Unit 36 - Human Resources - Values and Contributions to Organisational Success

This report discusses the importance of organizational design theory and HR techniques for attracting, motivating, maintaining, and rewarding human resources to create dedicated and skilled workforces. It also covers emerging HR developments, challenges, and recommendations for success. The report focuses on Sainsbury, the largest retail business in the UK.

UNIT 36 – HUMAN
RESOURCES – VALUES
AND CONTRIBUTIONS TO
ORGANISATIONAL
SUCCESS

Table of Contents
PART-1............................................................................................................................................3
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Importance of organizational design theory in organization structure........................................3
Analysing the different approaches, technique used for attracting, motivating maintaining and
rewarding the human resources to create the dedicated and skilled workforces.........................5
Support emerging HR developments...........................................................................................6
Recommendation ........................................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................1

PART-1
INTRODUCTION
Human resources is the departments which helps in manage he employees life cycle with
the training, firing, hiring and recruiting employees within the organization. Human resource are
responsible for the all things work related and its helps in contribute and values to business. The
chosen company is Sainsbury company. It is the largest retail business in United Kingdom that
deal s in supermarkets at London. It offers the varieties of products and also have large number
employment within the organization. This report will elaborate the importance of organizational
design to the sustainable performance and requirement to develop motivated and experience
teams. This report will also discuss the contemporary research and developments to support
emerging HR developments.
MAIN BODY
Importance of organizational design theory in organization structure
The organizational theory is the framework that helps company to outline the business
structure for completing activities. The organizational design is the key factor of company to
achieve the business dynamic goals and its mission (Kantabutra and Ketprapakorn, 2021). There
are different types of organizational design theory such as classical, Neoclassical and modern
organizational theory.
 Classical organizational theory: this theory is very important ad it s deal with the
formal organization. In this theory, the focus on achieve the organizational goals
effectively. In order to enhance the organizational efficiency, so every employee
Sainsbury must be working in it for become more efficient. The main elements of the
classical theory is departmentalization, coordination, functional process, division of
labor, span of control and structure. In the context of organization structure, it is the
logical relationship in business and it arranges the business functions to effectively
accomplish. The classical organizational theory is a focus on the structural a technical
aspects of company.
 Non classical organization theory: it consists the informal organization and support the
organization structure. This theory is also known as the human relation approach and
behavioural theory of organization. This theory offer the organizational design in various
aspect such as decentralize, flat structure and informal organization (Kanter, 2019).

Sainsbury company follow the hierarchical structure within the organization. It consists
the series level of organization member's and systematic ways and level above control
each level. The human relation approach focus on the employees satisfaction and
company more productivity.
 Modern organization theory: it consists the two types such as contingency and systems
theory with various sub systems. It consists the efficiency within the organization for
business improvement with technology and changes in business.
McKinsey 7's framework
It is the strategic tool that helps in business and manager to assess their performance. It
helps in identify the various elements that need to be focus and help Sainsbury to regular
performance enhancements. These elements are categorized in two-way such as soft and hard
elements. Sainsbury uses these elements to improve the employees performance and implement
the change management within the organization.
 Strategy: company clearly define its objectives and goals to employees and stakeholders
and hep business to manage performance. Sainsbury also make communication
transparent and make strategies for competitive advantages.
 Structure: Sainsbury uses the hierarchy structure that allow company to make fast
decision and enhance the organizational commitment in workers. It also helps in increase
the coordination within the organization.
 System: The organization system have large department in nature such as operations,
human resources, marketing, sales, supply chain management, etc.
 shared values: core values help in foster as supportive and creative organizational
structure for increase organizational commitment and their motivation (Chmielewska,
2022). The also encourage their inclusive culture and align all activities by Sainsbury.
 Style: company use the participative leadership style and it able to involve and engage its
employees in managerial decisions and decision-making process. It helps in effectively
achieve the organizational goals and its objectives.
 Staff: Sainsbury has the large number of employees within the organization with
different job roles and position.

