The assignment explores the role of HRM in developing a workforce using different practices like recruitment and selection, rewards and compensation, and flexible working options. It also emphasizes the importance of implementing employment legislations to protect employee rights and interests.
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Human Resource Management
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Contents INTRODUCTION......................................................................................................................3 TASK 1......................................................................................................................................3 P1 Purpose and function of HRM, applicable to workforce planning and resourcing of an organisation............................................................................................................................3 P2 Strength and weakness of different approaches to recruitment and selection..................4 TASK 2......................................................................................................................................7 P3 Benefit of different HRM practice with in organisation...................................................7 P4 Effectiveness of different HRM practice in term of raising organisational profit and productivity............................................................................................................................8 TASK 3......................................................................................................................................8 P5 Analysis importance of employee relation in respect to influence HRM decision making ................................................................................................................................................8 P6 Key elements of employment legislation and the impact on HRM decision making.......9 TASK 4....................................................................................................................................10 P7 Illustrate the application of HRM Practices in a work related context using specific examples...............................................................................................................................10 CONCLUSION........................................................................................................................13 REFERENCES.........................................................................................................................14
INTRODUCTION Human resource is considered as an asset of an organisation due to which it is very important to manage their performance level through motivating them using different HR practices. For this, Human resource management plays an important and crucial role to develop skilled and knowledgeable workforce so that an organisation can easily achieve its desired goals and objectives. It performs various important functions such as recruitment and selection, training and development, flexible working options etc. which maximises the working behaviour of employees. The present assignment report is based on National Westminster Bank which is commonly known asNatWest. It was established in the year 1968 and having headquartered is in London, United Kingdom. The report discusses the purpose and functions of HRM along with the strength and weaknesses of different HR practices. Along with this, importance of HR practices toward employees and employer are also describes under this report. Apart from this, employee relations along with their importance to achieve organisational objectives, key elements of employment legislations and its influence on decision making process, application of HRM practices are also covered under this report. TASK 1 P1 Purpose and function of HRM, applicable to workforce planning and resourcing of an organisation The term Human resource management is deliberate approach by which workforce of an organisation is effectively managed. It help to gain competitive edge against the rivals of company. Main motive of an HRM department is to increase the performance of company (Bloom and Van Reenen, 2011).Apart from this it help an organisation to manage their employees need effectively. With this it is the responsibility of HR manager to solve financial, legal etc. grievances that are faced by workforce of company. Some purpose of human resource department are mention as follow: Compensation-It is the right of every employee to get fair remuneration against the input or efforts that are essential to complete the project. For this HRM department analysis the performance of employees and modify pay structure of company if it is necessary. Along with this they provide workforce for company that help to accomplish goal and objective of company(Functions of HRM,2017).The HR department of Natwest bank create policy and help management to understand state law, federal law and local law in circumstances to
reimburse like salary and wage act that address about safe work environment of company (Cox, Arnold and Tomás, 2010). Performance appraisal-Human resource department monitor and observe all the performance of an employee. They also take information about employ performance from their manager or supervisor. It is the responsibility of Natwest bank HR manager to create performance appraisal of each employ. As it one time process that take place once in the whole year. As it important for every organisation to do this process as it help to get promotion, retention and termination ofemployees according to their performance. Lawcompliance-Asemployeesareworkingforanorganisationsoitisthe responsibility of an management for the safety and security of an employ. There are different laws such as health and safety act to develop safe working environment for employees. So the HR team of Natwest bankalways update and adopt changes that are necessary for the welfare of employees(Daley, 2012). Staffing needs-The role of human resource department is to hire or recruit those employees that work as an asset for company in upcoming future. This process start with the announcement of vacant seats that is exist in internal department of company. It include all the process regarding job responsibility, skill, duty and determination that is required for vacant seat. Apart from the HR department also