This article discusses the strategic planning process for human resource management, including analysis of labour supply, new technology, legal requirements, and risk management. It also provides insights into Walmart's HR practices and philosophy.
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Running head: MANAGE HUMAN RESOURCE STRATEGIC PLANNING Manage human resources strategic planning Task 4 Name of Student: Name of College: Authors note: 1
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MANAGE HUMAN RESOURCE STRATEGIC PLANNING Contents Strategic and Environmental Analysis.....................................................................................................3 Labour Supply.........................................................................................................................................4 New Technology.....................................................................................................................................4 Industrial / Legal Requirements...............................................................................................................4 Philosophy of Human Resources.............................................................................................................5 Human Resources Costs and Benefits.....................................................................................................5 Human Resources Risk Management......................................................................................................6 Monitoring Human Resources Strategy...................................................................................................7 References...............................................................................................................................................7 Human Resources Strategic Plan 2
MANAGE HUMAN RESOURCE STRATEGIC PLANNING Strategic and Environmental Analysis According to Ghazzawi, Palladini and Martinelli-Lee (2014),the most commonanalytical method PESTLE analysis has been used in strategic and environmental analysis. Political: corruption level, political stability, trade laws and tariffs, pricing rulings, wage legislations are few factors affecting Walmart operating into internationalsphere distinguished by separate political structures and varied models of governance. The scenario of international trade and business is not equally welcoming in all countries owing to unfriendly political environment while political disruptions, stringenttrade laws and tariffs,economicinstability etc. affect Walmart’s business. Economic: exchange rates and currency stability, economy’s growth rate, inflation rate, interest rate, labour costs etc. are few factors affecting Walmart’s performance, which isdirectly proportionate to markets economic stability. Developed economies bring opportunities while downturn affects sales and profitability. Social: Population’s demographics, culture, leisure interests, class structure and attitudes etc. affect Walmart, bringing businessopportunities by increasing its product offerings for satisfying the preferences of different cultures Technological: technology diffusion rate, impact of products/services, competitors’ technology development, impact on cost structure and impact on value chain can influence Walmart R&D, improvingknowledge management system through technological advancement, automation and can offer them great opportunities. Legal: discrimination law, employment law, consumer protection laws, data protection and health and safety lawdirectly influenceWalmart besides givinggreater opportunities like improving the quality standards. Environmental: environment pollution laws, air and water pollution laws, waste management, recycling and perspective towards green products are factors affecting Walmart. For businesses globallysustainabilityhasbecomeaprimaryconcernandWalmartachievesitthrough 3
MANAGE HUMAN RESOURCE STRATEGIC PLANNING improvement ofoperational efficiency, products policies and standards, and technological innovation. Labour Supply While assessing Walmart’s labour needs for future, the key questions that are considered focuses on the current gaps in skills, exact number of people required and what the type of employment should be, full-time or part-time. The possible sources of labour supply are net migration in and outsidethemarket,workforceseducationlevels,demographicchangeinpopulation, development and shift in technology, population mobility, skills in demand, national and regional unemployment rates, government policies and regulations, and economic forecasts. New Technology Accroding to Poisat and Mey (2017),the world of human resources are given shape and substance with the emergence of a wide range of new technologies like cloud-based systems, mobile optimization, video job interviews, usage of talent websites etc. further transforming the HR functioning where professionals earlier werestuck into manual processes or bulk data. New technology has also impacted job roles and job design by giving ease collecting data, making communication, minimal involvement employees, reduced complex procedures and liberty to work from any location. In past too, adopting of new technology at Walmart has helped in freeing up staff capacity besides increasing job satisfaction however, from the experience it is learned that implementation of new technology should not lessen employees’ value and hence, informs the current strategic planning activity. Industrial / Legal Requirements 4
