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Human Resource Management and Performance

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This assignment delves into the crucial relationship between human resource management (HRM) and organizational performance. It examines various academic studies that investigate how different HR practices influence employee attitudes, behaviors, and ultimately, organizational outcomes. The focus includes high-performance work systems, the impact of diversity management, and strategic HRM's contribution to organizational resilience. Students are expected to analyze the research presented and synthesize their understanding of HRM's multifaceted role in driving organizational success.

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Human Resource Management

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Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
LO1 purpose and scope of Human Resource Management in terms of resourcing BA with
talent and skills appropriate to fulfil business objectives.......................................................3
TASK 2............................................................................................................................................6
LO2 effectiveness of the key elements of Human Resource Management in an organisation6
TASK 3............................................................................................................................................9
LO3 Internal and external factors that affect Human Resource Management decisionmaking,
including employment legislation..........................................................................................9
TASK 4..........................................................................................................................................11
LO4 Human Resource Management practices in a work.....................................................11
CONCLUSION..............................................................................................................................12
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INTRODUCTION
Human resource management (HRM) is the process of managing employees in company.
The duty of this department is to maximise employee’s performance in service of an employers
strategic objectives. The primary work HR department is to develop policies and system,
employee recruitment, training and development, performance appraisal and rewarding. The
company is largest supermarket in UK. This company is the largest grocery retailer and an early
adopter of self-service retailing in UK.This report explains about the purpose and functions of
HRM, strengths and weaknesses of different approaches of recruitment, benefits of different
HRM practices for employer and employee, effectiveness of HRM practices in terms of raising
organisational profit, importance of employee relations which influence HRM decision making
and application of HRM practices at workplace along with various related concepts.
TASK 1
LO1 purpose and scope of Human Resource Management in terms of resourcing BA with talent
and skills appropriate to fulfil business objectives.
Human resource management is coordination of organisations employees to achieve
specific objectives, fulfil staff needs and maintain employee relation in company. HRM
accomplishes all these things by effectual use of people, processes and technology that focuses
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on internal part of organisation rather than external environment. This company is the big
organisation which also uses all these practice to manage their employees. It is very necessary
that HRM department works properly so they can motivate and guide their employees and solve
their problems. There are many function of HRM department in company are: Recruitment: The main function of HR department is to recruit employees in company
because they are the workforce of the company on which activities of organisation
depends. This company also successful because of the devoted employees of the
company. The HR department of this company Follows the procedure to appoint the
employees which is advertise job postings, source candidates, screen application, conduct
preliminary interviews and coordinate hiring efforts with managers whom are responsible
for making final selection of candidates. Safety: Another important factor on which HR department has to focus is that the safety
of employees at workplace. It is the big company and lots of employees are working there
so its is the duty of the HR to maintain the safety of employees otherwise they have to
bear the legal actions. As per, occupational and Health Act of 1970, employers and all the
companies has the duty to provide safe working environment for employees. It is the
function of the HR department to provide safety training to employees and maintain
federally mandated logs for work[place injury and fatality reporting. They also
responsible to manage the company's workers compensation issues.
Employee relation: It is the duty of the HR department to maintain healthy employee’s
relation in company. It is necessary because whole working of company depends upon
the performance and if relation between employees is not good then it will affect the
whole organisation. HR department of Sans bury maintains the employee and employer
relation through measuring job satisfaction, employee engagement and resolving
workplace conflict. For the purpose of motivating them and maintaining healthy
relations, it is required that compensation should be provided as per norms and review
timely.
There are two sources of recruitment adopted by Sans bury to appoint an employee which
are:
Internal sources

