Human Resource Management: Functions, Roles, and Practices

This report provides an overview of human resource management (HRM) in the context of Sainsbury, a public limited company. It covers the purpose of HR functions, key roles and responsibilities of HR, the significance of HR in acquiring talented employees, approaches used by HR for recruitment and selection, benefits of different HRM practices for both employees and employers, and the effectiveness of HRM practices in raising organization profitability and productivity. The report also discusses the importance of employee relationships and how it influences HRM decision-making.

HUMAN RESOURCE
MANAGEMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
PART-1............................................................................................................................................3
Purpose of HR functions and key roles and responsibilities of HR.............................................3
Significance of HR in acquiring talented employees to meet business objectives......................4
Approaches used by Human resources management for recruitment and selection....................4
Benefits of different HRM practices for both employees and employer.....................................6
Effectiveness of different HRM practices in terms of raising organisation profitability and
productivity..................................................................................................................................7
PART-2............................................................................................................................................8
Importance of employees relationship and the way it influences HRM decision-making..........8
Key elements of employment legislation and their impact on HRM decision-making...............9
Application of Hrm practices in work related..............................................................................9
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Human resources manager is involved in the recruitment, training and development of
employees so that they can develop several skills in order to complete the specific task.
Moreover, it decided appropriate compensation and benefits needs to be provided to individuals
so that it can be motivated to work hard for growth and success of company. This report is about
Sainsbury which is public limited company having 16% of market share in supermarket sector.
Company have around 1428 shops across worldwide that focused on delivering wide range of
products and services to customer’s so that it can enjoy high profitability and market share. “ To
be consumer first choice related to food, quality and services so that they are motivated to have
its products and services of Sainsbury”. The report has highlighted points related to HR
functions, approaches and different method used to manage diverse individual. Furthermore, it
has included job description, specification, job offer letter and necessary steps taken by HR
manager in order to recruit highly talented employees in the firm.
PART-1
Purpose of HR functions and key roles and responsibilities of HR
The main purpose of Human resource manager is to manage needs of diverse individuals
so that they are motivated to work for growth and expansion of business. It attracts as well as
engage highly skilled and talented individuals to make use of their existing capabilities and skills
for achievement of end objectives of organisations. HRM manager of Sainsbury performed wide
range of function, roles and responsibilities related to work forcing planning and resourcing so
that company can retained competitive advantages (Ērgle and Ludviga, 2018). Such as:
Recruitment and selection: HR manager of Sainsbury performed function related to
recruitment and selection of employees so that right individuals can be selected for right
positioning. Moreover, it decided and plan number of employees need to be hired during specific
period so that company have sufficient employees to complete the task. HR manager has put its
best efforts to recruit and select capable individual for Sainsbury so that various task of company
can be easily completed.
Performance management: It is another functions performed by manager of company as it
continuously evaluate performance of employees and find alternative method to improve the
same. Sainsbury HR manager organized training and development program for employees so
that their skills can be developed and they can contribute in growth and success of organisation.

Compensation and benefits: Moreover, it can be illustrated that HR manager of Sainsbury
performed task related to providing and deciding appropriate better compensation and benefits to
employees (Looise and van Riemsdijk, 2020). High compensation and various benefits like
incentive provided by manager has contributed in influencing them to make the best use of their
existing skills and capabilities for success of Sainsbury in retail industry.
So, all these are major functions that are completed by HR manager of company in order
to handle and manage large number of individual working in the organisation.
Significance of HR in acquiring talented employees to meet business objectives
HR plays significance roles in acquiring talented individuals in the firm as it plan
strategies that could be used to attract and retained employees so that quick services can be
offered to customers. It by making advertisement of specific position attract candidates that have
more talent and capabilities to come and give interview so that they can be test on several
dimensions. Thus, the best candidates out of potential individuals can be selected for performing
particular task and achievement of company objectives (Maduravoyal, 2018). Moreover, it by
planning for growth and development of employees is able to enhance existing skills of them
which lead in increasing in overall profitability and market share of company in retail sector.
Approaches used by Human resources management for recruitment and selection
Recruitment is positive process undertaken by HR manager to identified, attract, shortlist
and interview potential candidates with an perspective to get right individuals that is suitable for
specific post. Internal and external are two common approaches which has been used by manager
of company to attract the best candidates for company. Such as:
Internal recruitment: In this process manager focused on filling vacancy from existing
workforce by promoting or transferring them to higher position. So that they by making use of
their existing skills as well capabilities can complete the task and contribute in growth of firm.
Such as:
STRENGTH WEAKNESSES
 The advantages of internal recruitment
is that it is most cheapest and quicker
method to recruit specific individual in
the organisation.
 On the other hand, there are certain
disadvantages such as it limit the
number of potential applicants.
 More, ideas it hinder bring new and
innovative ideas in the firm as no new

