Table of Contents INTRODUCTION...........................................................................................................................1 PART 1............................................................................................................................................1 Evaluation of all GSE position descriptions..............................................................................1 Evaluation of the GSE performance improvement and counselling..........................................1 Verify whether GSE line managers are proactive.......................................................................1 Verify whether GSE line managers are facilitating performance appraisal meetings................2 GSE line managers are providing ongoing feedback and acknowledgement.............................2 Effectiveness of the GSE rewards and recognition scheme........................................................2 The effectiveness of the performance management policies and procedures.............................2 Action Plan.................................................................................................................................2 PART 2............................................................................................................................................3 Review the PM system................................................................................................................3 CONCLUSION...............................................................................................................................4 REFERENCES................................................................................................................................5 Books & Journals...........................................................................................................................5
INTRODUCTION Human resource management role is the support system management to team members who working within the organization. Present report will be going to review the GSM Hr policies and procedures. Besides, this present study also explains about the performance improvement appraisal meetings or some improvement areas. PART 1 Evaluation of all GSE position descriptions. GSE position descriptions and the structure defined by different job roles. As per the given GSE organizational chart it defines hierarchical department (Buckingham and Goodall, 2015). Such as top level department consists board of directors and then departmental general managers such as manufacturing GM, Marketing GM, Hospitality GM etc. They distributes their roles and responsibilities as per the top to bottom level. GSE having the all employees required in the organization accept the hospitality department where they required employees such vacant roles are restaurant manager, restaurant supervisors, head chef and health & safety manager. Evaluation of the GSE performance improvement and counselling As per the GSE performance improvement and performance counselling policy. It has been evaluated that it is very committed to continuous development and motivate employees to continuous growth performance. This involves very good procedure to enhance the individual growth after three months, where employees of GSE get the different learning and developing goals. In the contrast, on the basis of evaluation about performance counselling policy of the company so it aims to implement the fair and reasonable process to employee satisfactory performance. On the basis of this evaluation, this policy of GSE is quite ineffective which increases the employee dissatisfaction and unsatisfactory outcomes. Verify whether GSE line managers are proactive As per the observation it has been found that GSE line manager is quite effective and well communicator to transfer the information about performance indicators to other department in order to full fill the communication or task objectives (Laudon and Laudon, 2016). Line manager well explained role player that helps other employees to understand and full fill long term performance goals. This will help to maintained the performance of individual. 1
Verify whether GSE line managers are facilitating performance appraisal meetings. GSElinemanagerinformedorconductaperformanceappraisalmeetingswith employees as per the mentioned in PM policy procedures. Besides that, they can also improve this process by taking review from employees about the KPIs and feedbacks. GSE line managers are providing ongoing feedback and acknowledgement This required to be improve in line manager in terms of providing the ongoing feedback and acknowledgement of positive and under performance to their workers which might be creating the conflict and dissatisfaction among employees and workers. This issue rise the ineffective planning of time which delay the further work within the organization. Effectiveness of the GSE rewards and recognition scheme Reward and recognition policy of GSE is the significant policy which improves the employee morale and interest towards the company goals and aims. In which GSE left out those employees who is underperformed. Due to which those employees get reduced their employee morale and interest of doing the work. This is the reason why GSE facing the conflicts among employees. The effectiveness of the performance management policies and procedures. Performance management policy of GSE is significant for employee productivity. That helps to maintained the high work standard around the working culture. The procedure of PM reflects the way through company measure its performance system by taking the different tools and techniques (Noe and et.al., 2017). Such as 360 appraisal evaluation, get feedback from peers and managers, supervisors etc. Action Plan Sources of dataResources needed Roles and responsibilities Communication requirements Time lines Ranking method review method Thisrequired enough information of an individual as per theirproductivity work performance. Managerand supervisoristhe personwho responsibleto reviewthe performance managementof ByEmails, Meetings,by feedback forms. 2 months 2
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GSE employees. Critical Incident techniques Inthis performance review techniques manager prepares thelistsof statements of very effectiveand ineffective behaviourofan employees. Departmental manager, supervisor. Bycolleagues, mentors, supervisors, peers. 3 months As per the above action plan it has been described that which are the techniques is helpful to access the identification to analyse the current performance of the GSE and its system. However, This system is helpful to measure the long lasting opportunity and task. PART 2 Review the PM system On the basis of evaluation of performance management plan GSE needs to work upon the two areas within the company which must be a concern part of the company first is time managementandsecondoneisconflictresolution.Overall,themainobjectiveofthe performance management is to enhance the communication between supervisors and employees regarding employees performance and to link employee performance to accomplishment of GSE objectives. Strength and weaknesses of the PM system PM helps to explore the new areas of improvement and measure the actual performance of an individual (Van Dooren, Bouckaert and Halligan, 2015). Contrary, limitation of PM system is Bias with some employees, insufficient evidence sometimes make the wrong decisions. Objectives of the recommendation/improvement The main objective or aim of the two development areas is to reduce the conflicts and issues between employees and maintained the productive working environment. Besides, time 3
management aim is to minimize the working cost and accomplish the task in less duration of time. Required actions to achieve the objectives Time management :To accomplish work on time for that, break the task on smaller parts, make strategy to perform work, give time to specific areas. Conflict Resolution :Create positive environment, create informal groups, organise feedback session etc. Resources needed Raw material, Human resources management, Financial Resources etc. Roles and responsibilities The role of manager is to communicate the overall information and goals of the system. Employees role is to accomplish the assigned task within the limited time period. CONCLUSION As per the above report, it has been concluded that Human resource management system is the significant area of the company. Present report explained about the HR management and performance policies which is essential for further development. 4
REFERENCES Books & Journals Buckingham,M.andGoodall,A.,2015.Reinventingperformancemanagement.Harvard Business Review.93(4). pp.40-50. Laudon, K. C. and Laudon, J. P., 2016.Management information system. Pearson Education India. Noe, R. A. and et.al., 2017.Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education. Van Dooren, W., Bouckaert, G. and Halligan, J., 2015.Performance management in the public sector. Routledge. 5
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