P1. Explain the function and purpose of HRM, applicable to workforce planning

HUMAN RESOURCE
MANAGEMENT
1

INTRODUCTION...........................................................................................................................4
P1. Explain the function and purpose of HRM, applicable to workforce planning and
resourcing an organization...........................................................................................................4
P2 Strengths and weaknesses of different approaches to recruitment and selection method......6
P3. Different HRM practices within the organization which can help the employees and
employers as well........................................................................................................................9
P4 Effectiveness of different HRM practices in terms of increasing organisational profit
productivity................................................................................................................................10
P5 Importance of employee relation for HRM decision making...............................................12
TASK 3......................................................................................................................................13
P6. Key elements of employment legislation and there effects on the HRM decision making.13
P7.Justify the application of HRM practices in a work-related context by using specific
examples....................................................................................................................................15
CONCLUSION..............................................................................................................................18
2

3

INTRODUCTION
Human resource management refers to the strategic approach in order to make effective
management of people within the organization so that they can help the business to gain
competitive advantage in an effective manner. Basically it is designed to enhance the employee
performance in order to achieve their targeted goals easily. This also involves in various aspects
such as selecting, hiring, vetting employee in a specific manner. HR department also responsible
for looking towards the employees rewards and benefits in order to make organization happy.
The main purpose of HRM is ensures that company is able to attain their goals through the
employees effectively. This present report is based on the McDonald’s which is the largest
American fast food company and supplies their food items in different sectors like hospital,
colleges and so on. It was established in the year of 15 may 1940 by Richard and Maurice
McDonald. It is headquartered in Chicago US. Along with this report will going to be discussed
about purpose and function of HRM as well as workforce planning in the organization. Strength
and weakness of several approaches to recruitment and selection. Effectiveness of the key
elements of HRM and so on. Lastly application of HRM practice in context to work related will
get covered in this report.
TASK 1
P1. Explain the function and purpose of HRM, applicable to workforce planning and resourcing
an organization.
HRM is a very important aspect to hiring and selecting higher knowledgeable candidate
for an organization in order to manage their operation and function of business effectively. HRM
4

mainly involves in the management functions such as plan, organizing, controlling and directing
functions of the organization. All these functions are involves in the development, procurement
of human resource effectively. Therefore, it is continuous process which includes in the team
work and team spirit effectively. There is lots of function which are plays by the HRM
department within the organization in order to manage business activities. Functions and
purposes are given below:
Recruitment and selection: This is the very famous process in order to select and
identify the skilled and knowledge based candidates for a specific job role within the
organization. Therefore, it is very much essential procedure which is always necessary for each
and every company. This is because it generally minimizes the cost of mistake like unmotivated
people, under qualified employees and so on. Wherein, selection process identifies the selected
right candidate for the particular job role in the company. In context to McDonald’s this process
will be more and more benefited because of this they can easily find out the right candidate for
their specific job role. By this HR manager of the company can also play a necessary role for
recruit and select the individual properly. Therefore this process is also good for workforce
planning in an effective manner (Jiang and et. al., 2012).
Training and development: It’s a process through which one can learn programmed
behaviour in sequence. Being programmed, this behaviour is related to a specific phenomenon
that is a job. The training of this process begins with socialization and ends with organization
development. It focuses on teaching employees that how to use specific machines and how to do
particular task effectively. Wherein, development refers to the educational growth and maturity.
These programme mainly designed to the organization requirement in order to give employees
training as well as accomplish the goals in an effective way. In reference to the McDonald’s they
are using this approach in order to give better training to their employees. With the help of this
employees can take better experience and also able to do complete their task within the given
period of time effectively. This programme mainly involves in different aspect that is coaching,
classes, teaching, knowledge, skills and so on. That’s why employee can increase their working
skills and can achieve their goals effectively. So that it is applicable on the workforce planning
within the McDonald’s(Renwick, Redman and Maguire, 2013).
