Importance of Employee Relations in HRM Decision Making

This article discusses the importance of employee relations in influencing HRM decision making. It highlights the benefits of maintaining positive employee relations, such as increased motivation and productivity, and the elimination of conflicts and grievances. It also examines the components of personnel legislation and their impact on HRM decision making.

Human Resource
Management

Table of Contents
INTRODUCTION................................................................................................................................3
TASK 1.................................................................................................................................................3
P1 Explain the purpose and function of HRM, applicable to work force planning and resourcing
an business organisation..................................................................................................................3
P2 Describe the strength and weaknesses of various approaches to recruitment and selection......5
TASK 2.................................................................................................................................................6
P3 Explain benefits of HRM practices in organisation in relation to both employer & employee. 6
P4 Discuss the effectiveness of various HRM practices to increase enterprise profit &
productivity .....................................................................................................................................7
TASK 3.................................................................................................................................................8
P5 Analyse the importance of employee relation in respect of influencing HRM decision-making.
.........................................................................................................................................................8
P6 Examine the components of personnel legislation & its impact on HRM decision making......9
TASK 4...............................................................................................................................................10
P7 Evaluate the application of HRM practices in work related context .......................................10
CONCLUSION..................................................................................................................................12
REFERENCES...................................................................................................................................13
Books & Journal:...........................................................................................................................13

INTRODUCTION
The human resource management plays an important role for the success and growth of
business organisation. In addition to this, it is the tactical approach which is adopted for the suitable
management of person in order to achieve competitive advantage over rival firm at workplace. The
main purpose is to recruit and select the talented as well as competent employees in order to
increase the performance level within company. Apart from this, the manager provide good working
environment in order to retain them for a long period of time. This report is carried upon the
company named as TESCO. In context of TESCO, it is the popular chain of supermarket which is
located in UK. The manager focuses on providing positive atmosphere to its employees in order to
satisfy them. It motivate subordinate to increase their performance for achieving competitive
benefits at marketplace.
TASK 1
P1 Explain the purpose and function of HRM, applicable to work force planning and resourcing an
business organisation.
Human resource management is a tactical method to administer person as well as work
culture. It signifies recruiting, influencing, managing the people in the business organisation.

Therefore, it is necessary to manage human resource in an effective manner in order to achieve goal
and objective of business organisation. In reference of TESCO, the function and purpose of HRM
which is necessary for workforce planning that is going to be mentioned below:
Functions of HRM
Managerial Function: The managerial functions include planning, organising, directing as
well as controlling the task and activities of business organisation in an effective manner. It is
necessary to plan, organise the work structure, directing the employees as well as controlling the
functions and activities which is performed in an organisation. In context of TESCO, the manager
emphasised on comparing the desired plan with actual plan and find the deviation, if any. In
addition to this, they motivate employees in order to accomplish the vision and mission of the
company in an appropriate manner. (Azeem, 2016).
Operative Function: Herein, the main purpose of manager is to recruit and select talented
candidate according to the requirement of job (Haque,2019). Therefore, it is necessary to analyse
the skill, knowledge as well as qualification which is necessary to execute the job in an effective
manner. In reference of TESCO, the HR professional focuses on recruiting and selecting the best
one from available candidates. Apart from this, they conduct training session in order to increase
their performance level in order to achieve the goal and objective of business organisation in an
effective manner. And also the manager offer rewards and incentives to its employees based on their
good performance at workplace (Bhardwaj, 2020).
Advisory Function: Human resource management is proficient in handling human resource
so that they provide suggestions on matter allied to human resource of the business organisation. In
discourse to TESCO, the human resource management give their opinion to high authority in order
to formulate the policies, programs as well as procedures. It helps in increasing the success and
growth of the company in future period of time. Also, they perform the functions of HRM in such a
manner which is used in workforce planning as well as resources of the business organisation.
Purpose of HRM
 The main purpose of HRM is to recruit and select the talented employees in order to boost
productivity as well as profitability of the company.
 The main aim of HRM is to maintain positive relation with the employees in order to
increase their performance level at workplace.
 HR manager conduct effective training and development session for increasing their skill,