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MANAGE HUMAN RESOURCE STRATEGIC PLANNING AccordingtoJafari,RahimiandBayat(2017),everynewfinancialyearisnotonlya tremendously busy time for most businesses in general but this period is also prime time for employers reviewing their structure of employment comprising of influence of rise in minimum wage and high-income threshold besides changes in workplace laws and modern awards,a forthcoming change in employment legislationmay affecting a business. These potential changes in legal requirements will leave an impact onan organization where employees are covered by enterprise agreement by paying the new national minimum wages. Philosophy of Human Resources According to Kraak and Story (2015),at Walmart employees are the heart of business and the work culture are based on core values revolving around servicing to customers, respect of individual, strive for excellence and acting with integrity. By aligning the business strategies with HR practices by connecting people with products, creating a success oriented culture, focusing on people for improving operational efficiency; protecting price advantage, driving results through talent strategy and focusing on reducing expenses contribute in minimizing risks. Moreover, employee training and development through mentorship programs, leadership courses etc. is a continuous and indispensable part of HR coupled with employee health and well-being, and financial benefits. Walmart is committed to providesafe, affordable, and sustainable food to customers and treat animals humanely through its sustainable policies. Human Resources Costs and Benefits Walmart recognizes the contribution ofbetter-paid, better-trained workers in giving the shoppers better in-store experiences. Non-management workers on an average make $13.69 an hour. This investmentcombiningwithtrainingcentrescostsitaround$2.7billion.Offeringbetter opportunities and pay has not only increased profits but has benefitted the company by reduce employee turnover, an increase of 75% of stores meeting the internal goals for customer services, rise in employees spending at stores, improved scoresin customer surveys and fall in operating income owing to high labour costs and other investments. 5
MANAGE HUMAN RESOURCE STRATEGIC PLANNING Human Resources Risk Management Human Resource Risk Analysis HR ActivitiesPotential RiskMitigation Measures Recruitment and Selection Discriminatory practices Hiring unsuitable or unsafe candidates "Wrongful" hiring Employeebrokersshould communicatethecompany’pay policy to applicants at the early stage of recruitment process. For example, byindicatinginjobvacancy advertising and explaining it in first interaction either through emails or telephonic conversation. Occupationalhealthand Safety Environmental Personal injury or death By clearly communicating the health andsafetypolicy,promptdealing withhazards,makinghealthand safety part of company culture and equipping employees for health and safety. Employee supervisionAbuse Reputation in the community Releaseofpersonal information By ensuring managers are qualified for coaching and leading, frequent trainings,replacingdictatorial behaviour with coaching correction, havinganopendoorpolicyfor employees voicing their concerns. Employee conductAbuse Reputation in the community Proving ethics training to employees, establishstrongfoundation, cultivating a culture of integrity in top-down approach Compensation and benefitsFinancial abuseBy ensuring thatfor similar positions compensation and benefits packages 6
MANAGE HUMAN RESOURCE STRATEGIC PLANNING are as nearly identical as possible. Exiting employeeProperty Reputation in the community Compensation By ensuring that positive handling of redundancyconsultationprocess, developing a policy for ongoing staff monitoring,traininglinemanagers about the warning signs Monitoring Human Resources Strategy Steps in implementing the human resources strategic plan begins withstarting the recruitment stagewherecandidates possessing skills identified during the HR strategic planning process are searched by the HR professionals under the guidance of HR Manager followed byorganizing a selection processinvolving telephonic and face-to-face interviews besides relevant tests for assessing the suitableness of candidates in carrying out the roles. This is followed bybeginning hiring applicantswhere after all verificationsand checks job offer is made to selected candidates. In the final stepon-boarding and trainingis designed by the HR Manager to determine whether or not an employee stays with a company for increasing employee retention. The plan once implemented is then monitored by analysing the human resources data such as turnover data or responses of exit interviews. A timeline for reviewing the plan against the predefined objectives is set for tracking the plan’s progress besides identifying the where improvements can be made. In case of any loopholes or failures adequate corrective actions are taken. References 7
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MANAGE HUMAN RESOURCE STRATEGIC PLANNING Ghazzawi, I. A., Palladini, M. and Martinelli-Lee, T. (2014). THE WAL-MART STORES, INC.: AN AMERICAN DREAM THAT TOUCHED THE WORLD.Journal of the International AcademyforCaseStudies,[Online]20(1),9-32.Available: https://search.proquest.com/docview/1647822349?accountid=30552[Accessed on 13 Nov. 2018] Jafari,M.,Rahimi,M.andBayat,M.(2017).UNSTABLINGINTHELEGAL ENVIRONMENT AND DECISION-MAKING PROCESS.Independent Journal of Management &Production,[Online]8(1),170-192.Available:http://dx.doi.org/10.14807/ijmp.v8i1.503 [Accessed on 13 Nov. 2018] Kraak, V. I. and Story, M. (2015). Guiding principles and a decision- making framework for stakeholders pursuing healthy food environments.Health Affairs,[Online]34(11), 1972-3A. Available:http://dx.doi.org/10.1377/hlthaff.2015.0635[Accessed on 13 Nov. 2018] Poisat, P. and Mey, M. R. (2017). Electronic human resource management: Enhancing or entrancing?SAJournalofHumanResourceManagement,[Online]15Available: https://search.proquest.com/docview/1928616340?accountid=30552[Accessed on 13 Nov. 2018] 8