Purpose of HRM:
5

In the present time, HRM is a very famous concept in order to maximize the working
capabilities of employees in a particular manner. The main purpose of HRM is to make strong
and positive relationship between the management and employees of an organization. That is
why it is much essential for each company in an appropriate manner. For attaining the future
goals and objectives HRM follows 2 approaches which are following as under:
Hard approach:According to this approach employees treated as the resource of the
business such as building and machinery. It always identifies the workforce needs in order to
select and recruits the employees accordingly. Therefore, all decisionsare made by HR manager
of the company in an effective way. Some times this approach does not the value of candidates
because they are controlled through the subordinates of an organization. In relation to
MacDonald’s they do not follow this approach because their employees are on top level.
Soft approach:According to this approach employees can be treated as the first priority
of an organization because they are the only one who can always face the challenges in order to
competitive advantage within the company. In reference to the McDonald’s can use this
approach this approach easily in order to enhance their employees’ skills and knowledge for the
future development. By this concept or approach company can make build strong relationship
with the others in order to gain objectives in an effective manner.
Therefore, this can be said that these function and approaches can be applicable on the workforce
planning in context to McDonald’s.
P2 Strengths and weaknesses of different approaches to recruitment and selection method
Recruitment is considered as a functions in which human resources department of the
firm make as well as implement plans in order to recruit plans at work area whether from
outside and inside the work surroundings. In this, managers perform a range of activities such as
finding needs of staff, examining its job role, creating documents as well as do the process to
hire applicants. Within McDonalds, their human resources manager apply both the internal as
well as external criteria of recruitment method for hiring staff.
 Internal Sources of Recruitment: Within this procedures, for fulfilling the vaccant post
firm recruit staff from their own work area, whether through transferring its job or
facilitating promotion to them. It will aids encouraging the employees as well as boosting
its morale in context of their productivity. In this, manager of McDonalds can utilise
several internal approaches such as transferring, promotion and many more.
6

STRENGTH WEAKNESSES
 In this method, manager of McDonalds
should understand its employees in
context of its capabilities as well as
knowledge. Thus, this becomes easy to
fill up the vacant post with talented
individuals.
 By this procedures, both money as well
as time can be saved because of less
process of recruitment. Moreover,
orientation training are not required to
be provided to such staff, in order to
make them familiar with work culture.
 This is process fails to bring new
talents at work area therefore,
productivity of firm should not be
enhanced through recruiting internals
employees.
 In this the scope is limited in order to
fulfil the criteria of vacant posts where
existent staff are recruited by
transferring and promotion process.
 External sources of recruitment: This is considered as an effective recruitment method
which brings new talent at work area and provide various options to organisations, to
chose eligible individuals from outsiders. This involves multiple methods for hiring
employees from external environment like job portal, labour contract, campus placement,
consultant agencies and many more.
STRENGTH WEAKNESSES
 There are more competency to fulfil the
business needs through recruiting
outsider candidates.
 Brining effectual talent at work area
also aids in enhancing enterprise
productivity.
 This methods take too much time as
well as money because candidates get
recruited from the outside company as
human resource team has to perform
several activities consists resumes
screening of applied applicants,
undertake interviews, judge its
knowledge as well as skills then recruit
them.
 Recruiting staff by campus placement,
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consultant agencies and so on as well as
demoralise present employees who has
perform best just to attain higher post at
work area.
Selection procedures:
Selection procedures are considered as an activity which is performed after taking
interviews, candidates who cleared the the eligibility criteria and another requirements before
final selection. This particular process is performed by various company for choosing
appropriate candidates for right job. Herein, individuals are chosen through effective interview
method. Also, interviewer conduct various types of group discussion, mock test etc. all these are
considered through McDonalds HR manager in order to select talented candidates. Some of this
strengths and weaknesses are mentioned below:
STRENGTH WEAKNESSES
 Human-Resources manger of
McDonalds have the capability to solve
the queries of interviewee.
 It aids company to save time as well as
recruit talented candidates.
 Sometimes this can be treated as
incomplete method into hiring process.
As interview is enough for individuals.
 There are various risk as in it personal
information can automatically
uncovered through interviewer.
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TASK 2
P3. Different HRM practices within the organization which can help the employees and
employers as well.