knowledge and talent in order to coordinate the task and function of business organisation
in suitable manner (Rozario, 2019).
 Furthermore, the HR professional focuses on achieving the goal and objective of the
company. They provide rewards and incentive to its employees based on their good
performance.
 Moreover, the goal is to coordinate the task and work of team member in order to increase
their performance level within business organisation.
P2 Describe the strength and weaknesses of various approaches to recruitment and selection.
Recruitment and selection is considered as a process of analysing the requirement of job,
express the need of the job position, advertising as well as selecting the most suitable person for
job. Recruitment is the positive approach in which the manager recruit the talented, capable and
competent employees in order to fill the job position available within business organisation. In
addition to this, recruitment is economical as well as consuming the less time in recruiting talented
and capable employees in the company. Apart from this, Selection is the process of choosing the
most suitable one from the available candidate. In assistance of this, they select the right candidate
on right time in order to fill the available job position within business organisation. In context of
TESCO, the manager focuses on recruiting and selecting the best one from the available candidate.
The strength and weaknesses of recruitment as well as selection in relation to TESCO which is
going to be mentioned below:
Strength & Weakness of Recruitment
Strength
 The main benefit of recruitment is to offer opportunities to the individual person to perform
the job in an effective manner. In context of TESCO, the HR manager recruit the talented
candidate that helps in achieving the vision and mission of the business organisation.
 The manager of TESCO is to recruit the skilled and talented candidate for fill the vacant
position available within organisation. And also, the recruitment process reduce the cost of
induction at workplace (Brunt, 2020).
Weakness
 The manager of TESCO hire talented candidate and remaining are dissatisfied due to not
selected in the interview.
 Due to the person comes from different culture, it is difficult for them to coordinate the
task in better way.

Strength and weakness of Selection
Strength
 The main benefit of selection is to give an opportunity to individual person for career
progression and development.
 The selected candidate motivate towards increasing their performance level within
business organisation (Hee, 2018).
Weakness
 The candidate who is not selected in interview thus it decreases the motivation as well as
satisfaction level towards their career progression and development.
 The selection process is time consuming as well as expensive.
TASK 2
P3 Explain benefits of HRM practices in organisation in relation to both employer & employee
In firm, role of HR manager is vital because they are responsible for managing and
maintaining workforce, employees and management within the firm. Without them, functions and
operations cannot be carried out in proper manner. HR manager of company also make ensures that
all the resources are used in proper manner. In context to TESCO, HRM is important and with
management of entity properly follows guidelines, policies and procedures under consideration of
HRM. Practices are necessary because they help in motivation and developing so that goals and
objectives are achieves in appropriate manner.
Benefits to employee:
Motivation- When HRM practices are involved in the firm and it gives benefits to personnel
at broader level. It assists in increasing subordinates motivation which results in improving their
performance level. In relation with TESCO, staff members of entity put more efforts to achieve
their target within in a period of time.
Performance- Another benefit to employee is that due to such practices they are able to
analyse and evaluate their progress as well as performance level in effective manner. In relevance
with TESCO, manager and leaders of firm track and monitor the employee’s growth and also helps
them to improve their weaker spot (Navarro, 2019).
Benefits to employer:
Decision making- Employers are those who hire the employee for work and offer salary or