 Skills: Sainsbury has high talented employees because they recruit them on the basis of
merits and qualifications. It helps company growth and development as well as gain the
competitive advantage.
As per the above justification, Sainsbury used change management to assess the
significance of the organizational design with various aspects such as power, time, scope, design
choice, diversity and capability. It is the method to pull together and arrange the varieties for
implement the changes that require to consider the changes within the organization.
Analysing the different approaches, technique used for attracting, motivating maintaining and
rewarding the human resources to create the dedicated and skilled workforces
Approaches and techniques are mainly defined as the ways which helps in attracting ,
motivating and maintaining the skills and the competent personnels in the company as to attain
the competitiveness while working as to sustain the company in the dynamic environment.
Different approach and technique which are mainly used for attracting, maintaining and
motivating the employees as for the long term as:
Offering the competitive compensation: with offering wide range of monetary and
competitive compensation to the employees helps in motivating as to attain the set established
goals on time (Islami, Mulolli and Mustafa, 2018). As by raising the employees rewards,
providing commissions, profits sharing, giving holiday packages and granting the family and
sick leaves mainly helps in attracting and motivating the employees to work and retain their
position for log term.
Providing employees development opportunities: Providing the employee with
development opportunities as by including the learning programs. As in Sainsbury providing
training to learn the usage of the equipments, tools helps in building and employing the talents
employees to work in the company and attaining the set business objectives.
Recognizing the employees efforts: Making employees to feel valued and appreciated
of their working mainly helps in motivating to work in more enthusiastic manner as to attain the
set business objectives. Further more by appreciating with providing the gifts cards for the
achievements and the incentive of their extra efforts helps in maintain and retain for the long
term to sustain and serve the company with their efforts.
Hearing employees voice: By hearing the employees voice mainly helps in building trust
between the management and the employees to attain the set objectives (Mone and London,

2018). As with this employees feel valued when their opinions are being heard and addressed
while taking decision in the company.
Techniques used are as follows
Prioritizing the working culture: With prioritizing the working culture and being more
positive in nature, as by rewarding employees and maintaining the safe working surroundings
mainly helps in enjoying the workforce in the workplace and the culture being established by
Sainsbury.
Effective communicating the vision and mission of the company: by effectively
communicating with the employees about clearly providing the information for the mission,
vision statements mainly helps in targetting and setting up the actin accordingly as to attain the
set business objectives and motivates to work in more enthusiastic manner.
Organizing training: With organize regular trainings in Sainsbury it helps in
understanding the employees about the set target to be achieved within the time limit.
Providing job security: with providing job security mainly helps in motivating the
employees to work in more efficient manner (Al-Jedaia and Mehrez, 2020). As when the
ownership is given to the employee it helps in providing the advancement opportunities for
retaining in the long term.
Rewarding and granting benefits: with rewarding and providing wide range of benefits
to the employees, in Sainsbury is mainly providing the reward for success, meeting the health
and safety requirements, motivates to attain high targets on time.
Encouraging team working: Encouraging team working mainly helps in boosting
productivity of the employees as they feel more engaged while working with other with shard
opinions and goals. In Sainsbury the employees are mainly encourages for working in the team
as for completing the task on time and attain the set business objectives.
Thus, these all techniques and approaches mainly impacts in positive and negative way.
As by rewarding employees with adopting this technique mainly helps in motivating some
employees which are concerned for the rewards other do not get motivated with the rewards due
to based on their performance.
Support emerging HR developments
The emerging HR development is aligned with the human resources department of
company to its business goals and it objectives. The emerging of HR are work toward employees