HRM provides various significance supports to the organization in order to achieve their
targeted people as employees of the firm. Wherein, effective HRM allow company to address
Human resources strategically. This process helps to company in order to deliver better quality
of services to people. There are various HRM practices incontext to McDonald’s which can
helps the employees or employer in order to understand the company’s strategy effectively,
which are given below:
Provide security to employees: This is the first best practice of human resource in order
to give full security to employees in an effective manner. For the firm having an employee it’s
good but company has to take care of them accordingly. With the help of security they can work
effectively without any issues in the firm. Employment security enables employees in order to go
home after their work and offer security to them and their family. The security concept is very
much essential which influence employee and employer within the firm. With the security
environment as MacDonald’s providing so that they can achieve their goals effectively.
Hiring the right people: It is the very best practice in order to select good candidate for
the specific job role. This enables the company to bring different ideas and innovative things by
which employee can give their best in a better way. Bringing the right people in the company is
depends upon the ability of employees. Whereas, employer also play an essential role in order to
lead them accordingly. At the present scenario every organization used selection method by
which company conduct interviews for employees which involves in Personal interview, group
discussion and so on. Therefore it is best practice for McDonald’s by this they can select
appropriate people on the basis of several interviews round in a specific way(Buller and
McEvoy, 2012).
Training in relevant skills: In this HR practice company should invest in the several
training programs in order to give better satisfactory training to the employees. After finishing
the recruiting and selection process company need to ensure that they employees are good for
their field. By adopting different technologies by company affect people so that they can fulfill
firm’s requirement in a easiest way. On the other side employers highly invest in the skills forms
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of training so that can connect with each and every employee with the help of internet. This
practice also helps the MacDonald’s in order to give better training facility to their employees.
Benefits to employees and employers which are given below:
Employees Employers
With the help of these HRM practices
employees can get highly motivation towards
their work.
In the case of employers HRM practices also
play a very essential role by this they can
guide their team members effectively.
As McDonald’s giving security facility to the
employees so that they can feel free to work
and also able to increase their working skills
effectively.
Wherein, employers also take this facility
from company. With the help of this they can
easily coordinate with the other candidate in
company easily.
Hiring the right people is also benefited for
employees because they can utilize their
proper skills in order to gain competitive
advantages properly.
This is also beneficial for employer with the
helps this They do not need to feel any kind
of problem because they can easily lead their
selected team members perfectly.
Training is the best skills and beneficial for
every employee because through this they can
easily increase their working skills and able to
meet goals properly.
In this HRM practice of training in relevant
skills employer plays effective role as they
trained other people in a proper way.
Therefore, these HRM practices are very useful in MacDonald’s with the help of them
they can make better employment and also able to provide very good training programs to their
employees. By this they can enhance their working skill effectively(Jiang and et. al., 2012).
P4 Effectiveness of different HRM practices in terms of increasing organisational profit
productivity
Human resource management is a most important function within an organisation that is
mainly link to recruitment, hiring and guidance of candidates and employees in order to increase
their effectiveness along with organisational performance in a best effective manner. HRM acts
as a crucial factor which helps a company to perform their activities in a well effective manner.
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In this function proper training at guidance are provided to employees in order to ensure there as
well as organisational successful growth. Thus, in order to increase effectiveness of HRM
practices organisation is required to implement different strategies with the help of which they
can retain their employees for long period of time. In addition with this by providing
compensation and rewarding will help company to achieve their goals in most successful
manner. In relating this Human Resource Department of McDonald’s formulate different types
of policies within which they provide developmental training to employees as to effectively
identify their strength and weakness and provide related measures to overcome them. It will help
them to strengthen their company workforce and increase company competitive image within a
market. Human resource practices effectively benefits workers to extract best out of them and
further improve their skills and competencies and effectiveness. Mentioned below there are some
best effective practices conducted by HRM department of McDonald’s:
Improvement in skills and abilities of employees
Human Resource Department is one of the most essential sectors within an organisation.
