Human Resource Management Practices in Marks and Spencer Company

Human resources
Table of Contents

INTRODUCTION.................................................................................................................................3
MAIN BODY........................................................................................................................................3
Theory of HR and motivation............................................................................................................3
CONCLUSION.....................................................................................................................................5
REFERENCES......................................................................................................................................6

INTRODUCTION
Human resource management is defined as managing the needs of the organisation in
respect to man power at different operation level. This report is based on the case study of
Marks and Spencer Company is respect to its human resource management practices.
Company was established in the year 1884 by Michael Marks and Thomas Spencer.
Company operates its business operations in retail sector. Headquarter of the Marks and
Spencer Company is located in London, United Kingdom. Henceforth, report will emphasis
on human resource management practices applicable in Marks and Spencer Company in
regards to the motivation at the work place.
MAIN BODY
Theory of HR and motivation
Motivation is defined as a process to improve employee’s morale in order to entertain
high level of work efficiency from the operation practices. Management and human resource
department in Marks and Spencer Company implement content and process theory to
motivate company’s employees.
Maslow hierarchy of needs
This theory is a part of the content theory of employee motivation. Maslow hierarchy
of needs is among the key content theories to motivate company’s employees. This theory
interrelate motivation of employees with the needs and requirements of employees. Human
resources are associated with different kinds of requirements that drives them to achieve and
growth in the career. This theory segregates needs of employees into five different parts such
as physiological needs, safety and security, belongingness and love, esteem and self
actualisation.
Physiological needs: Physiological considers as the basic needs of human being in order to
perform employment duty. This need covers employee’s requirements such as food, shelter,
water, sleep and other basic needs of human being (Afsar, Badir and Kiani, 2016). This is
more like minimum requirements that need to get fulfil from the employment at the work
place. It is crucial for the Marks and Spencer Company and human resource department to
meet physiological needs along with providing employment opportunities to employees.