Human Resources and Finance Task1 Part A and B

BSBWOR502 & BSBTWK502 ASSESSMENT TASK 1 Part A and B :
TASK SUMMARY:
YOU ARE THE MANAGER OF THE FOLLOWING TEAM OUTLINED IN THE TASK BRIEFING ON
PAGE 2.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
 Computer and Microsoft Office
 Access to the Internet for research
 KPI Template to be used to Part A
 Performance Plan to be used in Part B
WHEN DO I DO THIS TASK?
 This task may be done in your own time
 DUE DATE IS: Sunday 22nd AUGUST @ 11:59pm.
WHAT DO I NEED TO SUBMIT:
 Completed KPI Templates USE THE TEMPLATE PROVIDED
 Completed Performance Plan Template USE THE TEMPLATE PROVIDED
 Completed Action Report/Plan – NO TEMPLATE PROVIDED
 Completed cover sheet
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor sees that you have not completed all parts of the task completely and
satisfactorily, the details of resubmission will be outlined to you through the Canvas LMS
through assessment feedback.
TEMPLATES PROVIDED:
 KPI Template to be used to Part A
 Performance Plan to be used in Part B

(Please check your downloads folder for the template if it does not open straight
away)

BSBWOR502 & BSBTWK502 Manage Team Effectiveness -T3 2021
ASSESSMENT Task1 Part A and B
TASK BRIEFING
PLEASE TAKE SPECIFIC NOTE OF THE DETAILS HERE FOR YOUR
ASSESSMENT/S
You are the Manager of the following department - Human Resources and Finance for the
CupNBake franchise.
CupNBake is a local bakery/café company that originated in Fyshwick with an onsite Bakery
but has now franchised into smaller outlets and cafes across Canberra and the NSW South
Coast.
The Sites are located at Fyshwick (Bakery only); Manuka; Gungahlin and Moruya
Your department oversees the following:
Human Resources (HR): in liaison with the Franchise Site Managers
 All recruitment of staff for all outlets
 Advertising positions vacant
 Checking backgrounds and referees
 Employee contracts
 Processing of timesheets submitted from all sites
 Processing of wages
 Processing of leave entitlements
 Staff conduct
 Staff training and development
Finance: in liaison with the Franchise Site Managers
 Overall financial management of each individual site (Currently 4)
 Payment of all invoices
 Raising of invoices for payment

 Credit card reconciliation
 Bank statement reconciliation
 Debt collection
 Loan management
 Asset management
 Procurement of new equipment
 Financial reporting to Directors and Franchise managers
 Preparation of BAS (Business Activity Statements) and all other ATO reporting
Your team consists of following team members.
TEAM MEMBERS:
Human Resources:
Paul:
Oversees Staff Recruitment and Development Officer for the company, including all
Franchises. Paul is a single man, aged 45, ex-Military (served in the RAAF for 20 years) and
is new to a civilian position. Paul is very process driven and at times find it difficult to
adapt to the office environment.
Vivian:
Is the HR Officer for the company and deal with timesheets, leave, wages, scheduling of
training etc. She assists Paul in many areas. Vivian is a 57-year-old woman, married with 4
grown children and 3 grandchildren. She is well versed in all aspects of HR and Payroll
management. Vivian is a dedicated Catholic and vegetarian.
Mario:
Hold the position of Administration Officer for the company. He maintains all records,
files, telephone inquiries relating to recruitment as well as general staff inquiries.