say wages for their contribution in the organisation. Involvement of these HRM practices helps
them in making effective decision making in firm. In relation with selected entity, employer with
involve everyone in the enterprise so that decision are made in appropriate manner.
Resolve conflicts- When these practices take place in the entities, employer resolve
conflicts in proper manner with other colleagues or subordinates so that business runs smoothly and
without hurdles/ obstacles. In context to TESCO, problems and issues arises because of different
ideas, perception etc. and HRM practices assist them building positive relationship with each other.
For example- employers were accused by workers long time ago for discrimination and ageing and
to solve this problem they increases the wages rates and salaries (Cook, 2016).
P4 Discuss the effectiveness of various HRM practices to increase enterprise profit & productivity
Every organisation performs different functions and those are heterogeneous from each
other. With help of human resource management practices, entity is able to track and monitor the
growth and development of business. In relation with TESCO, to increase productivity, profit and
sales revenue of firm, managers as well as leaders adopt these practices effectively. Effectiveness of
HRM practices assist in improving the firm productivity at wider and broader level. Such
effectiveness includes training and development, 360 degree appraisal etc. It depends upon the
enterprise to focus and involve suitable option for enhancing productivity as well as profit. In
relevance with TESCO, they mostly focus on training & development in appropriate manner so that
business continuity remains for longer period of time.
Training and development- It is refers to process and activities through which personnel
skills as well as knowledge is increased to complete the task within a given period of time. TESCO
use this T& D method so that subordinates in entity become well aware about their responsibility
and they are able to deal with situations/ challenges in effective manner. This also results in
generating profit and increasing productivity of the corporation by using efficient manpower.
Comparison between training and development
BASIS
Time period
Focus
Training
It is carried out for short term
process.
Development
Time period - This is on- going
process and is carried out for
long term
In this, main consideration is

In this, main focus is on present
situation or say scenario.
on future as well as present
events.
Motivation
Numbers of person
Learner is motivated through
trainer or teacher.
In training more than one
individual is involved
(Stankevičiūtė, 2018).
Motivation in development
comes from by inner will; by
self.
In development, only learner or
individual take place.
Appraisal system- Further comes the appraisal system in which roles employee retention
increases and which results in enhanced profit as well as productivity. It most effective HRM
practices of increasing which adopted by firm to grow and develop in this competitive era. In
relevance with TESCO, they use this appraisal system in effective way so that personnel get
motivated and high morale take place which leads to high productivity of the entity (Nielsen, 2017).
TASK 3
P5 Analyse the importance of employee relation in respect of influencing HRM decision-making.
The employees relation plays a significant role for success and growth of company. It is
necessary to have a friendly relationship among the employees working within business
organisation. In addition to this, if there is necessary to have positive relationship among the
employees in order to increase their performance level at workplace. It reduces the conflicts and
grievance which occur within business organisation. Apart from this, it helps in taking an
appropriate decision which will be advantageous for success of the company. In reference of
TESCO, the manager focuses on maintain the good relationship among the employees in order to
achieve goal and objective in short span of time. The HR manager take effective decision for
boosting productivity as well as profitability level. The importance of employee relation in respect
of influencing HRM decision making which is going to be mentioned below:
Reduces the problem of absenteeism: If there is a healthy relation among the employees
working within business organisation then they feel motivated towards their work as well as give
their best. In relation of TESCO, the HR Manager emphasised on building healthy relationship
between employees thus it helps taking effective decision which will be advantageous for the
company (Drahokoupil, 2016).

Increase motivation level of employees: The good working relationship among the
employees motivates them towards achieving goal and objective of business organisation. In
context of TESCO, the HR manager focuses on influencing the employees in order to increase their
performance level at workplace.
Eliminate conflict and grievances: If there is a healthy relationship among the
subordinates that helps in reducing issues and grievance which occur within business organisation.
In discourse to TESCO, the manager focuses on resolving the issues and grievance among the
employees It helps in maintaining good relationship between the subordinates working in the
company (Najeeb, 2019).
P6 Examine the components of personnel legislation & its impact on HRM decision making
Employee relation is priority of every enterprise because they are source through which
profit is generated. It refers to developing and managing positive relationship amongst the
subordinates.
Advantages:
Increased productivity- In firm, culture and environment are crucial because to employees
work environment is much important than salary or wages. So, subordinates who with good
relationship with managers, leaders or colleagues work more efficiently t and as well as put more
efforts towards their assigned tasks. In relation with TESCO, entities profit and productivity is
rising at rapid level due to positive employee relations.
Motivation- To achieve the mission and vision of organisation, it is crucial that motivation
revolves around the subordinates. TESCO, motivate their staff members by verbal appraisal and
assigning them challenging tasks.
Disadvantages:
Improper Communication- It is often happens that clear guidelines and proper
communication is not conducted and which results in conflicts as well as errors. In relation with
TESCO, during peak time of business such issues affect the business and its productivity.
Legislations are defined as laws which are governed by government in order to protect the
citizens of society. In firm, it is essential that every activity in business is done under consideration
of laws and legislations. In context to TESCO, they perform their all the functions and operation by
properly following government rules as well as regulations and this also leads to increase in
goodwill of the entity (Barbieri, 2016).
Elements of employee legislation-

