Human Resource Management: Purpose, Functions, and Practices

This document provides an overview of human resource management (HRM) in the context of Tesco PLC. It explains the purpose and functions of HRM, applicable to workforce planning and resourcing. It also discusses the strengths and weaknesses of different approaches to recruitment and selection. Furthermore, it explores the benefits of HRM practices for employers and employees, evaluates their effectiveness in raising organizational profit and productivity, and highlights the importance of employee relations. Additionally, it identifies key elements of employment legislation and their impact on HRM decision-making.

HUMAN RESOURCE
MANAGEMENT
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Table of Content
INTRODUCTION...........................................................................................................................2
P1 Explain the purpose and the functions of HRM, applicable to workforce planning and
resourcing....................................................................................................................................3
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection.
.....................................................................................................................................................5
P3. Benefits of HRM Practices for Employer and Employee.....................................................6
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational
profit and productivity.................................................................................................................7
P5. Importance of employee relations.........................................................................................8
P6 Identify the key elements of employment legislation and the impact it has upon HRM
decision- making..........................................................................................................................9
P7 Illustrate the application of HRM practices in a work related context, using specific
examples......................................................................................................................................9
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................15
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INTRODUCTION
The human resource management is considered as the most integral function in the
management if organisation. It is an effective way to manage the work force within the company.
The HRM represents a specific department in the business entity that look out all the matters and
aspects of organisational people. The people are considered as the employees who are termed as
human asset. There are certain principles and multiple theories of human resources management
that helps the organisation to effectively manage its work force and resolve the barriers of human
resources. The present report paper is based on the aspects of human resource management in
Tesco PLC. It is the most renowned retail chain store in UK. The organisation is head quartered
at Hertfordshire, United Kingdom. There are more than 500000 people who are currently
employed in this company. The report here includes the major discussion of HRM and its
principles, the functions and its purposes. Along with that the employee engagement and the
effective employee relation with the organisation has also been discussed here. Furthermore the a
ray of light is thrown at the employee laws and employment legislation in the country, the clear
and cognised format of all the major preparatory notes , curriculum vitae, job offer letter and job
description is also there.
P1 Explain the purpose and the functions of HRM, applicable to workforce planning and
resourcing
The human resources management is comprised of many integral activities that it certainly
practices within the confine of respective organisation, such activities are often termed as its
function. These activities mainly involve the major process of recruitment, selection, training,
programing, hiring, and determining the employment policy in the company. the main purpose to
attain these activities and tasks is directly aimed towards the attainment of organisational goals
and objectives. These functions and process determines the steps for further effective planning of
work force within Tesco.
WORKFORCE PLANNING
The work force planning is a structure that involves significantly all the course of action,
which are based on the proper identification of the needs and subjective priorities of the
company from its workers.
.
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PURPOSES OF HRM
The important purpose of the HRM are hereby on the organisational context of Tesco :-
 The major purpose is to ensure the safety, security and job satisfaction of the employees
in the organisation. The right way to do the staffing is also an integral purpose of HRM
with in Tesco.
 The responsibility to make the employ familiar with the organisational environment, and
to motivate ad encourage them so that they can show their maximum potential at the job.
FUNCTIONS OF HRM
The functions of human resource management in the confines of Tesco plc.are further
devised in three broad types which are defined as follows :-
Operative Functions:
The operative functions are termed as the most challenging functions of HRM in the
organisation, these functions are comprised of high incurrence of resources these functions
involve the operation that the human resource management practices for effective outcome of the
organisation. The recruitment, selection and other training like process fall under the type of
operative function.
Managerial Functions:
The most important function of the HR as it is responsible for the formulation of the
planning and determination of all the policies in the organisation. The effective management can
be considered as the foundation step of the organisation’s growth. The managerial functions of
HRM in Tesco can is quite effective and helps in managing the human resource in the
organisation.
Advisory Functions:
The advisory function states all the activities related to giving suggestions and advicee to
the head of the department and top management authorities in the company. that are effectively
being played as an integral role in Tesco.
