Roles of Human Resource in British Airways

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Roles of Human Resource.....................................................................................................3
Purpose Of Human Resource.......................................................................................................4
1.2 Creation of HR plan...............................................................................................................5
TASK 2............................................................................................................................................6
2.1 Employment relations in airline industry...............................................................................6
2.2 Human resource management affected by employment law within British Airways...........7
TASK 3............................................................................................................................................8
3.1 Recruitment and selection process.........................................................................................8
3.2 Human Resource Planning...................................................................................................10
TASK 4..........................................................................................................................................12
4.1 Several types of training......................................................................................................12
Difference between development and training..........................................................................12
Effectiveness and benefits of training........................................................................................12
Need and role of training...........................................................................................................13
Development and training contribution to effective operation of British Airways...................13
CONCLUSION .............................................................................................................................13
REFERENCES .............................................................................................................................14

INTRODUCTION
Human resource management is activity or practice of managing, hiring, selecting and
deploying the workers in companies. In simple words, HRM is the procedure of developing and
recruiting staff so that they become more valuable to business (Storey, 2014). It is very essential
within firm as help to manage people within workplace to gain competitive advantages and also
to achieve organizations vision or mission and reinforce culture. The present report is based on
British Airways in UK, perform effectively and consider as the low cost airlines. It explain
purpose and role of HRM in company, HR plan based on demand and supply and current
statement of employment relations in industry. It justifies employment law affects on HRM and
personal specification as well as job description for Cabin crew. Furthermore, this study clarifies
selection procedure of BA, type of training, its benefits and contribution to effective operation of
British Airways.
TASK 1
1.1 Roles of Human Resource
HR can be deprived as HRM (Human Resource Management). HR is the lifeblood of the
company. They are responsible for interviewing, recruiting, screening, placing candidates. They
are also responsible for maintain payrolls, maintain leaves balance like casual leave, sick leave
and planned leave. Conduct induction program for new employees on behalf of organization for
making comfortable for the organization. They are experts in finding the right candidate for the
organization. At the time of industrial revolution in early 18th century a simple idea comes out
by Charles Babbage and Robert Owen.
Major Roles of HR are:-
The main role of human resource manager to any company is to built a good environment.
Maintain good relationship between boss and employees is really important for work
environment.
In British airways the major role of HR to organize activities for current employees and for also
organize training session and induction program for the new employees.
HR need to make the rules and regulation, policies on behalf of British airlines and check are the
thing going smoothly.
HR is all about to obtain services for peoples for increase there skills and motivate them to the
maximum level to making sure that they fulfil there promises towards British airways.

Post Jobs social sites such as LinkedIn, Facebook, Twitter, Naukri.com, Indeed, Intershala and
many more job portals.
Write job description on behalf of British airways for the upcoming jobs.
Informing employees about there job duties, responsibilities, insurance, promotion opportunities,
benefits, working conditions etc.
Purpose Of Human Resource
The purpose of HR in British Airways are to invest in right persons. From those who already
experienced in a particular field, knowledgable, skilled and professionals.
 Development of career.
 Deal with every staff not matter what his or her position.
 Tell new employees about the British airways, there rules and policies.
 Maintain employee per day performance for the appraisals.
 Diversity and Equality – They both are the most important aspects of British airways.
 HR needs to make sure that every employee is equally.
 Development and Training these are also important aspects with the help of these aspects
the company can understand there knowledge, skills and confidence.
 Help employees to maintain good cordial relationship between employees and
management.
 Motivate employees for achieving long-term and short-term goals for airways.
 The British airways also giving all type of benefits.
 The airways also providing outdoor trips for employees to refresh their minds.
 Organize events, birthdays parties and national holidays.
 Personal research is the vital part of human resource management. Its like check per
employee performance, leaves balance, behaviour, and other issues.
 Analysing and checking is also important part of HR to give appraisals depend on the
employee performance.