Improving Work Culture and Diversity Management in 'No Name' Aircraft

Running head: HUMAN RESOURCE MANAGEMENT
Human Resource Management
Topic: The Case of ‘No-Name Airport’
Name of the Student
Name of the University
Author Note

HUMAN RESOURCE MANAGEMENT1
Table of Contents
Introduction................................................................................................................................2
Identification of the issues as per the chosen case study.......................................................2
How should the Human Resource Department deal with the issues regarding the case,
considering the issues might not be repeated and the given international environment?......5
Methods to improve the corporate culture of the organization..........................................6
A solid recommendation to present to the organization for making the company eliminate
the issues................................................................................................................................8
Conclusion..................................................................................................................................9
References................................................................................................................................11

HUMAN RESOURCE MANAGEMENT2
Introduction
It is extremely important for an organization to have a proper establishment of a work
environment that is cordial and effortless in nature. It is assumed that the work culture is
extremely important for the development of a feasible work culture as it ensures high
productivity and the enhancement of work culture also ensures that the employees working
within an organization has a much better and improved morale which is one of the primary
reasons of their productivity (Guerci et al., 2015). Therefore, following would be an analysis
done for a case study to analyse the work culture of a given organization and at the same time
enable the analysis to deliver the possibility of enhancing the Human Resource Management
problems within the organization. Thus, the case study delivers the background of ‘No Name’
aircraft, which is an Australian aviation industry. The aviation industry is facing several
issues regarding the work culture and work environment. The organization is facing severe
consequences to produce quality product to meet the customer satisfaction. The staffs within
the company creating communication gaps and they are resisting the changes which should
be implemented to make the work process much easier (Kalysh, Kulik & Perera, 2016).
Moreover, the hiring process in not practice in a proper way, the company lacks to recruit the
candidate with physical disabilities even if their skills are better than that of many other
employees. This report discusses about the issues evolving in the organization which
destroying the reputation of the organization, the practices and training programs should be
implemented to prevent the causes of such problems and the proper plans and
countermeasures to eliminate the issues.

HUMAN RESOURCE MANAGEMENT3
Identification of the issues as per the chosen case study
The issues in the ‘No Name’ aviation industry is based on the work culture related to
quality of the aircraft, diversity management and performance management. The issues
regarding the work culture are that the ‘No Name’ has developed a negative work
environment and the workers have adopted the pledge ‘near enough is good enough’
(Driskill, 2018). The staffs of the industry make such impression like they are ready to resist
any kind of changes in the company. These lead to the poor communication between the
headquarters and subsidiaries. The practice of such culture reflects on the quality of the
aircraft. The quality is not maintained as it is directly related to the parts from Vietnam and
China. The aircrafts need several modifications based on some small to huge changes, even
though the aircrafts have been delivered to the customers. Such practices of the modification
made in the aircraft after its final delivery to the customers, turning the customers against the
aviation industry with a negative feedback (Wilton, 2016). The customers from both
Government and non-government organizations have complaint against the quality of the
aircraft. The stakeholders have even sent letters regarding the poor quality of the product and
given warning to the CEO of the ‘No Name’ aircraft regarding the withhold of the payment
until the quality of the aircraft is improved within the next six months. Many stake holders
have even given the warning to with the payment from partial to full.
The conflicts are also arising among the different teams among the organizations. The
communication within the organization lacks and the staff members within the organization
complaining for not receiving adequate instruction to maintain the workflow, which resulting
in the inter workforce clash within the assembly line. The line manager in Australia is
responsible for making adequate communication within the organization. However, the CEO