 It helps in making employees
motivated and satisfied as they are
happy because they are promoted to
higher level.
individual has been recruited for
particular positioning.
External recruitment: It is another approaches that has been used by HR manager of Sainsbury
to recruit individuals in which it has fill vacancy by attracting applicants from outside the
business. HR manager in order to recruit senior management has make use of external
recruitment so that talented, more knowledgable and skilled employee can be selected for the
firm (Coetzer and et.al., 2017).
STRENGTH WEAKNESSES
 Sainsbury through external recruitment
is able to hired qualified and well
trained employees for vacant position.
 It helps in brining competitive spirit in
the firm as company is able to hire
individual that have more talent than
existing employees.
 The disadvantages is that it is more
length and costly process as HR
manager has to make advertisement for
the post, then conduct interview in
order to select right candidates.
 Moreover it leads in increasing overall
cost of company as they have to trained
new employees about the way
particular task will be completed.
Selection: It is negative process in which manager scrutinising people out of various application
that has come on basis of qualification, skills and knowledge. Manager has set specific criteria
regarding the people that has to be selected for particular position in the firm so that it can enjoy
maximum market share (Kavanagh and Johnson, 2020). Therefore, six steps has been taken by
HR manager to select right employees within firm can be illustrated as follows:
Announcing the job: The first and foremost step taken by manager of company is announcing
for the specific job within the company so that diverse range of individuals can come and apply
for the same. For announcement of job, manager of Sainsbury has make use of social media
platform, its official website that has attracted numerous individuals.

Reviewing the candidates application: Another actions that has been undertaken by manager is
reviewing the candidates that has applied in terms of their qualification, knowledge and
experienced related to particular field or job.
Conducting Screening: Finally the HR manager of Sainsbury has conducted screening in order
to select one best suitable individual out of potential candidates for benefits of organization.
Personal interview: It is also one the method that has been used by manager to personal know
about the candidates by conducting interview (Bilan and et.al., 2020). Thus, it helps in
understanding existing knowledge and capabilities of person.
Final candidate's selection: In this the HR manager finally select the individual for the post
after it has given almost answer of each questions.
STRENGTH WEAKNESSES
 The selection process used by Hr
manager of Sainsbury has contribute in
avoiding biases as specific procedure is
followed to recruit right candidate's.
 Moreover, company is able to eliminate
candidate's that does not enough
capabilities to complete the task.
 On the other hand, lot of time as well
as cost has to be spent by company in
order to select right candidate's.
 Furthermore, after all the process there
are chances that company may not able
to recruit right person.
Benefits of different HRM practices for both employees and employer
Human resources manager of Sainsbury performed different practices in order to handle
diverse range of individuals that belong to different belief, value and culture. Manager focused
on motivating employees through making use of various practices such as organisation culture,
training and development and health and safety measures. The way all these practices used by
HR manager has contributed in providing benefits to both employer and employees of Sainsbury
can be explained as follows:
Organisation culture: The first practices that has been used by HR manager is creation of
organisation culture in which each individuals is free and open to share its perspective and ideas
to others. Friendly and supporting culture provided by manager has contributed in making
employees happy and satisfied to work for growth and development of company. So, the benefit
of organization culture to employees is that they feel crucial part of company as their social