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External sources
Internal sources: Internal source of recruiting the people means to appoint employees by
applying the sources which available in organisation itself. There are many ways to recruit the
employees in organisation internally are: Promotion and transfer: This is the internal approach which is used to fill the vacant
position's in the company. Promotion means to provide the higher position to employee
in organisation which gives them higher authority. Similarly, transfer means to send the
person to other place where the post is vacate.
Employee referrals: Another internal method which is used to appoint the workers is
employee referrals. In this method the company appoints the persons which are referred
by their employees.
There are lots of Advantages and Disadvantages of using Internal sources are:
AdvantagesCost saving: The advantage of using this source is that it is cheaper in cost because
they take such persons which are referred by the employees. Morale of Promotee: If any person is promoted in organisation it automatically increases
the morale of the employee because it give the higher authority to such employee which
they enjoys most.
Motivator for good performance: By using of internal source the employee is promoted
and providing the more benefits motivates them to work harder.
Disadvantages Need for management development programme: If the employees are appointed on the
basis of the referrals of employees then it is required that company has to provide them
proper training regarding their work.
Political infighting for promotions: If any position in company is filled through
promotion of employee then they have to faced the politics in the company regarding
promotions. This will also downs the morale of the employee.
External sources: This source of recruitment used by Sans bury in the condition when existing
employees are not suitable for that post. This source will used in other situation also when they
wants to expand their business. There are lots methods of external sources which are used by
company such as: Advertisement, Employment exchanges, colleges and universities, casual
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callers and central application file. But there are many advantages and disadvantages of these
external sources which are:
Advantages Availability of suitable person: Internal sources, sometimes, may not be able to supply
suitable persons. But the external sources provides the large choice to management. This
will give the chance to management to appoint the person who has good skill and
education.
Brings new ideas: The selection of persons from outside sources will have the benefit of
new ideas. The persons having experience in other concerns will be able to suggest new
things and methods. This will keep the organisation in the competitive position.
Disadvantages Demoralisation: When new persons appoint in the company on higher positions then it
demoralise the current employees as they wants to be on this position.
Lack of cooperation: The old staff not cooperate with employees because they have feel
that their right has been snatched away by them. This will not affects only on the
performance of the individual but it reduces the performance of the organisation also.
TASK 2
LO2 effectiveness of the key elements of Human Resource Management in an organisation
Human research management practices are planned approach to mange people effectively
for performance. Its main aim is to establish more open, flexible and caring management style so
the staff motivated, developed and managed in the way that it gives of their best to support
departments missions. The HR department of Sans Bury, also uses the all HRM practices which
helps in achieving the departmental objectives and enhance productivity. There are lots of HRM
practices which is used by the company which are: Drawing up HRM plan: One of the practice of HRM department is to develop the plan
under the leadership of their senior management. This will helps the company to address
the various problems which exist in company (Lengnick-Hall and et. al., 2011). Manpower planning: Another function of the HRM is to plan the manpower of the
company effectively because all working of the company is depends upon them.
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Performance management system: Another practice of HR department is to monitor the
performance of workers and motivates them to work harder. Also provides them
solutions regarding their problems.
There are lots of benefits of these practices to employee and employer:
Benefits to employer: A big company like Sans Bury has lots of benefits because of the HRM
practices. Different practices helps in development of the different areas of employees. Some of
the benefits are: Increase profitability: It helps the company to increase the profitability. Training and
development practice of HR department helps the employees to grow their skills and to
learn new methods which increases the quality of their work. This will also helps in
increase the productivity of employees. So the cost and time efficiency helps the
company to increase their profits (London and Hall, 2011). Trustworthy employees: Different practices of the HR helps in motivating the employees
by providing them good compensation and incentives. This will make the employees
more devoted towards the company. So, the company has the benefit that they have such
employees on which they believe and provide them grater responsibility.
Quality services: Training and development programs helps in developing the skills of
the company and good compensation and bonus increases the morale of employees. This
will helps the company to get the quality services from their employees.
Benefits to employee: All these HRM practices in company gives the confidence to employees
that they are the important part of organisation. This will increases the morale of the employee’s.
There are many more benefits to employees which are: Feel motivated: Training, incentives, bonus, solution of problems all these are basic
requirements of the employee and if all these wants are fulfilled they feel motivated in
organisation. Promotions: Different HRM practices helps the employees to develop their skills and
quality. These practices also teaches them to handle the higher responsibilities. All these
things helps the employee to be promoted in company at higher positions.
Personality development: All these practices helps the employees to develop overall
personality. These practices teaches them to handle greater responsibility and to solve
the problems which arises during the work (Ployhart and Moliterno, 2011).