Employment right Act- This act was established in 1996 and it depicts all the rights that an
employee can use whenever any unfair decision is made by employer. In relevance with TESCO,
HR manager of the entity treated everyone as equal in firm which increases relation between both
the parties.
Disability Discrimination Act- According to this act it states that people with disabilities
should get benefits so that they are able to perform their roles and responsibilities in appropriate
manner.
Equality Relation Act- This act states that discrimination is prohibited and everyone is to
be treated equally and fairly. Through this, coordination and cooperation is developed amongst the
people and society (Azeem, 2016).
Impact on HRM decision making-
When laws and legislations are involved in corporation, they affect the structure if
management at deeper level. In business, it is necessary that governmental activities are involved so
that everyone in entity remains in discipline and work accordingly. So, legislation affects the HRM
decision making because employee and management activities are linked to HR policies and
procedures. The first impact is on decisions about the workplace and security of personnel in which
HR employer need to be careful while providing the amenities otherwise actions can be taken
against them. Further second decision is regarding the discrimination and ageing done to employees
so HR manager of the firm regulate as well as formulate policies and procedures so that everyone is
considered as equal asset. Thus, it is considered that HRM decision making is affected by
legislation in both positive and negative way.
TASK 4
P7 Evaluate the application of HRM practices in work related context
HRM practices play important role in enhancing the growth of business. In these practices
most used one are recruitment and selection in work related context of TESCO.
Rationale
The main reason behind adopting HRM practices is to acquire and hire the efficient
resources for vacant post in the firm. This also results in providing entity with suitable manpower
for the functions and operations tasks (Haque,2019).
Recruitment and selection- Enterprise choses recruitment and selection so that objectives
of management are achieved in appropriate manner. So, TESCO use this recruitment practice by
using external as well as internal source so that suitable applicants are being chosen for selection

process. Further, selection is done via recruitment in which candidate is selected next step.
Impact of technology on selection and recruitment-
Mobile recruitment- Technology has widened the scope of exploring opportunities and
firm are using this in effective manner. In mobile recruiting, entities with help of user friendly
application are able to recruit the huge numbers of applicants without wasting time. In relation with
TESCO, they use this mobile recruitment during their peak time period because requirement of
salesman and staff members increases due to increase in demand and supply of goods as well as
services. Process of selection is also done through the smart devices and applications (Bhardwaj,
2020).
Social Media- Further comes the recruitment via social media such as ATS (Application
Tracking System) which helps employer in recruiting and tracking right candidate for the right job.
In social medias, interview is done through video conference, telephonic interview etc. In context to
TESCO, due to current situation of lockdown, using of this method is enhancing.
Describe an interview and preparation best practice
Research and awareness- When interview is conducted it is advisable that person before
appearing to the interview must be do proper research about company, products and services so that
applicant is able to answer the questions in proper manner.
Be Active- When appearing for interview, applicant should be active and look fresh such as
ironed clothes, proper body posture etc. Because they are also considered by an interviewer.
JOB SPECIFICATIONS: It is considered as crucial instrument which is used by firm to
collect work related materials or credentials. In relation with with Tesco, this is utilized by HR
administrator so as to comprehend what precisely they need and what they should be conveyed
(Taylor and Emir, 2015).
Job Specification
Organisation: Tesco
Job Designation: Digital marketing Manager
Job purpose: Main aim is to deliver and promote websites for achieving higher incoming links
and attract customers and visitors for company.
Roles and responsibilities:
 Should be able to make successful coordination among representatives as well as firm.
 Should have clear information about showcasing instruments and procedures.
 Able to utilize ideal use of assets.

