourcing an organisation...........................................................................................................5
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection 7
M1 Assess how the functions of HRM can provide talent and skills appropriate to fulfil
business objectives.......................................................................................................................9
M2 Evaluate the strengths and weaknesses of different approaches to recruitment and
selection.....................................................................................................................................10
D1 Critically evaluate the strengths and weakness of different approaches to recruitment and
selection, supported by specific examples.................................................................................11
LO2................................................................................................................................................12
P3 Explain the benefits of different HRM practices within an organisation for both the
employer and employee.............................................................................................................12
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational
profit and productivity...............................................................................................................13
M3 Explore the different methods used in HRM practices, providing specific examples to
support evaluation within an organisational context.................................................................14
D2 Critically evaluate HRM practices and application within an organisational context, using
a range of specific examples......................................................................................................15
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TASK 2..........................................................................................................................................16
LO3................................................................................................................................................16
P5 Analyse the importance of employee relations with respect to influencing HRM decision
making.......................................................................................................................................16
P6 Identify the key elements of employment legislation and the impact it has on HRM
decision making.........................................................................................................................18
M4 Evaluate the key aspects of employee relations management and employment legislation
that affect HRM decision making in an organisational context................................................19
LO4................................................................................................................................................20
P7 Illustrate the application of HRM practices in a work-related context, using specific
examples....................................................................................................................................20
M5 Provide a rationale for the application of specific HRM practices in a work-related
context........................................................................................................................................23
D3 Critically evaluate employee relations and the application of HRM practices that inform
and influence decision-making in an organisational context.....................................................24
Conclusion.....................................................................................................................................25
References......................................................................................................................................26
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Introduction
Human resource management is that systematic process which is used by organisation for
managing employment relations which can help company in achieving competitive advantage.
All business enterprises, formulate various employment policies, strategies and plans so that
organisation can accomplish its desired objectives in less time period. Companies of this ear are
facing different problems due to competitive and global market environment, and to survive in
this type of marketplace, enterprise has to focus more on its workforce and their competencies.
The multinational retailing company Marks and Spencer has been chosen for this project report.
In this report, scope and purpose of HRM has been determined in terms of resourcing high
skilled employees. There are various key elements of Human resource management which has
been evaluated along with their effectiveness. At the end, some work based HRM activities has
been applied in organisational context.
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TASK 1
LO1
P1 Explain the purpose and functions of HRM, applicable to workforce planning and
resourcing an organisation
Human resource management is that business activity which assists organisation in enhancing
performance of its workforce so that they can perform their assigned roles and responsibilities in
most effective manner. The major function of this section is to workforce planning because it
assists organisation in aligning business needs and priorities with workforce so that it can meet
all production, regulatory, legislative and service requirements. Some most important activities
and practices of HRM manager are planning, staffing, directing and controlling which helps
company in selecting and posting high skilled employees at right position. HR section provides
timely information about current and future demand or supply of workers (Alfes, et. al., 2013).
Apart from this, there are some most important purposes of HRM assists Marks and Spencer in
leading towards organisational growth, these are followed as under:
 Employee relations: HRM section build a positive relationship between employer and
employee to ensure that there will be no chance of organizational conflicts or disputes.
Marks and Spencer is number one clothing company which have never faced
controversies due to its employees because it highly satisfies them by providing good
working conditions.
 Improve employee’s efficiency and effectiveness: The biggest purpose of HR manager
is to increase current skills, knowledge and abilities of workers so that they can run
business activities without any confusion and produce positive results. M&S organize
various skill-building activities within its work so that it can improve working efficiency
and effectiveness of its employees (Appelbaum, 2013).
 Proper utilization of organizational resources: HR managers keep the record of each
and every resource which is present in an organization. They always make efforts so that
all human resources can be utilized in the appropriate manner.
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 Moreover, these are some most significant purposes of HRM which helps M&S in
managing its workforce in a systematic manner. Along with this, there are few functions
which are operated by HRM section but provide the huge benefit to the business
enterprise.
 Recruitment and selection: To lead an organization to the high level of success and
growth, an organization has to recruit most talented and qualified staff members. HR
section takes helps of various recruitment and selection approaches for selecting bets
candidate for a vacant job position.
 Orientation: After recruiting suitable employees, HR manager provides them orientation
program so that they can become familiar with workplace environment.
 Training and development: The most important function of HR section is to provide
appropriate learning programs to employees so that they can enhance their working
efficiency and effectiveness (Armstrong & Taylor, 2014).
 Positive working environment: The biggest HR function is to build good working
environment so that employees can operate their given roles and responsibilities without
any problem.
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