As this sector engage in the functions of providing and organising different type and
development sessions in order to increase employees’ effectiveness and lead them towards high
end achievement of company goals (Hobfoll, 2012). In relation with this HRM department of
McDonald’s provide training sessions in a regular manner and provide different type of activities
like cultural events, music and yoga as to decrease the level of work stress of their employees.
Along with this they provide rewards as per employee performance in order to increase their
loyalty towards organisation. By providing such things McDonald’s create healthy environment
in the organisation. In addition with his company regularly keeps on trying to resolve work
related issues and problems as to retain their employees for long term. All these activities help
organisation to gain job satisfaction of employees.
Work life balance
In present report Human Resource Department of selected organisation McDonald's
provide flexible working schedules to their employees as to maintain their work life balance. In
addition with this they also offer telecommunication options along with training supervisors in
order to decrease stress that have risen due to work pressure. These entire HRM practices
benefits organisation create high result oriented work environment that will effectively lead
company towards overall development.
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Recruitment and selection
It is one of the basic activities within human resource management in which Human
Resource Department effectively recruit skilled and potential candidates as per the job
requirement of company. Recruitment and selection is one of the basic activities from which best
affected candidates can be choosing for organisation job vacancy. Thus, Human Resource
Department of McDonald’s effectively taking advantage of different types of strategies relating
to recruitment and selecting with the help of which they recruit candidates. As by appointing
right candidate for a right job effectively lead company towards high end efficiency. In relation
with HRM department of McDonald’s different type of career fairs are organised at colleges in
order to reach out maximum candidate’s at large level. By doing this McDonald’s can effectively
able to strengthen their workforce in a best effective manner.
In terms of return on investment
Within this practice Human Resource Department of McDonald’s provide different types
of training programs such as job training to their employees that will benefit them to learn while
they perform their job within a company. It will effectively aid both existing and new joint
employees to improve and increase their skill as well as knowledge in order to perform job roles.
This activity also help company to strengthen their workforce in an overall manner and gain best
effective productive result that will help to become more productive. It also benefit McDonald’s
to create an effective and efficient workforce that will help them to gain more advancement in
competitive business environment.
P5 Importance of employee relation for HRM decision making
Human Relations Act as a crucial factor that helps in establishing and maintaining
effective and productive business relationships. As with the help of strong employee relation
organisation can efficiently able to Foster their overall productivity. By strengthening trust in
between organisation and employees company can gain numerous set of benefits that includes
increase in productivity, rise in moral among employees. Employee relations are a significant
element that motivates employees to increase their performance. Each and every employee those
who perform their role within a company expect fair and just treatment from the company. Thus,
it is the basic responsibility of company management to treat all of their employees in an equal
manner by keeping discrimination aside. Strong employee relation helps in developing safe and
healthy working strong employee relationship that helps in increasing overall rise in Company
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sales margin and competitive advantage within a Marketplace. Mentioned below there are some
effective functions or measures that can be taken consideration by HR department of McDonald
in order to strengthen their employee relation:
Effective decision making
This is one of the most influencing factors that lead towards maintaining healthy
relationships with company employees. In this it is important for managers of HR department to
ask and seek for employees perceptions towards any kind of change within an organisation.
Along with this it is important for an HR manager in the process of decision making to engage
their employees in that process while maintaining strong communication with them. By taking
reviews and opinions of employees in any alteration helps in developing a sense of
belongingness within workers. This will lead in building a strong employee relationship Bridge
that will lead towards higher and productivity along with profitability.
Developing a sense of understand ability
Is required for HR manager of McDonald’s to effectively understand actual needs and
requirement of their employees. In context with this human resource management of McDonalds
effectively engage in the process of asking employees requirement while they performing a task
this will help them to formulate policies (Mitchell, 2013).
Interest creation
Human resource management of McDonald’s effectively engage in the process to
creating interest level within Employees with the help of maintaining regular interactions with
them. HR manager of company make their employees work in a comfortable manner as this will
help them to create interest of a job that is being performed by them.
Thus, human resource manager of McDonald's take advantage of different types of measures and
strategies in order to maintain relationship balance with their employees, they take opinions and
review from their employees along with regular feedbacks with the help of which they frame
strategies for their employees growth and development.