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Profit is the main motive for which any organisation works. To generate high profits, it is
very necessary to develop HRM practices and implement them effectively. These practices plays
very important role in increasing the profit and productivity of organisation. These practices
helps the management to describe the process and methods to employees. There are lots human
resource practices which are used by the company to increase their profits which are:
Training and developments
performance and reward system
Talent management
Succession and career planning
employee relation
HR planning
All these practices helps in enhancing their skills and quality work. This effects the
productivity of the company and they achieve cost efficiency which helps in generating more
profits. Managers of Sans Bury needs to understand the importance of these practices. This will
helps the company to achieve the higher revenue targets. Sans Bury is the big company having
business world wide (Shen, D'Netto and Tang, 2010). They have to manage all the departments
effectively for this purpose they needed that there is good employee relation in the company. The
HR department of the company has to giver focus on employee relation to smothen the whole
functions of organisation. If the company implements all the practices effectively then it has
great effect on different sectors: financial, legal, organisational etc.
TASK 3
LO3 Internal and external factors that affect Human Resource Management decisionmaking,
including employment legislation
Employee relation: It offers consultation, facilitation and resolution strategies for
workplace issues. It assists communication between employees and supervisors, corrective action
and planning, disciplinary actions, and explanation and clarification of university policies and
procedures. There are many ways by which managers of sans Bury develop good employee
relation in the company which are:
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managers of Sans Bury follows open door policy so they can discus their matters faced
by them in workplace.
Participation of the employees should be encouraged so the mutual goals created by
manger (Tarique and Schuler, 2010).
Job rotation is to be done in organisation on continuous basis so the employees have the
opportunity to learn something new.
Feedback of the employees should be encouraged so it eliminates the hurdles in the
company.
That they develop the strong communication in departments so they can cooperate each
other in completion of their activities (Vörösmarty, and et. al., 2010).
That to provide the healthy and risk free conditions.
So, If HR team of Sans Bury maintains the good employee relation in company, it has positive
impact on decision making of HR team. This will build confidence of HR that employees are
trustworthy so they can provide extra responsibilities to them. Healthy relations between
employees attract the large number of potential workers to join the firm. This will build the
positive working relation in company which helps the HR to take effective decisions regarding
growth of organisation.
Employment legislation: It is a combination of various laws which describes the rights
and duties of workers in company. All these rules define the responsibilities of employees and
employers towards each other. For the purpose of making effective policies regarding
management or payment to workers, managers of Sans Bury need to comply with these laws. All
rules made here are for the purpose of safeguarding of rights of workers. It includes the
following: Employment rights act: This act defines the duties and rights of workers at workplace. As
per this act the employer has the duty to provide the all basic facilities to the employees
in company. All the employees of the company are entitled to take equal pay. Another
duty of the employer is to provide the safe working conditions to workers in company.
Ever company needs to understand the fact that the employees are the asset of the
company, son they have to protect the rights of them and to create the positive working
conditions (Wright and McMahan, 2011).
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Minimum wage act: As per this act, it is required by the management of the company to
provide minimum wages to the employees which is decided by the government in this
regard. This rate is timely changed by the government according to inflation rate
prevailing in the market. This will help the employees to fulfil their basic needs of routine
life (Armstrongand Taylor, 2014 ). Workers discrimination act: As per this act, no worker should be discriminated on the
basis of their religion, colour, caste, gender, age or on any other basis. Equal
opportunities given to all employees in company for their promotion and achieving
growth in their career. Equal pay act: This act states that in organisation two individuals of same kind having
same job has the right to get equal pay from employer. This criteria is followed by Sans
Bury to provide equal pay to workers and create positive work environment.
Working time directive: This act describes that for getting a legal existence of
employment, an employee is responsible for completing the minimum working hours in
an organisation. Minimum working hours of a worker is 48 hours as per this act.
These employment legislation has large impact on decision making of HR. They have the legal
obligation that they should not be biased with any employee. They have the duty to takes the
decisions which are fair for employees. It is the duty of the HR manager of Sans Bury, that while
formulating policies regarding wages, safety they have to consider all the acts given by the
government in this regard so they not violate any regulation. If the company not follows the rules
they have to bear the fines. All these regulations makes the HR team more attentive towards their
employees.
TASK 4
LO4 Human Resource Management practices in a work
As employees are valuable asset of companies, this will increase the scope of human
resource practices at workplace. These practices are used by the mangers to solve the various
problems faced by the workers. At present, Sans Bury is facing decrease in overall profits and
quality of products. Employee turnover is increasing at a higher rate which affects the image of
company. To make situation of the company better and to solve other critical issues, managers of
Sans Bury can apply the practices of HRM in following areas:

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Planning of manpower required: It helps the HRM manager to decide the number of
employees required for performing various kinds of jobs in organisation. Recruitment of
skilled candidates helps Sans Bury in performing business operations effectively and in
maintaining the quality of their business products (Bloom and Van Reenen, 2011). Decision making: Being manager of HR department, it is easy for them to collect the
information and to identify the problems related to that. All this done by the mangers of
Sans Bury to take corrective actions to solve issues at workplace. Development and training of employees: By collection the relevant information related to
the current issues faced by company they should provide training to employees to
improve their skills and to remove such problems. Maintaining the quality of business products: As Sans Bury is facing quality issues from
various number of customers, Practice of HR management should be applied on those
areas to improve the quality of the products (Boxall and Purcell, 2011). Performance evaluation: Evaluation of workers skill helps the manger to identify the
capabilities they have and to assign the responsibilities according to their skills. It helps
increasing the quality of company's products and in satisfying the needs of its customers.
Creation of vision or mission: Identification of the workers skills helps the top
management to provide the shape to their vision and mission. It helps the company to
make effective business plan to achieve the desired results.
For making the current situation better and to increase satisfaction level of consumers,
manger of Sans Bury can apply or implement the activities of HRM in an effective way.
CONCLUSION
From the above information, it can be concluded that it is necessary to mange activities
of workers in a firm like Sans Bury. By applying the practices of HRM they can increase the
performance of various departments. It has been concluded from the above report that employer
is responsible for providing fair compensation to employees for their work and to give safe
working environment in company (.CHUANG and Liao, 2010). That the managers of Sans Bury
has to give focus on employment legislations for making effective work practices.
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REFERENCES
Books and Journals:
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Bloom, N. and Van Reenen, J., 2011. Human resource management and productivity. Handbook
of labor economics. 4. pp.1697-1767.
Boxall, P. and Purcell, J., 2011. Strategy and human resource management. Palgrave Macmillan.
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CHUANG, C.H. and Liao, H.U.I., 2010. Strategic human resource management in service
context: Taking care of business by taking care of employees and customers. Personnel
psychology. 63(1). pp.153-196.
Farndale, E., Scullion, H. and Sparrow, P., 2010. The role of the corporate HR function in global
talent management. Journal of world business. 45(2). pp.161-168.
Guest, D.E., 2011. Human resource management and performance: still searching for some
answers. Human resource management journal. 21(1). pp.3-13.
Jiang, K., and et. al., 2012. How does human resource management influence organizational
outcomes? A meta-analytic investigation of mediating mechanisms. Academy of
management Journal. 55(6). pp.1264-1294.
Kehoe, R.R. and Wright, P.M., 2013. The impact of high-performance human resource practices
on employees’ attitudes and behaviors. Journal of management. 39(2). pp.366-391.
Lengnick-Hall, and et. al., 2011. Developing a capacity for organizational resilience through
strategic human resource management. Human Resource Management Review. 21(3).
pp.243-255.
London, M. and Hall, M.J., 2011. Unlocking the value of Web 2.0 technologies for training and
development: The shift from instructor‐controlled, adaptive learning to learner‐driven,
generative learning. Human Resource Management.50(6). pp.757-775.
Ployhart, R.E. and Moliterno, T.P., 2011. Emergence of the human capital resource: A multilevel
model. Academy of Management Review. 36(1). pp.127-150.
Shen, J., D'Netto, B. and Tang, J., 2010. Effects of human resource diversity management on
organizational citizen behaviour in the Chinese context. The International Journal of
Human Resource Management. 21(12). pp.2156-2172.
Tarique, I. and Schuler, R.S., 2010. Global talent management: Literature review, integrative
framework, and suggestions for further research. Journal of world business. 45(2).
pp.122-133.
Vörösmarty, and et. al., 2010. Global threats to human water security and river biodiversity.
Nature. 467(7315). pp.555-561.
Wright, P.M. and McMahan, G.C., 2011. Exploring human capital: putting ‘human’back into
strategic human resource management. Human Resource Management Journal. 21(2).
pp.93-104.
Online
Human resources. 2017. [Online] Available through
<http://www.investopedia.com/terms/h/humanresources.asp>./ [Accessed on 4th
November 2017].

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