ensure that they can terminate any existing employ without violation of law. This are responsible for provide training and development to an employees and promote and transfer to them where they are needed in the organisation. The HR department of Natwest is handling all the needs of employees that work for accomplishing company project(Difference Between Training and Developmen,2017). P2 Strength and weakness of different approaches to recruitment and selection. Recruitment and selection is essential process for company that is the responsibility of human resource department. As it is very beneficial for company to recruit those candidate that work effectively for the organisation. They take care of promotion, incentives that are given to employees for welfare of company and organisation. The HR manager of Natwest bank is responsible to provide and manage workforce of the company. Few HR approaches are specified as below: Approaches to workforce planning-A workforce planning is the process that is related with to achieve the goals and objective of company by matching them with the needs of employees. Example- Bank want to increase in customer so they provide high incentive to
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sales department by which necessity of both will be fulfilled. For this HR department of organisation provide training to their employees. Approaches to performance management-The manager of Natwest bank analysis and evaluate the performance of employees at small intervals to improve the performance of employees. As it is very important for organisation because it help management to promote an employ and to solve problems that create barrier for employ to perform role and responsibility(Farndale, Scullion and Sparrow, 2010). Approaches to rewards-The reward management is the approach that focus on providing other than salary benefits to employees such as commission, incentive, bonus etc. In context of Natwest bank management focus on tangible reward and intangible rewards. It include financial stability under tangible reward and motivation or to fill luxurious needs for employ under intangible reward. Approaches totraining anddevelopment- Basically twotypesoftrainingare provided in Natwest bank to their employees. For betterment of employees on the job training as well as off the job training option are available for company. It include employee orientation, apprenticeship, mentoring and coaching that help workforce to achieve their task easily. Recruitment and selection process of Natwest bank Recruitment process of Natwest bank is efficient and effective and perform major role in company that is to recruit right candidates at right time. For this company uses internal and external recruitment process(Fulton and et. al., 2011). External recruitment-In the external recruitment process the candidates are select and hire from outside the organisation. This type of recruitment helps to bring new ideas and concept through fresher. For this budget are made by company by which expenses are control for hiring the employees. StrengthWeaknessCandidate that are hire from outside theorganisationbringinnovative ideas with them that help organisation to expand their business.There are large number of individuals are present for HR managerto select Theexternalprocessisvery expensive for company. As it require highinvestmenttoadvertiseand promote that attract more individuals. Itistimeconsumingandcomplex process in case for quick recruitment.
best candidate for the vacant job. Internal recruitment-This is the process of recruitment by which vacant position of company are fulfilled within existing employees. Some major points that show strength and weakness for internal recruitment is as follow: StrengthWeakness Existing employees are already aware with business operation. So it save time and money to provide training to employees. All the existing employees that are working with company are motivated to get promotion in company. This process bound the organisation to search for potential candidate for company. New ideas and method to complete the job are not introduced in company for completion of task. Method of selection in Natwest bank The HR manager of Natwest bank not just go through with CV but they follow sequential steps to recruit or select best candidate from wide option. This steps are mention as follow: Register interest-It is the first step of recruitment that invite application for vacant seat. In this a basic form is filled that contain personal detail of employ and some question are asked to check the skill and ability of employees(Huselid and Becker, 2011) Business insight stage-In this a person is placed in hypothetical business situation in which issue and problems are involved in business operation of banking industry. After that manager are asked several question based on case or video. Along with some problems are also asked that block the path of Natwest bank to complete their project or task. Barclays business meeting-It is the final stage to chose that candidate is hired for company or not. This process take place for 3 to 5 hours in this candidate is asked to complete task in area of his interest. Offer or feedback- At last after completion of Barclays step or process selected individual are provide appointment letter. While unfortunately candidate which are not selected are given feedback to increase their skill that help them to perform well in future. StrengthWeaknessAt early stage it include only simple forms that are filled by candidate.It provide feedback to candidate if To complete this process lot of time is required by company. Sometimes candidate are evaluated on