TASK 3
P6. Key elements of employment legislation and there effects on the HRM decision making.
The elements of employment legislation define the several area of law in order to analyze
the relationship between the employees and government within the organization. with the help of
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different laws MacDonald’s can apply new laws in their business operation so that company do
not need to face any kind of challenges in an effective manner. In short these laws mainly
describe the situation of any company in different countries so that every company has to follow
them in order to enhance their growth within the marketplace. There are several laws of in
regards to employment legislation and impact on the HRM decision making which are given
below:
Minimum Wages Act, 1998:According to this act non skilled or skilled person workers
should be paid some money for the effective work as they are giving better performance within
the organization. In reference to the McDonald’s they pays minimum amount of salary to their
workers in order to protect them so that they are able to take good decision towards the
organization effectively. In this HRM also plays a very good role as they guide employees
properly. With the help of this act company can focus on their employees and their efficiency so
on the basis of this they can lead them and pay accordingly. Therefore, it influences the HRM
decision making process in a very good way. By this HR of the Mac Donald’s can makes better
decision about the salary of employees but it is always based on the capabilities of employees
within the organization.
Occupational Health and Safety Act, 2004:According to this act company focus on
their standard and improve that accordingly and provide health safety to the employees
particularly. In reference to the MacDonald’s they always provide safe and healthy environment
so that employees can work efficiently. By this act employees can take good decision in order to
attain their goals towards the company. Therefore, company makes several recommendations
under this act in order to satisfying employees. It also promotes employees in order to aware
about health and safety issues regarding them. This act is beneficial so that it influence HRM
decision making process positively. This is very good for HR in order to overseeing present
issues and problems between the employees and management function effectively.
Fair Labor Standards Act, 1938:This act was come to clearly identifying the minimum
wages. Under this act, manager of MacDonald’s keep all records of all employees and workers
within the organization. With the help of this act company can take best decision and also able to
develop innovative things. By this employees can get highly satisfactory in an effective manner.
On the other side it also helps in prohibits most of the employment of minors in the oppressive
child labor. It is applicable only for employees who engaged in any firm and interested in the
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commerce as well as in the manufacturing of goods within the commerce. So that it affects the
HR decision making in a positive way because through this HR manager is able to identify the
employers’ efficiency in a better way (Alfes and et. al., 2013).
Factories Act, 1948:According to this act, companies offers to assists in formulating
national policies globally. With the respect of MacDonald’s they are using various safety tools
for their workers and employees in order to enhance their working skills. This act deals with lot
of issues like health, safety at workplace. With the help of this company can easily apply on their
employee to provide them full of safety tools effectively. As per this they communicate with
higher government authorities for offering much better services to employees. That is why it
much essential which affects the HR decisions making efforts. By this employee can get more
energetic and efficient towards their work so that it is necessary for every company.
Therefore, this can be said that all legislation is very much important for employees from
the all companies. In regards with MacDonald’s they are perfectly using these laws in order to
enhance their employees’ efficiency. It also affects the HR decision in a positive way because
according to these laws HR can makes good decision between the employees or employers as
well.
TASK 4
P7.Justify the application of HRM practices in a work-related context by using specific
examples.
Applications of HRM practices in context to MacDonald’s are following as under:
There is huge number of employees in this world in every organization so that in order to
manage all the functions and operations of employees at the same time it would be much difficult
for supervisors and subordinates. This process can get employees demotivated and their
performance can also be declining in a negative manner. In order to enhance employees
performance level in order to gain competitive advantages. In context to MacDonald’s has
enforced PMS which means performance management system in which employees can get
directly motivated and they are able to attain their goals and objectives in an effective
manner(Daley, 2012).
Job Specifications
Job Details
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Post: HR Assistant
Company: MacDonald’s
Job Purpose: Applications are invited from dynamic and energetic individuals those who will
be responsible in order to deal with everyday responsibilities of HR and will act as the mediator
or link between the employees and company.
Roles and Responsibilities:
 The candidate must have the responsibility of play with daily activates of the functions of
HR along with their duties.