HARD AND SOFT HRM MODEL
There are multiple forms and tools that are adapted by the HRM department of Tesco.
These tools does include hard and soft HRM model. The hard model determines that the people
in the organisation are needed to be considered as the resources only. Thus on the other hand the
soft model states that the organisational work force are much more than resources and they
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should be considered as the important resources. This helps the organisation to encourage the
employees and earn the most profitable outcome.
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection.
The recruitment is considered as the identifying most appropriate candidate for the
respective job opening in the company. The strengths and weakness of the recruitment and its
approaches are as follows :-
SOURCES OF RECRUITMENT
There are basically two types of recruitment sources, which can be stated as the internal
and external.
Internal:
The internal recruitment is done by performing the in job selection inform of promotion
and transfer. The internal recruitment is less time and cost incurring as it is more helpful in
fulfilling the job vacancy in a cost efficient way.
External:
The external recruitment is considered as the most expensive and time consuming process
to recruit the candidates from external environment out of the business. The sources of external
recruitment involves, walk ins, casual callers, advertisements, telephonic, online screening etc.
METHODS OF SELECTION
The multiple channels and types of selection are descried as follows-:
Job Analysis:
The job analysis is the fist process where the brief points are given where the
characteristics of human resources is matched with the data that is collected before the job
description.
Job Description:
Job description is a type of document which contains the important information about the
roles and responsibilities of a job and its parallel day to day duties in the organisation. The
qualification and skills that are desired for the job in Tesco Plc. and the post on which there is a
vacancy everything is mentioned in the job description
Person Specification:
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Person specification is also a note based document which is comprised of all the skills,
qualities, nature and all kind of desired and essential competencies for the respective job and as
per the standards of the organisation. .
APPROACHES OF RECRUITMENT AND SELECTION
There are a lot of approaches which are undertaken by the human resource management
in a way to achieve the maximum effectiveness in their work and in the organisational context.
The certain approaches that are being in use of human resource department of
Competency approach:
The competency approach is emphasised on the skills and abilities of the job candidates,
with which they can present their past achievement and the duties in previous job or any kind of
extraordinary job which is performed by them. The candidates are selected by the formative
competencies which are required to attain the objectives of the organisation in a standard
manner. This process is less reliable but on the other hand it proves itself as the effective
measure to eliminate the bias among the people and the reduction in employee turnover within
Tesco
Contingency Approach
The contingency is the that kind of recruit approach which is based on the recruiting
process that is done through the external agencies these agencies charges certain amount in
return of the service of screeini8ing the best and appropriate candidate for the job. Thus it is
considered as one of the most time efficient recruitment approach. Where the organisation gets
an opportunity to save its productive time in finding the right and skilful candidate, and use the
saved time on to the effective training and development programme of those personnel. It is also
known as the most reliable and excellent approach to do the selection as well as recruitment.
P3. Benefits of HRM Practices for Employer and Employee
HRM practices are quite important for each and every corporation as they serve a number
of purposes for employer and employee. Within TESCO, some of the HRM practices that are
executed are given as follows:-
HRM PRACTICES
Training and Development:
The HR department within the confines of TESCO arranges regular training and development
sessions for new as well as old employees. This provides assistance in inflating the existent skill
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set and competences of staff of the retail corporation. For this purpose, TESCO makes use of on
the job training to enhance the capability of employees. This assists employees to increase their
existent level of productivity and output. Also, it helps individuals to enable learning process in
an effective manner. Further, it aids the employer to raise the profits and ensure timely
accomplishment of corporate goal.
Recruitment and Selection:
The HR team of the respective retail corporation executes effective recruitment and selection
approaches in order to source suitable candidates and place them at the right place in the
organisation. TESCO makes use of 360 degree appraisal for effectively carrying out the
recruitment and selection process to place right individual at the right position at the right time.