they are not selected in this process.differentskillthatdoesnotshow capability of an employ. TASK 2 P3 Benefit of differentHRM practice with in organisation Practices play an essential role in human resource department of an organisation. It include implementation of HR strategy and system that are required by company for completing their regular operations(Iles,Chuai and Preece, 2010).The best human resource practice is a process by which HR manager is able to satisfy need of employ and staff. HRM practice include recruitment and selection, work life balance, compensation and training and development this are briefly explain as below: Recruitment and selection- Management of Natwest bank developed sequential recruitment process for company that help in hiring best candidate for company. This steps are created to check skill and capability of employ that are essential to complete job role for company. In this an individual is evaluated on different scenario by which directly or indirectly relate to business. As it helps to achieve company objective quickly & cost effective way. This process is expensive but with this best candidate is hire for company. Training and development programs-The human resource management of Natwest bank provide different methods that help to build career in banking industry usually training and development. It include some special training such as apprenticeship training, mentoring and coaching, health and safety for the staff. As for employees company organise different development programs such as seminar, programs that increase productivity of an employees and generate confidence and enthusiasm in them(Jiang and et. al., 2012). Benefit to employersBenefit to employees Thisprocesshelporganisationto increasetheirprofitsbyproviding guidancetoemployeesthatbring productivity in their work. WitheffectiveHRMpractice employees less turnover is reduced in company. With recruit and select candidate who deserve vacant seat help organisation With the execution of training and developmentprogramithelpto improve the skill of employees and staff.Ithelptogaincompetitive advantage among its rivals. With HRM practice management of Natwestbankdeveloppositive environmentincompany.It automatically increase motivation in
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toachievetheirtaskwithhigh efficiency. employees. P4 Effectiveness of different HRM practice in term of raising organisational profit and productivity. Human resource management manage and control different functions that are related with welfare of workforce of an organisation. The HR department of company organise different training and development programs that are for benefit of employees. There are different HRM practice that is executed in Natwest bank but they all work for single motive that is to recruit eligible candidate for vacant job. As good candidate bring more productive and better outcomes for company. Some of major practice that helps to bring effectiveness in business operation is as follow: Performance management system-human resource department use this process for evaluating the performance of human workforce that are working with Natwest bank. It include to assign the roles to employees that match with mission and vision of company. As it help company to decide scenario and aspect on which base company is able to evaluate the performance of its employees. With performance managementsystem company provide feedback to its employees that help to improve their skills(Lewis, Packard and Lewis, 2011) Manpower planning- It is the most essential part for the human resource management and this action bring more productivity for an organisation. As in this first plans and strategy are developed that help to fill the gap between supply and demand of an organisation. The Natwest bank help its employees by providing continuation chart by which they are able to evaluate themselves to achieve organisational goal and their personal goals. TASK 3 P5 Analysis importance of employee relation in respect to influence HRM decision making Employ relation refer to the bond that is created by organisation between workforce of an organisation. Employ relation and management approach is implemented by Natwest bank. This approach help to create healthy environment in company. Along with this it is also help to reduce the conflicts and fights between employees at workplace. The good employ relation helps company to bring more effectiveness in project or task of company because they are engaged towards their work. This help to increase efficiency and effectiveness in the internal department of company. Natwest bank follows this approach so they bring more
innovative ideas that result in growth and development of company. The HRM decision making is relay with employees relation in following ways: 1.The human resource management of company involves manager and employees to make a decision because they all are inter-relate with each other and work together to complete project. 2.Staff, employees and manager bring healthy relationship between them. As it help employees to communicate their needs to manager.While HRM department take decision after analysing need of employees as it is beneficial for employees and organisation. In Natwest bank there is good relation between all employees and their collaborative results help to implement better result for organisation(Mitchell,2013). 3.Healthy relationship between different teams help organisation to manage their resources effectively and to control unnecessary element that result in waste of products. The HR department of Natwest bank is responsible to bring more efficiency and productivity in their employees. P6 Key elements of employment legislation and the impact on HRM decision making Every organisation has to follow some rules and legislation that are required to operate their business in industry. With the implement of this legislation, Natwest bank ensurethattheydonotviolateanylawwhichcreatenegativeimpactonbrandof organisation. Some laws are that impact on HRM decision making is as follow: Health and safety act, 1970-This act is implement in the year 1970. It is US labour law occupational health and safety act secure the safety of working environment in which employ has to perform their task. Natwest bank develop and understand this law as in this top management of company play role that is no violation of this act. Civil rights act, 1964-This law help employees to save them from discrimination specifically based on colours, gender, religion etc.After execution of this act in Natwest bank, human resource management and top management decided to implement this act so the employees work comfortably and it also ensure fair running of activities that take place in organisation(Ployhart and Moliterno, 2011). Fair labour standard act, 1938-This act was sanctioned in the year 1938 and after that it was reviewed several times. This act cover the law that relate with minimum wages to the workers and to pay for the extra work like overtime, compensate etc. Natwest bank know the importance of this act and it execute in their policy because it develop and train employees easily.
