Project on National Health Services (NHS)
Added on -2020-07-22
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HUMAN RESOURCES
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1 ...........................................................................................................................................31.1 Identify the different role and purpose of HRM within a given organisation.......................31.2 Develop HRM Plan on the chosen organisation...................................................................5TASK 3 ...........................................................................................................................................73.1 Evaluate the person specification and job description for NHS...........................................73.2 Compare the selection process of different service industries..............................................9TASK 4..........................................................................................................................................114.1 Evaluate the contribution of training and development activities on NHS.........................11CONCLUSION .............................................................................................................................13REFERENCES..............................................................................................................................14
INTRODUCTIONHRM is primarily focuses on managing employees of an organisation in the mosteffective and efficient manner. It basically improves the productivity level of workforce andmanage human capital by implementing various policies and processes. HR team deals inproviding training and development, recruitment, selection, performance appraisal employeerelation, motivation, health and safety measures as well as compensation & other benefits. HRMis maintaining a balanced relationship in between workers and labour unions (Anderson, 2013).In this project, the chosen company is National Health Services which is a national healthcaresystem for England. It covers different tools and methods which maximise the worker’scontribution and raises the profitability of Kingfisher. Along with this, key elements of employeelegislation have also been determined to know their impact on decision making process. TASK 1 1.1 Identify the different role and purpose of HRM within a given organisationThe role HR is to plan, develop and execute polices and procedure configured to optimizethe use of organisation's human resource. Human Resource Management generally deals in twomain function one is Managerial and other is Operative. Managerial Function covers planning,organizing, directing and controlling of employee performance whereas Operatives deals withrecruitment, selection, training and development, remuneration, motivation and performanceappraisal etc. NHS put great emphasis on its recruitment process as they believe that choosingthe wrong person is equally important as losing the right person to other rivalry firm. Therefore,adopting Best Fit approach. Following are the different roles performed by HR Manger which are described as: 1. As a Business Partner: The main role of HR is build strong relationship with its employees so as to achieveoverall firm's objective effectively. It also focuses on generating valuable relationshipwith its external customer. Set rational plans and timelines for implementing new procedure and policies of HR. The role of HR Manager is to conduct different talent management programs whichenhances overall productivity of employees (Armstrong and Taylor., 2014).2. As a Change Agent:
Identifies and Bridge the gap between various management practices. Builds communication plans with customer on frequent basis. HR manager are require to be “EQ smart” in order to anticipate employee level ofassistance towards any change or future contingency. HR Manager are required to constantly assess the performance of their personnel andupgrade it with modern changes accordingly (Bakker and Leiter., 2010).3. As a Administrative Expert: In order to make administration flexible and quick, HR Manager develop appropriate jobmatrix and job structure. They also modify they pattern of job description according to the latest trend. HR Manager concentrates on the services provided to employee by employer in terms ofsalary, wages, employment laws etc. HR Manager also seeking the benefit of time and cost saving by using advancedtechnology method in terms of creating personnel self-service website in which workersare require to save their personal information such as address, telephone number, salaryslip etc. 4. As a Employee Advocate: Develop transparent working condition which enables the worker to discuss their issuesand problem with their employers. HR Manager requires to appraise the performance of their employees by providing themvarious benefits and rewards. HR Professional is require to critically assess the performance of their employees byapplying 360 degree approach. In order to deal with crisis management effectively, HR Manager is opening grievancehandling department. Apart from satisfying the customer needs, HR Manager also tends to fulfil the demandand desire of their personnel by providing them adequate training and development whichhelps them to grow personally and professionally (Brunce., 2010).Purpose of HR Manager : Minimize personnel costs.Provides effective tools and techniques for assessing the performance of employees.
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