By hiring skilled and talented individuals, the employer gets benefited as the profits get raised
due to enhanced staff productivity. Further, the employees are able to get empowerment
opportunities as they are provided with trainings at regular time intervals.
Flexible working practices:
This is a kind of working arrangement whereby employees are provided with the leverage
to select their own operational timings as per their convenience. This benefits the employer as
they are able to instil a sense of loyalty and trust within staff of TESCO by way of these
practices. This trust enables the employees to enhance their productivity levels, thus benefiting
them as well as the corporation as a whole.
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational profit
and productivity.
There are different kind of HR practise within the Tesco Plc.. these practices are based on
the traditional principles of Human resource management. These are also responsible to get the
most effective outcomes in the organisation. The certain points of efficiency can be identified
within these practices and can be evaluated in terms of enhancing the productivity as well as
profitability of the company:
Recruitment and selection process:
The recruitment and selection process is interlinked with the hiring section of the
company. The screening of candidate to their join in the organisation, these all practices are the
part of recruitment and selection in TESCO. Thus the implementation of Giri approach in
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performing the recruitment and selection. This will ultimately help in enhancing the efficiency in
the following process of Tesco and its human resource management.
Performance management and reward system:
It is the practice of appreciating the employee within the Tesco Plc on the event of any
extra ordinary achievement by the worker. The report of the employee’s performance should be
represented to the top management for the fair and most efficient reward system this will help in
encouraging the motivation of employees that will allow them to do the work with more
potential that will help the organisation to attain more productivity.
P5. Importance of employee relations
Employee relations hold immense significance in context of corporate world as it
motivates the employees to give their best performance. In this relation, the management of
TESCO makes use of several approaches for fostering employee relations. These are discussed
as follows:-
Organisational culture: The main intent of HR team within the confines of TESCO is
upon development of an effective corporate culture whereby employees get encouraged to give
their best performance for the accomplishment of organisational goals and objectives in due
course of time. This provides assistance to the retailer in developing sound employee relations.
This inflates the productivity levels of staff and enables them to give their full efforts for the
timely achievement of corporate goals.
Promote positive behaviour: It is one of the most crucial roles of HR department within
an enterprise to ensure the stipulation of positive atmosphere and behavioural conduct. This
results into creation of effective relationship between employees and employer. This instils a
sense of trust within the employees towards TESCO and makes them work in an effectual
manner so that the milestones can be attained in due course of time. The direct impact of this can
be seen in terms of increment in profitability of the respective retail corporation, thereby
providing assistance in enhancing the market positioning.
Role of trade union:
Negotiating regarding wage rates along with operational condition: This is regarded
as one of the most prominent roles of trade union whereby it enters into negotiations with
employer in order to get right wage rates and working conditions for the employees.
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Corresponding with employers for resolving labour issue: This is yet another crucial
role played by the trade union whereby the trade union intend to resolve the workplace disputes
with the aim of enhancing the productivity level of staff. The trade union somewhere serve as
the linking pin between staff and employer.
P6 Identify the key elements of employment legislation and the impact it has upon HRM
decision- making
It is the most crucial and essential part in the organisation to work according to the
governed laws and legislation in the country for its effective and legal growth of the business.
Thus in the human resource management also there are a numbers of laws, policies and
legislations which are determined and formulated in the equal favour of both the employer and
employee. In relation to the Tesco, it is the most reputed organisation in the country, it follows
all the rules of trading sufficiently but the department of human resource in it should also comply
with the employment laws.
Sex discrimination Act, 1975:
It is necessary for the HR manager at Tesco to restrict all kind of discrimination on the
base of gender as per this law of Sex discrimination Act, 1975, which states that the employees
should get the wages, salary benefits and all the rights of work on the basis of their skills and
talent within that job and none of them should be discriminated as per their gender.
Anti discrimination Act:
This law is emphasised on the total equal practice of job distribution in the organisation.
the human resource management of Tesco abide all the policies of this law. Here all the job
roles ad responsibilities are distributed on the basis of their designation and work potential. Thus
certain job benefits and rewards are also distributed on a fair level.