Required skills and experiences:
 Mba with digital marketing cerificate from known college or University.
 Masters in marketing subject.
 Should have flawless introduction and relational abilities.
JOB OFFER LETTER: It included such a large number of fundamental subtleties of job
and firm in which a competitor thinks about when they tolerating an extended employment
opportunity. Besides this it incorporates timing and pay move, jobs and duties and best employment
profile. A portion of the basic perspectives are referenced underneath:
Offer Letter
Organisation Name Tesco
Job position Digital Marketing Manager
Location London, UK
Reporting person Vice President
Roles & Responsibilities  Creator of promoting techniques, arrangements
and exploration according to drift investigation.
 Recognize entire interest of shoppers alongside
ought to have legitimate abilities of dynamic for
acquisition of better administrations and items.
 Should have capacity to oversee whole
colleagues.
Working Duration 9.30 am to 5:00 pm
Accommodations for employees Sound condition of work with positive culture that
expansion their working execution in firm so
representatives can accomplish its focused on objectives.
CV:
Curriculum Vitae
Name: Mr. ABC
Contact Number: 1234567
Email Id: [e-mail]
Address: Old Gloucester Street, England, UK

Position: Marketing Manger
Excellent interpersonal and leadership skills will help in developing and maintaining
strong relations while encouraging teams to carry out the project successfully.
Educational Qualification:
 Graduation: Bachelors in Commerce from University of Oxford, United Kingdom
in 2012.
 Post-Graduation: Masters in Business Administration (Marketing) in University
of Oxford, United Kingdom 2015.
Professional Experience:
 Company Name: NEXT plc
Duration: 5years (2017-2020)
Position: Marketing Manager
 Company Name: H&M
Duration: 3 years (2015-2018)
Position: Marketing Manager
Key skills:
 Good communication skills
 Leadership skill
Evaluation of the process:
 Training and development: Training and development is mandatory within the firm which
helps in increasing the skills and ability to perform the job as well as identifying the needs
and requirements. It is necessary to conduct training and development program within the
firm to achieve goals and objectives. In relation to Tesco, it is necessary to follow training
and development process for the new recruits enable them about the processes and work on
their respective job.
 Compensation and performance appraisal: composition performance appraisal is
also important part of the organisation. In relation to Tesco, HR executive perform different kind of
process within the firm where the current workforce has to be paid according to the needs and
requirement. Performance appraisal is important for the firm it inspired different individual to
represent on different positions and retain them for longer period of time.

CONCLUSION
From the above mentioned topics, it has been analysed that human resource management
plays an important role for the success and growth of business organisation. There are different
functions and purpose of HRM which helps in boosting the growth and development of company. In
addition to this, the recruitment and selection helps in recruiting, selecting, providing training and
retaining them to accomplish the goal and objective of business organisation. Apart from this, the
manager focuses on maintaining the good relationship among the subordinate which will be
beneficial for the growth and development of company. And also, they adopted the HRM practices
in order to boost productivity as well as profitability level at workplace.

REFERENCES
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Brunt, 2020. Undergraduate Nonprofit Education: Between Institutionalization and
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Navarro, 2019.Strategic Human Resource Management Practices: An Exploratory
Analysis(Doctoral dissertation, California State University, Northridge).
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Stankevičiūtė, 2018. Raising the curtain in people management by exploring how sustainable HRM
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Pahos, 2020. HRM and Employee Performance for an Ageing Workforce: A Qualitative
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