and improve organization functions. They focus on employees to develop heir skills, abilities and
knowledge with training and development with effectiveness.
Global human resources: globalisation helps in boost the speed of global human resources for
maximize heir business in the global market (Rana and Sharma, 2019). Company can use
technology for interact with employees and their staff in global market. Technologies such as
online and video conferencing helps HR to provide training their staff in the global market.
globalisation helps in support business hire candidate from global market in low price.
Workforce management: The work force management is the factor of global market because
there are cultural issues with vary from county to country. Human resources managers also face
challenges to understand the need of employees as well a different country have various rules
and regulation, so they are complied their issues with the rule's ad legal compliance in global
market.
Cultural diversity: Sainsbury HR can also face the multinational diversity such as cultural
diversity and its is the main cause issues in HR policies development because they get confuse
with management style.
Employee retention: The main HR issue to satisfy and motivate employees to increase the
retention rat of their staff so, they have to focus on the cultural and working environments and
focus on n their comfort zone to make feel confident because it helps them to retain within the
organization(Jawaad, 2019). HR also focus on employees compensation and its training and
development to achieve the business performance and employees growth and development.
Future of HR with technologies: The future of HR will develop by the digital tools and cutting
edge technology to deliver the experience and personalized for employees. HR will adopt new
technology to motivate employees and technology will also hang the way of recruitment, analyse
employees performance and storing data. Cloud technologies will also help HR of Sainsbury to
store and process data regarding the organization and employees.
Challenges of HRM: HR team face various challenges because of the political, economical,
technological, environmental and social issues in the global market is change management
(Rana, 2019). HR manager face difficulties in practice the leadership and management policies
as well as face issues in measure HR effectiveness.
From the above justification, the emerging HR development will affect he role of HR
function in the future because Sainsbury will plan creative ideas for change in the HR process

with the use of technology and analytic move towards leadership with online programs idea. HR
will focus on the real time performance and develop idea to shape best practices.
Recommendation
 For being more sustainable in nature the company must disclose all the information and
be transparent by adopting all the rules and regulations for limiting the impact on the
environment (Harsch and Festing, 2020). This mainly helps in being sustainable in
nature, also adopting the system based on the impacts of the environment by the
workings of the business helps in finding out the issues and handling the climatic
conditions with the changes.
 Sainsbury must reduce the wastage of the food as by sending the food supplies to the
charity, this helps in limiting the food wastage and being more sustainable in nature.
 Also adopting the objective to use the recyclable packaging by using the paper bags and
environment friendly in nature help in limiting the impact on the environment.
CONCLUSION
As the conclusion, human resource department in Sainsbury focus on employees
performance and their retention rate because it is most important for company to improve its
productivity with employees. This report elaborated the McKinsey framework and organizational
design theory such as classical, non classical and neoclassical theory as well as motivational
theory for employees with human capital theory. This report discussed the emerging HR
practices such as global HR market, challenges, future of HR, legal compliance, employee
retention.

REFERENCES
Books and Journals
Al-Jedaia, Y. and Mehrez, A., 2020. The effect of performance appraisal on job performance in
governmental sector: The mediating role of motivation. Management Science
Letters, 10(9), pp.2077-2088.
Chmielewska, M., and et.al., 2022. Evaluating Organizational Performance of Public Hospitals
using the McKinsey 7-S Framework. BMC health services research. 22(1).pp.1-12.
Harsch, K. and Festing, M., 2020. Dynamic talent management capabilities and organizational
agility—A qualitative exploration. Human Resource Management, 59(1), pp.43-61.
Islami, X., Mulolli, E. and Mustafa, N., 2018. Using Management by Objectives as a
performance appraisal tool for employee satisfaction. Future Business Journal, 4(1),
pp.94-108.
Jawaad, M., and et.al., 2019. Human resource practices and organizational commitment: The
mediating role of job satisfaction in emerging economy. Cogent Business &
Management.
Kantabutra, S. and Ketprapakorn, N., 2021. Toward an organizational theory of resilience: an
interim struggle. Sustainability. 13(23). p.13137.
Kanter, R.M., 2019. The future of bureaucracy and hierarchy in organizational theory: a report
from the field. In Social theory for a changing society (pp. 63-93). Routledge.
Mone, E.M. and London, M., 2018. Employee engagement through effective performance
management: A practical guide for managers. Routledge.
Rana, D., 2019. Digitization of human resource practices-An emerging trend. In Proceedings of
10th International Conference on Digital Strategies for Organizational Success.
Rana, G. and Sharma, R., 2019. Emerging human resource management practices in Industry
4.0. Strategic HR Review.

2