needs are fulfilled (Ahmed, AlZgool and Shah, 2019). On contrary note, employer are benefited
as highly motivated employees has contributed towards more productivity and profitability of
company.
Training and development: Human resource manager of Sainsbury has also performed
practices of training and development in order to support employees to learn new and new
techniques to complete the task. It has trained employees regarding the way particular task will
be complete and providing numerous opportunities where they can develop their skills and
capabilities. So, training and development practices has benefited employees as they are able to
learn new way of doing particular task. At the same time, it has enhanced overall performance of
employees that yield in growth and success of firm in retail sector.
Fair and performance based compensation: The manager of sainsbury has also make use of
fair and performance based compensation practices while performing its several tasks that helps
in retaining highly talented employees in the organisation (Wehrmeyer, 2017). Most of the
employees of Sainsbury are satisfied and happy as manager as they are provided with better
salary which motivated them to work hard for benefits of company.
Effectiveness of different HRM practices in terms of raising organisation profitability and
productivity
HR manager of Sainsbury has also make use of other practices that has yield in raising
company productivity and profitability. Likewise, providing security to employees, coordinating
diverse individuals to work in team and selecting hiring of people within organisation. So, the
way all this practices of HR manager has contributed in raising overall company productivity and
profit margin can be illustrated as follows:
Selecting hiring of people: Manager has focused on selecting hiring of people out of various
potential candidate's so that various operations of company can be smoothly completed. Such as
it has devoted more time, efforts in order to select best candidate's for the firm so that company
can retained its market share. Thus, hiring of talented employees has yield in more productivity
and profitability of company.
Building strong team: HR manager of Sainsbury has devoted its time, energy in order to
develop strong team by coordinating various individual with different skills and capabilities.
Moreover, it has promoted free and open communication between employees so that they can
easily share view with each others (Chopra, 2017). Therefore it can be stated that manager by

developing team is able to reduce conflict and confusion within organisation, wastage of
resources thereby delivered maximum value to customer’s.
Providing security to employees: The HR manager in its practices has also ensured safety and
security of individual in workplaces so that they can easily complete the task. For examples HR
manager has provided insurances policies, aware employees about areas where there is danger or
threat to their life. So, employees are freely and securely or motivated contribute in growth and
expansion of business in external environment.
Therefore, it can be illustrated that Hr manager by making use of various practices is able
to enhance its market share and profitability.
PART-2
Importance of employees relationship and the way it influences HRM decision-making
Sainsbury has focused on building and retaining strong relationship with employees that
has yield in more profitability and productivity of company. Thereby organisation is able to
satisfied needs and wants of large number of individuals in limited time frame and cost. The
approach used by HR manager to develop relationship among employees is flexible organisation,
flexible working practices and employer of choice. Such as:
Flexible organisation: It is one of the approach that has been used by HR manager of company
to maintained strong relationship with customer’s. Flexible organisation is firm that provide
flexibility to employees to share their view, ideas to each other thus coordinate them to work in
team (Nalla and Varalaxmi, 2018). Therefore, Sainsbury through this is able to motivate
employees to easily adapt to external changes so that company can retained its market share.
Flexible working practices: It is another approach in which Hr manager of Sainsbury by
providing flexible work hours or set different working hours that can be selected by employees
as per their ease and convenience. Such as there are various shifts in sainsbury that are chosen by
individual so that they can comfortably complete the task.
Employee of choice: Sainsbury Hr manager has also make use of employee of choice approach
as it has focused on satisfying each needs and requirement of individual so that their inspired to
give their best (Akinlade and Shalack, 2017). Furthermore, employer of choice has contributed
in retaining better relationship among diverse range of individual that are working in the firm.
So, overall it can be stated that all these approaches has contribute in building
relationship and achievement of end objectives of company.

Key elements of employment legislation and their impact on HRM decision-making
Government has formulated several legal laws and regulations related to employees
relationship so that they can easily work in the organisation for longer time frame. HR manager
of Sainsbury while formulating any strategies or planning key actions followed legal laws, so
they have directly impacted on Hrm decision-making process. Such as:
Health and safety: It is one of the legislation that has been made by government which specific
that manager needs to ensure health and safety of employees on priority basis. Such as HR of
Sainsbury has taken decision as well as major steps related to health, safety of people that has
contribute in retaining talented employees in the firm (Kavanagh and Johnson, 2020).
Employment right Act 1996: Another laws is employment laws which explained that
employees cannot be terminated from organization without any purpose. Such as Hr manager has
given equal rights and responsibilities to all individual that has contributed in smooth operations
of business.
National Minimum wages 1998: It is another legislation which states that minimum wages need
to be provided to each employees in the firm for their hard work and dedication. So, HR of
Sainsbury while taking decision to provide compensation has followed minimum wages laws
that help in growth of firm (Nalla and Varalaxmi, 2018).
Maternity and parental Leave regulation 1999: As per this law, employees of company are
entitled to leave for rest, having enjoyment. So, HR manager has given leave to various
individuals as per this laws which has contributed in making employees happy and satisfied to
maximum extend.
Application of Hrm practices in work related
JOB DESCRIPTION
JOB TITLE: Human Resource Manager
JOB LOCATION:
JOB SUMMARY
We are looking for human resource manager for our company who ensure day to day activities
in order to run the organizations human resource management efficiently and smoothly. The
responsibilities of the person is to handle the staff members of the organization based on
requirements of the company, managing them, provides effective training along with