This impacts quite positively on the organisation, as the employees feels lack of
discrimination, this encourages the positive politics within it and along with that the workers are
more willing to show their potential at their jobs to attain the maximum success in their job
career as well.
.
P7 Illustrate the application of HRM practices in a work related context, using specific examples.
Job Specification
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Company: TESCO
Job Role: Customer Service Supervisor
Department: Customer Service
Salary: Negotiable
Job type: Full Time
Location: England, United Kingdom
Job Specifications:
 The proper maintenance of the machinery and monitoring of the lower level executives
 To ensure the effective execution of each and every task
Responsibilities:
 To give the necessary training to new employs and to perform the induction of them as
well
 Determining all the possible ways to complete the tasks on deadlines
Those who are interested can share their CVs at this mail id [e-mail] or
contact on Mobile Number 0541611.
Thanks and Regards
MR. XYZ
Human Resource Department (TESCO)
England, United Kingdom
+00441161
Curriculum Vitae
Curriculum Vitae
Name: Mr. ABC
Contact Number: 05412446
Email Id: [e-mail]
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Address: Kings Road Enclave, England, United Kingdom
Position: Customer Service Supervisor
Along with excellence in work and great stability in job main motive is to provide the best
service in my job tenure that I can prove as an excellent human asset to the firm
Key skills:
 Effective influencing strengths
 Good communication skills Quick and effective decision making skill
Professional Experience:
Company Name: BBC Limited
Duration:1 years
Position: Customer Service Supervisior
Educational Qualification:
Post Graduation: Post graduation(Human Resource Management)
Trinity University, United kingdom
Year: 2015
Preparatory notes
Candidate Name:
Panel Number:
Essential Criteria
Educated to degree level or equivalent
Notes
Extensive senior managerial experience in a
verified working environment
Relevant experience in customer service
profile
Good in communication skills
Strong interpersonal skills with the capability
to lead, manage change and build teams
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Strong organisational skills with the capability
to prioritise and delegate the duties effectively
Able to communicate both orally and in
writing to a wide range of audience
Desirable Criteria Notes
Experienced in higher education, public
service or any other large scale organisation.
Knowledge of customer needs wants and able
to satisfy customer.
Awareness about the customer needs and
requirements that they are looking forward to.
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Job offer for selected candidate
Job Offer Letter
TESO MultinationalPLC.
012, City Road Drive
England, United Kingdom
March 18 - 2020
Mr. ABC
Human resource representative
Kings road enclave, England, United Kingdom
We are delighted to offer you for the job role of Customer support and service supervisor at
Tesco Plc. Along with the day job shift of 6 days in a week. As the salary at the time of joining
will be of $45,000 and other additional incentive package along with full time permanent
employment with the firm at regular period of your growth in this job. The other employment
offer, required job roles and attributes are enclosed with this document. Now you are requested
to join on the date of 20 March 2020, and report on the front office desk at sharp 9 AM with all
the required identification and other document of you. For any further query regarding to
employment or any confusion with anything kindly contact on +00541134.
Sincerely,
Mr. DEF
Human Resource Manage
TESCO Multinational
CONCLUSION
On the basis of above findings in this report paper it can be ascertained that the human
resource management is the most essential part in executing the business effectively and
managing its workforce efficiently at a larger base. The effective HRM system in a company
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often leads to maximum achievement of growth in terms of profitability and enhance the
optimum utilisation of its human resources. Thus, ensuring the limited and effective resources of
cost, time and human resources of the business entity. In addition to this the HRM od a giant
retail industry like this should also comply with all the respective laws and legislations of
employment which are framed by the governing authorities of the nation. The main and most
important point in the HR department of the business is to ensure the safety, job satisfaction and
avoid all kind of discrimination among and of its employees.
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REFERENCES
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391.
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Perspectives on Human Resource Management (Routledge Revivals), 67.
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