Human resource management (Essay on “Key challenges in attracting and retaining a workforce in construction sector”) Introduction The primary purpose of this paper is to outline the HRM challenges in the construction sector. The construction sector plays an empirical role in each and every country to grow and expand itseconomy. There are three sectors included in construction such as buildings, infrastructure and industrial. It is noted that HRM is an important part of the construction sector because its helps in recruiting and hiring the potential and skilled workers. The paper explains the how the construction sector faces ample of hiring and retaining issues at the workplace. HRM makes unique and effective policies, strategies and plans to overcome the attracting and retaining issues related to the workers within the organization. The scope of this paper is wider in order to outline the issues and key challenges that are encounteredbytheHRMinconstructionsector.Recruitment,selection,training,career development and performance measurement issues are mainly faced by the HRM have been explained in the task. The industry cannot attain success and growth without analyzing and identifying these issues and challenges within the organization. Furthermore, the paper explains that how HRM and leaders reduce and prevent these issues by making innovative and unique strategies and policies. On the other hand, the paper also explains the functions of human resource management at the workplace. HRM is considered the backbone of each and every industry.Asthesameway,constructionindustryalsousessustainablehumanresource management to handle the various issues and key challenges related to employees. More detail of the task has been detailed below. Key challenges in attracting and retaining a workforce It has been studied by Zavadskas, Turskis, Tamosaitiene & Marina (2008) that attracting and retaining are significant functions for the construction sector to provide unique and effective services to the patients. Workforce recruitment and retention in the construction sector is at a crisis level. There are ample of challenges faced by the construction sector while attracting the workforce. Lack of career advancement and development opportunities is one of the significant issues in attracting and retaining a workforce in the construction sector The industry is unable to 2
Human resource management attract talented and skilled workforce due to lack of career advancement and opportunities. The industry is failed to provide growth and development opportunities to the candidates in the marketplace due to lack of effective resources (Zavadskas, Turskis, Tamosaitiene & Marina, 2008). There is high and immense competition exists in the global market for talent. At the same, some recruiters believe that their main key issue in attracting quality talent is the lack of qualified and skilled workers. It shall be noted byWallace, Lings, Cameron & Sheldon (2014) that HRM is highly managing a professional shortage when it comes to specialized profession such as health care or real estate. Underprepared candidates are another key challenge that is entertained by the HRM while attracting and retaining the candidates. This is one of the biggest challenges for the construction sector to attract potential candidates at the workplace. It has become a primary issue for employers who feel they have done their work to see a candidate underperform in the final stage (Aguinis, Joo, & Gottfredson, 2013). Too many vacancies is also one of the effective and fundamental key issues that faced by the human resource management. In today’s era, various industries are providing opportunities to the workers therefore, the healthcare industry is failed to attract talented and experienced workers for performing task and duties effectively and successfully (Cahill & Sedrak, 2012). On the other hand, one of the significant key challenges in healthcare industry that faced by HRM is high recruitment cost. HRM is failed to attract and appoint candidates in the marketplace due to high recruitment cost. It also affects the dynamic image and goodwill of the industry adversely. Contract staffing is considered the biggest business and it has seen incredible growth in 2014 with expectations and requirements of further growth in the upcoming year. Some recruiters are not able to attract and recruit candidate successfully due to lack of knowledge and experience (Oladapo, 2014).All these issues also affect the recruitment and selection process within the organization. Due to lack of understanding and knowledge, the recruiters are not able to maintain reciprocal relationship with applicants while recruiting and attracting the workers. It may affect the targets and progress of the organization adversely (Deery & Jago, 2015). The firm needs to focus and identify these key challenges to overcome the competitors and to attract the capable employees within the organization. Besides this, there are plenty of retention issues that 3