recruitment and selection process, supervision and payroll. The candidate should be familiar
with handling resource management.
In short this job title requires a candidate who maximizes the job satisfaction level within
employees with the help of effective strategies and able to boost employee retention as well.
REPORTING: General Manager
WORKING CONDITIONS
1. Ability to perform all necessary functions at the organizational level.
2. Able to operate phones, fax machines, laptops and other office equipments.
3. The position requires highly patient candidate in order to handle the employees
efficiently.
JOB DUTIES
1. Supervision of staff members.
2. Create positive environment within organization.
3. Maintain budget and employee records.
4. Recruitment, selection and training process.
5. Taking follow up at proper intervals.
MACHINES TO BE USED
1. Computers
2. Laptops
3. Fax machine
4. Printers
HAZARDS: Candidate should be able to handle employee grievances.
JOB SPECIFICATION
QUALIFICATION: MBA in Human resources management
EXPERIENCE: Minimum experienced of 2-3 years

SKILLS
 Decision-making
 Problem solving
 Team building
 Interpersonal Skills
 Communication skills
RESPONSIBILITIES
 Hiring and retaining talent employees in the organisation
 Motivating employees to work hard.
 Promote healthy culture
 Planning training and development of employees
 Decision Benefiting and compensation for employees for their hard work.
EMOTIONAL CHARACTERISTIC
 Positive attitude
 Self awareness
 Self regulation
 Motivational
 Social skills
SELECTION PROCESS
HR manager in order to select right individual has followed all procedure of selection that
is make advertisement to attract potential candidate's, conduct interview and test to get better
knowledge of candidate's.
INTERVIEW QUESTIONS
 Tell about why you have applied to our organisation?
 What are different method that has been used by you to manage diverse individual?
 How you manage conflict happen between employees?
 Do you think training and development is crucial for company growth?
JOB OFFER LETTER
Dear John
We are very delighted to offer you the position of Human Resource Manager in the HR

department at Sainsbury. We are very pleased to have you joining our organization and hope
that you are equally amused with this opportunity. Your appointment will be effective from the
date of 1 April 2021, and the terms and conditions of this offer are as follows:
The monthly CTC : _________
Equipments needs to be required if applicable: __________
In case if you require any accommodation in order to perform the essential functions of your
position. Please contact employment accommodation coordinator at 1234567890. You will be
on probation for a period of six months from the date of your joining.
You are requested to sign this offer letter which signifies your acceptance of the same for our
records.
Yours faithfully,
Name: Micheal Parky
Designation: General Manager
I have read all the terms and conditions of the offer letter and confirm my acceptance for the
same.
(Signature and date)
RATIONAL AND EVALUATION
It can be stated that HR manager of company has followed all procedure and policies
while selecting HRM for sainsbury as it has make advertisement through its website, take
interview and test to know more about the candidate's. Thus, finally offer job letter to candidate's
in order to inform to join on specific date and time.
CONCLUSION
From the above report it can be concluded that human resources manager is
responsibilities for handling diverse range of people in the firm. It motivates employees to work
hard for growth of company so that Sainsbury can retained its market share in longer time frame.

Moreover, it can be Summarized that Hr manager practices lead in providing benefits to both
employees as well as employer. At last it can be concluded that manager through making
different practices is able to enhance company profitability in retail sector of UK.

REFERENCES
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employees in SMEs: problems in human resource practices and links with
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Maduravoyal, C., 2018. Artificial Intelligence in Human Resource Man-agement. International
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Nalla, B. and Varalaxmi, P., 2018. Human resource management practices in organized
retailing–A stydy of select retailers. South Asian Journal of Marketing & Management
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Wehrmeyer, W. ed., 2017. Greening people: Human resources and environmental management.
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