 The candidate must update and the records in both copies hard and soft of all the
employees.
 The candidate should coordinate or discuss with projects, training, meetings and surveys.
 The candidate must have the responsibilities of dealing with the employee requests
related to the issues and problems.
 They should communicate and interact with the every people when it is necessary and
essential.
 They should interact properly with the candidates and conduct interviews for them in an
effective manner
 Assistance the recruiters to source applier and update the database.
 The salary package offered through our firm will be attractive and other incentives will
also be provided to the selected candidates.
 Resume or CV of candidates can be sent to the email MacDonald’[e-mail] or
contact at 0140-9766643.
Time-scales:
Inviting the Resume or CV 25- 5 July, 2019
Shortlisted Candidates 7- 9 July, 2019
HR round 12 May, 12 July, 2019
Date of Interview 15-18 July, 2019
Person Specification
Person Specification
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Post:HR Assistant
Department:HR Department
Key:The things required as an information:
(A) Application form (I) Information (R) Role
Attributes Essential Desirable Application
Form
Interview Role
Qualification
and
Experience
Bachelor
degree or
master degree
in the business
administration.
Experience
in Human
resource
management
and also in
the working
in the skills
of assistant.
The
application
form will
contain all
the
information
which will
be related
to the
individuals.
Interview of
the HR
assistant
must be
fulfilling the
interviewee
expectations.
The role of the
HR assistant
should be
assist to the
everyday
operations of
the HR
responsibilities
and duties.
Skills and
Knowledge
Excellent
verbal and
non-verbal
communication
skills
Ability to
handle and
manage all
the issues
and
problems of
employees.
The
personal
information
is needed in
this form
like name,
contact
number,
email and
so on.
The
candidate
who has
been called
for the
interview
process must
be able to
respond of
all the
questions
asked in the
interview.
The HR
assistant must
have the role
to complete
and update the
records off the
employees.
Creation of structured interview:As per the above job advertisement of MacDonald’s can be able
to receive the attention from large number of customers. It will be more helpful for the company
in order to hire and select best candidate for the specific job role within the company. Along with
this interview round should be taken for the particular questions which are required by the
interviewer, are given below:
 Tell me that how you can be beneficial for our organization?
 How will you increase the profit margin of the company?
17

Curriculum Viate
Name:Michael Roberts
Address: 23rdStreet, Birmingham lane, Birmingham
Phone No.- 5555545444
Profile
AnMBAinhumanresourceswith3yearsofexperiencewishestobeapartoforganizationthatprovidesmeopportun
theories and topics.
Specialization:
1. Recruitment
2. Management of Human relations
3. Conflict management
4. Training and development
Educational qualification: -
● Bachelor in Commerce. (B.com)
● Masters in Business administration (MBA) (HR)
Declaration:
I hereby declare that all the information provided is true and is best of my knowledge.
Date :
Place :
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CONCLUSION
As per the above mentioned report, it has been concluded that human resource management
act as one of the strongest element with the help of which organisation perform their day-to-day
functions in best effective manner. Human Resource Management deals with hiring and
providing training to employees company existing and new workforce in order to build skill and
competencies in them. Thus, it can be said that HR department is backbone of any organisation
despite of their size and scope. In these report formative discussions has been made on different
types of functions of human resource management along with their purpose in which recruitment
and selection compensation and benefits and training and development are included. Further
strength and weaknesses of recruitment and selection have been discussed with the help of which
company can able to recruit candidates from both processes in a well effective manner as per
according to their job requirement. There are different types of strategies such as working
balance, recruitment and selection has been conducted by company HR department with the help
of which effectiveness of HRM practices can be further increased. There are various types of
measures with the help of which employee relationship can be influenced such as involvement of
employees, interest creations within them and more. Along with this in order to operate
organisational factors in a well effective manner it is important for an organisation to effectively
understand employee relationships as this impact on decision making process with the help of
which they can able to conduct their day-to-day activities in a very effective manner. By
knowing legislations company can provide safe and Secure working environment to their
workforce with the help of which company can increase competitive image in the marketplace
and lead towards overall increase in organisation productivity.
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