Human resource management encountered and entertained by healthcare industry that may also influence the sustainability of the firm. Besides the attracting issues, some of the retention issues are also being faced by HRM in construction sector when initiating the business activities at international level. Compensation package is one the primary issues that affects the employee retention. The workers seek reasonable pay and wages for their work. As a result, the first step a construction sector may take to attract and retain the employees is to improve and boost its compensation and reward packages which typically include employee leave, salaries, insurance and retirement program. But due to lack of money and resources, the industry could not provide compensation packages to the employees. As a result, it increases employee retention issues at the workplace (Thite, 2011). One of the foremost issues that ongoing in construction sector is organizational and managerial change. The managerial changes are done by the industry at all level of the management. In the absence of training and development coaching and learning, the employees are failed to adopt these managerial changes at the workplace. As a result, there start to leave the organization continuously that may hamper the image of the industry in the global market (Stahl, Björkman & Morris, 2012). Apart from this, the employees who feel unappreciated and dissatisfied seek acknowledgement elsewhere. Due to lack of resources, the construction sector is failed to provide recognition and rewards to the candidates within the organization (Albrech, 2011). Training and development issue is very critical issues in retaining of the employees at the workplace. Sometimes, the industry is failed to conduct training and development sessions, seminarsandprogramswithintheorganization.Thus,itaffectsthesustainabilityand productivity of the industry adversely (Jackson, Renwick, Jabbour & Muller-Camen, 2011). It is stated byBriscoe, Tarique & Schuler (2012)that culture issues also affect the employee retention in the workplace. If the industry is botched to maintain favorable working environment and culture in the workplace then it increases employee retention issues and challenges (Brewster, Mayrhofer & Farndale, 2012). 4
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Human resource management Along with these issues, monetary dissatisfaction is significant key challenge for an employee look for a change. Besides this, some employees have tendency to get bored in a short span of time and they look for a change. Therefore, management at construction sector finds it difficult to convince these workers in such areas. Unrealistic and idealistic expectations, wants and requirements also lead to the workers looking for a change. It has been revealed byBrewster, Mayrhofer & Farndale (2012)that employers and top management in construction sector could not retain the employees due to lack of mutual trust and faith. It also affects the long term mission and vision of the construction sector. Due to lack of leadership, the leaders are unable to maintain strong and favorable relationship with the workers. As a result, they feel demotivated and dissatisfied while working in the health care sector (Brewster, Mayrhofer & Farndale, 2012). Apart from this, diversity issues also are faced by the top management and leaders while hiring and retaining the employees. Recommendations It has been stated that construction sector faces plenty of attracting and retaining issues at the workplace. There are plenty of ways through which the construction sector can overcome and reduce the attracting and retaining issues of the workforce. It shall be noted byWallace, Lings, Cameron & Sheldon (2014), the construction sector should provide positive and favorable working environment and culture at the workplace. Their favorable working environment and strong culture keep their turnover rate far below the national average. The positive and strong culture helps the workers to increase and enhance their efficiency and effectiveness towards the achievement of long term goals and objectives. It is seen that most of the employees prefer switching jobs just because of key issue related to work-life balance. The HRM should reduce and determine the key issues and challenges that are being faced by the employees to maintain work life balance of the workers. It shall be analysed by Aguinis, Joo & Gottfredson (2013) that money and benefits may attract and retain people to the front door. Therefore, the HRM should provide rewards and reorganization to the workforce. The employees have basic needs and requirements to feel appreciated and proud of their work. Incentives and recognition programs and sessions help fulfill that needs and requirements at the workplace. An effective and successful recognition and reward program does not have to be complicated or costly to be effective (Festing & Schäfer, 5
Human resource management 2014). The construction sector should develop and improve the skills and potential of the workers to motivate and encourage the workers for performing tasks and duties effectively and efficiently.Careeradvancementopportunitiesshallbeprovidedtotheemployeesinthe workplace to make happy them in the organization. AccordingtotheliteraturegivenbySivertzen,Nilsen &Olafsen(2013), regular evaluation and never ending improvements is the last step of the pride system. The main purpose of the evaluation is to analyze progress and identify what satisfies and de-satisfies the industry’s workforce. Employee contentment survey and research shall be conducted by HRM at least once a year. The human resources management in construction sector must improve and enhance the hiring process to generate a better and favorable match between the employee’s talents and job requirements. The top management should provide flexible work arrangements for working older employees and parents. HRM should design an effective and unique employee orientation program to handle and reduce the employee retention issues at the workplace (Schuler, Jackson & Tarique, 2011). The workers must be fully aware of their job duties and responsibilities to accomplish the long term mission and vision within the organization. If an employee feels confused about his roles and responsibilities in the construction industry then HRM should provide regular guidance and assistance to the workforce. It has been revealed by Sivertzen, Nilsen & Olafsen (2013), human resource management should provide attractive and unique perks and other benefits to the workers to make a dynamic working environment and culture at the workplace. It will also help to