Equal pay act, 1970-This act is revised that was based on the pay act of 1963. The main motive of this act is to reduce discrimination between employees that relate with their salary, and also salary difference between men and women. This act state that employ is paid on the scale of working conditions and performance. With execution of this act Natwest bank promote gender equality that increase goodwill of company. Impact of employment legislations upon HRM decisions making. The HRM department is responsible and authorise to take decision that are directly relate with human resource department of company. HR manager of Natwest bank is responsible to implement all the above legislation in the organisation and to ensure that their employees follow this law. To provide training in all department and to execute this law in all operation activities is the responsibility of HR team. At last manager is responsible to ensure that all the decision that are taken by human resource department should be strictly followed. This helps department to address their activities or services as per the manner that is stipulated in law. With this Natwest bank ensure anyone of their department is not violate any law that damage their image(Song and et. al., 2010). TASK 4 P7 Illustrate the application of HRM Practices in a work related context using specific examples Application of HRM practices in Marks and Spencer Humanresourcemanagementisheldresponsibletomanageandmonitorthe performance level of employees with an objective of increasing their contribution towards achievement of organisational goals and objectives. For this, motivation is provided to the employeesthrough providing trainings, coaching, guidance and sessions(Tarique and Schuler, 2010). Job Description Job Details Post: HR Manager Company: NatWest Bank Job Purpose Hard working and new thinker are invited to apply for the job position of HR manager in NatWest. Along with this, good communication skills are also required which help while
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communicating and interacting with clients coming from different nations.In addition with this, an applicant should have knowledge about implementation of training and development programs so as to maintain healthy working atmosphere. Roles & Responsibilities HR manager should have knowledge to implement different HR practices which brings beneficial result to both employees and organisation. Buildinghealthyemployeerelationsthroughorganisingdifferentprogramsand trainings. Person Specification Post:HR Manager Department:HR department Key:This shows what is required as an evidence: (A): Application form, (I): Interview, (R): Role AttributesEssentialDesirable Qualification& Experience Post-graduationin specialisationofHR from any college. Atleast 3 years of working experience as working in a HR department Experience of working inHRinBanking sector. Skills or knowledgeEffective communicationskills inbothwrittenand verbal. Abilitytogetwork donefromothers throughmaintaining mutualhealthy relationship.
Creation of structured interview- The HR management of NatWest invitesapplicants usingvariousadvertisingtoolssuchasjobportals,newspapers,magazines,websites, newspapers, social networking sites, etc. The HR manager of the company takes interview of different applicants regarding basic questions related to ambitions and goals of the individual. What are the roles of HR Manager in development and growth of organisation? Whythereisanneedtodeveloppositiverelationshipamongemployeesat workplace? How can trainings affect the performance of employee? Why our bank should hire you? Job Offer Letter Mr./Ms,Last-Name Address City, State Zip Code Dear Mr./Ms. Last Name, Our organisation NatWest Bank is privileged to offer you the position of HR Manager. According to our company'sjudgement, your experience and skills is appropriate as per our requirement. As discussed in assessment your joining date is 1stJune, 2019. The salary offered to you is $30,000 per year and it will be paid on a monthly basis. Company will offer medical insurance, conveyance charge, accommodation and food facility. NatWest Bank is offering LOP facility, if any urgent leave is required by any employee. In addition with this, the eligibility for the retirement plan from company begins from 3 months after your joining date. If you accept this offer, please let us know by signing the second copy of this letter and return it to us as soon as possible. When your acknowledgement is received, we will discuss about other formalities with you in the company itself. If you have any doubts or query then please let us know if we help you any case or we can provide any additional information to you. Sincerely, First-name,Last-Name Director,Human-Resources NatWest Bank ____________
I hereby accept the HR Manager, HR department position. _____________________________ Signature _____________________________ Date ---------------------------- CONCLUSION It has been concluded from the above project report that HRM plays a valuable role in the growth and success of an organisation by developing its workforce using different HR practices such as recruitment and selection, rewards and compensation, flexible working option etc. Hard and soft are two approaches of management which are used and adopted by the managers in different business situations. It is important for HR manager to implement various employment legislations act such as equality at, 2010,Fair labour standard act, 1938 etc. which protects the interest and rights of employees at workplace. It brings motivation among them to work hard and perform their best to achieve its desired goals and objectives.
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