Human Resource Strategic Plan for Café

This assignment details the development of a Human Resource strategic plan for a thriving café in Sydney. It covers key areas like selection, training, performance management, employee productivity, and retention. The plan includes KPI metrics, a financial analysis, and a monitoring and evaluation strategy to ensure successful implementation and achievement of organizational goals.

Running head: HUMAN RESOURCE STRATEGIC PLAN
Human resource strategic plan
Name of the student
Name of the university
Author Note:

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HUMAN RESOURCE STRATEGIC PLAN
Table of Contents
Introduction, overview and description...........................................................................................3
Company’s mission statement.........................................................................................................3
A definitive aim of the HR Strategic Plan.......................................................................................3
Stakeholders involved in the planning process................................................................................3
Brief overview of the current Human resource functions and polices used....................................4
Legal issues applicable for your HR strategic plan.........................................................................4
Strategic operational details including new systems, processes, procedures and policies for
human resources..............................................................................................................................4
Human resources/labor requirements and how to source people for the business..........................5
Performance development plans......................................................................................................5
KPIs for HR.....................................................................................................................................5
KPI Table for Human Resource......................................................................................................6
Financial requirements for implementing the HR strategic plan.....................................................7
Monitoring and evaluation of the HR plan......................................................................................7
Reference:........................................................................................................................................8

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HUMAN RESOURCE STRATEGIC PLAN
Introduction, overview and description
The name of the café is XYZ and it is situated in South Sydney. The location of the café
is Market Square Plaza, the length of the café is 1500 s/ft. the shop is one of the promising, and
popular out let of cafeteria that provides many creative products based on the demand of the
customers. The most significant feature of the cafe is its background music and the café offers a
jazz performance in every Saturday nights. Sydney’s finest gourmet beans have been offered by
this café (Van Valen et al. 2016).
Company’s mission statement
The main mission of the café is to provide a wide variety of coffee products to its
customer and to provide coffee connoisseurs with a number of varieties. The cafe provides finest
coffee beans to the customers and it is providing best services to the customers since 1948.
A definitive aim of the HR Strategic Plan
Strategic plan are the fluid process and it helps the company to create focus on the
process of the company and to certain extent, it regulate the marketing process of the café. There
three tests that defined a good strategic planning. The marketing position of the café should be
analyzed. The mission or goal of the café should be decided. It is also important to provide the
vision of the café and it is the duty of the café to make contemporary strategy regarding the same
to achieve the goal.
Stakeholders involved in the planning process
There are two types of stakeholders present in the café. The first one are the internal
stakeholders and the second one is the external stakeholders. Internal stakeholders include
owners of the café, other partners (if any), floor managers and other officials of the café.
External stakeholders are the customers, suppliers, neighboring shops and even the insurance
broker.

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HUMAN RESOURCE STRATEGIC PLAN
Brief overview of the current Human resource functions and polices used
Human resource management concentrates on the employee performance and provides
certain guideline regarding the employee recruitment and training process. It also increases the
business value by making a developed strategic plan. Depending on the integral role of the HR,
the café has developed certain provisions regarding the policies of the same. Human Resource
are responsible for the management of the café and therefore it is required to train them
systematically.
Legal issues applicable for your HR strategic plan
All the policies of the HR department are intended to influence the attitudes of the
employees. The HR department also governs the payroll administration. During the continuation
of business, certain legal issues can be cropped up and that has to be solved with highest priority.
All the duties of the café should be followed up and the relevant provisions should be abide by
the café and if there is any violation occurs, the café can face legal obligations regarding the
same.
Strategic operational details including new systems, processes, procedures and policies for
human resources
The café has been changed the stocks of it fluidly and has been installed all the modern
machines and technologies to support the demand of the customer at a large basis. Certain
policies are also taken by the café on behalf of the same (Chang 2017).
Human resources/labor requirements and how to source people for the business
The recruitment process of the café is attractive and the success of the café is very much
depended on its employees. The café is one of the best café in the provinces of Sydney and it

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HUMAN RESOURCE STRATEGIC PLAN
provides a great opportunity to the employees relating to the payroll, bonus, holidays,
employment establishment plan etc.
Performance development plans
It is necessary for the café to develop the standard of performance to retain the position of
the café in the market. The café has provided the best beans to the customers. The friendly
ambiance of the café adds an extra feather to its crown. The slow musical atmosphere within the
shop brings a different feeling to the customer and the company is developing the performance
criteria in respect of present customer demand.
KPIs for HR
Staff Accepting organizational values Y/N
Reconciliation of the organizational business
strategy
Y/N
Maintaining daily Attendance Tracker Y/N
Need of further development Y/N
Performance and career management Plan Y/N
Ensuring profit per employee Y/N
KPI Table for Human Resource
Sl No. Key Areas KPI Weight
of KPI
Target Actual Score Final
score

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HUMAN RESOURCE STRATEGIC PLAN
1. Selection
and
deployment
Average
allocation
percentage
2. Training and
Developmen
t for
employees
Training
hours per
employee
3. Performance
and Career
management
Percentage of
employees in
complete
execution of
organizational
goal
4. Employee
Productivity
Profit per
employee
5. Employee
Retention
% of
employees
leaving the
organization
at single term

Financial requirements for implementing the HR strategic plan
It has been stated earlier that the café is one of the best promising café in the Sydney and
therefore, the financial requirement of the café must be high. The café has taken certain policies

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HUMAN RESOURCE STRATEGIC PLAN
to implement the strategic plan. There are certain risks present regarding the strategic conflicts
and the café has to pay lot for the materials and modern technologies.
Monitoring and evaluation of the HR plan
These are the outline of the monitoring that would be based on the following issues:
 Checking the Core Competencies of the workforce
 Checking whether the organizational goal is properly assimilated with the individual goal
of the workforce
 Developing professionalism within the organizational members
 Creating effective opportunity of cognitive development of every organizational
individual
Since the objective of the management is to become minute and contented
relatives commerce where all the staffs can stay pleased and pleased with the institute,
the purpose of the monitoring would be to create a stand where most of the customers
are linked with the staffs having strong commerce relation. Keeping in mind the
ancestral association and business effect, the monitoring performance would be done. In
order to quantify the leadership advances, monitoring becomes most important an area
through which the organizational goal can be linked and channelized through the
capable layer of each individual.

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HUMAN RESOURCE STRATEGIC PLAN
Reference:
Chang, W.L., 2017. Online training for business plan writing through the World Cafe method:
the roles of leadership and trust. Universal Access in the Information Society, 16(2), pp.313-324.
Gupta, P. and Shukla, S., 2017. Marketing, Advertising or Promotions: A Strategic
Planning. Journal of Accounting, Finance & Marketing Technology, 1(1), pp.8-13.
Hilarius, R., 2015. Keeping on track!: a study of disturbance factors within Sensata Global New
Product Development projects, by using the World Cafe method (Master's thesis, University of
Twente).
Van Valen, E., Martin, N., Chaudhary, K. and Mann, K., 2016. Coby’s Marketing Plan.