overcome and eliminate the employee retention issues. Furthermore, it will help in attracting maximum number of candidates within the organization. It is analyzed by Guest (2011) that involving and connecting multiple employees in the hiring process is beneficial. Everyone in the construction industry plays a vital role in the success and growth. The top management should provide incentives, bonus and awards to the talented and potential candidates to reduce the absenteeism within the organization. Never hesitate to give credit to those workers who deserve it. Effective and unique recruitment and selection methods and techniques must be used by the human resource management to attract talented and capable candidates in the workplace. It has been noted that leaders should maintain strong relationship with coworkers to eliminate the retention issues. When workers can respect and trust the 6
Human resource management leadership team, they feel safe and secure in the workplace. Leaders, who are frankly, can collaborate and communicate well, give honest reports and data and listen to the workers are key to employee retention and job satisfaction. There should be training and learning to learn a new job skills and talents to help further worker’seducation.ThetopmanagementandHRMshouldcreateaopenandpositive communication between management and employees. Hold continuous meetings and programs in which employees can give their ideas and ask questions. Have an open and effective policy and strategy that inspire workers to speak frankly with their leaders without any hesitation and fear of consequence (Adu-Darkoh, 2014). Effective and unique policies and strategies shall be made by HRM in construction sector in order to attract ample of candidates. It has been analyzed that great workers create great leadership. Workers are most satisfied and happy when managers and top management support workers, encourage creativity and results and empower decision making process of the workers. The great and unique leaders should supervise and analyze the activities and operations of employees. It will help to reduce and eliminate attracting and retaining issues and key challenges of the workers. Each and every business is unique and effective therefore, all the industries should provide job satisfaction and morale to the workers (Jackson, Schuler & Werner, 2009). It has been noted that top management and leaders should conduct training sessions to reduce and handle the resistance to change issues within the organization. This training conducts in such a way that it teaches and tells the employees the advantages of the managerial changes at the workplace (Ahmed & Briggs, 2012).Top management and leaders should explain and clear the long term mission and vision with employees to determine the progress and success of the industry. Feedback and reviews shall be collected by the team leaders and managers to analyze and measure the performance and productivity of the workers. Performance management system must be implemented by the industry to attract and retain the subordinates at the workplace. The leaders should build a strong relationship with co- workers to resolve the issues and problems of the workers. Furthermore, it helps in eliminating the recruitment and retention issues that are being faced by the top management when initiating the business activities and operations at international level. The leaders should work together 7
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Human resource management with employees in order to accomplish the common goals and objectives. The employees should participate in the decision making process to carry the business activities successfully. Along with this, it also helps in retaining the workers in the workplace. In this way, construction sector can reduce the attracting and retaining issues related to the workers (Alzahrani & Emsley, 2013). HRM should also provide training to prevent and reduce the cross cultural issues at the workplace. Conclusion From the above mentioned analysis, it has been concluded that employee is one of the significant assets for each and every industry. No industry can grow and survive its business activities and operations without recruiting the effective and unique workforce. The above mentioned analysis shows that HRM takes effective decisions for recruiting and selecting the team for largest projects. Here is the discussion about the key challenges that are faced by the top management and HRM while hiring and retaining the employees at the workplace. Various challenges are faced by the HRM due to poor and ineffective workforce. It has been analyzed that various roles and functions are performed by HRM in construction sector to grow and flourish the business in the international market. One of the significant functions of human resource management is employees hiring and retaining. The construction industry initiates unique and dynamic policies and strategies to complete the various types of projects. HRM plays a significant role to reduce and manage the hiring, attracting and retaining issues in the workplace. Good and strong communication is maintained by the HRM with employees to reduce stress, anxiety and confusion within the organization.Theymotivateandencouragetheemployeesforperformingrolesand responsibilities in a hassle free manner. Motivating employees with unique and effective skills determine and analyze the long term growth and progress of the firm. At the end, some suggestions have been given to prevent the recruitment and retention issues in the workplace. 8
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Human resource management Zavadskas, E. K., Turskis, Z., Tamosaitiene, J., & Marina, V. (2008). Selection of construction projectmanagersbyapplyingCOPRAS-Gmethod.ComputerModellingandNew Technologies,12(3), 22-28. 11