Human Resources - Values and Contributions to Organisational Success

This article discusses the importance of organisational design theory and various HR approaches for attracting, maintaining, developing and rewarding human resources to create a skilled and dedicated workforce. It covers ASOS as a case study and also talks about emerging HR developments. The subject is Human Resources and the course code is Unit 36.

Human Resources –
Values and
Contributions to
Organisational
Success
Table of Contents

INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1 Evaluation of the importance of organisational design theory in context to organisational
structure and fulfilling organisational strategy.......................................................................3
P2 Analysis of different approaches and techniques used for attracting, maintaining,
developing and rewarding human resources to create a skilled and dedicated workforce.....6
P3 Research and use of contemporary knowledge for supporting the evidence for
emerging HR developments.................................................................................................7
P4 Covered in PPT...............................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Human resources are those employees within the organisation who contributes to
organisation through their skills to get success. They have the responsibility to recruit, select,
train and develop, payroll, appraising, motivate and fire the staff members. Its values include
promotion of honesty, teamwork, communication, focus at customers and others. Human
resources plays a crucial role to achieve organisational success (Stone, Cox and Gavin, 2020). It
improves business productivity ans performance. It is also helpful in providing a clear vision of
competitive advantage to the company. Change management involves the methods which a
company uses in achieving organisational goals. ASOS is the chosen organisation for this
presentation. It is an online recruiter, headquartered in London, UK. It offers the collection of
latest cloths, footwear, beauty products and others. This presentation will cover the importance
of organisational design theory and various approaches and techniques for pulling, retaining,
developing and rewarding human resource. This report will also cover the evidence for emerging
HR developments and at last the response of organisational design towards change management.
MAIN BODY
P1 Evaluation of the importance of organisational design theory in context to organisational
structure and fulfilling organisational strategy
ASOS is using kaleidoscope change model for the implementation of changes in the
organisation. This model contains an extrinsic ring related to the setting of change including
others settings too. This model could be implemented by the company in various ways:
ASOS is using designing paths, starting points, goals and others as the choices of
organisational design. It is higher importance that how much will be required for the
implementation of change (Dahlgaard-Park, Reyes and Chen, 2018). There is also a requirement
of scope for the modification of trade and opportunities as it also has an impact at the change.
ASOS adopt the protection for the help in controlling property, culture, required resources and
tasks towards changing time.
There is also a comparison in between employees and their behaviour in ASOS and the
change in leadership skills and power dealing. The company is able to bring changes and
development to the business. Example: HR, finance and others. These changes are helpful in
impacting the performance of employees.

McKinsey's 7s model
There are two components within this theory: solid and soft out of which soft considers:
skills, staff and style and solid considers: strategy, structures, systems and shared values. This
framework is helpful:
 In bringing out activities for the working of the organisation.
 Changes within the organisations.
 The ways to start and run the system.
Following is the McKinsey's 7s model for ASOS: Strategy: The companies adopt various strategies in order to take competitive advantage
so that it could be able to beat competition. ASOS had been designed its competitive
strategy in such a way that it could take long term advantage from it. These strategies
helps the company in in having well skilled employees, a strong mission, vision and
values and the ability to stand against various challenges (Cox, Pinfield and Rutter,
2018). Structure: Every organisation have its different designing of the department, teams and
others which are termed to be structure. There are various kinds of structures which are
adopt by the organisations out of which ASOS is following the simple and approachable
structure. The company requires highly skilled employees and workers for the
management of effective structure and leadership. Systems: It involves regular activities which occur on daily basis for the completion of
daily tasks. These are the parts of the company which are helpful in achieving business
goals and maintaining coordination attention. ASOS is using an organisational strategy
and decision-making for the maintenance of routine business events. The company
requires management personnel with essential abilities, leadership and management
philosophies for an effective system. Shared values: This affects the work ethics of an organisation. This is also term to be
superordinate goals. ASOS values each individual, listens to them, helps and support
them and cares about them in order to maintain a healthy environment. The company has
the requirement of more efficient employees so it hires more relevant leaders which
provide effective guide to the employees.

 Skills: There should be well skilled employees at the work place as it will help the
companies in achieving overall success for the company. ASOS focuses in maintaining
well skilled employees as they will bring the company at a stage with more of success.
The company regularly keep organising the training and development programs so that
they could maintain skilled and knowledgeable staff at the work place. Staff: These are the members working in an organisation for the achievement of their
goals. ASOS maintains well skilled employees with the proper knowledge of work and
responsibilities (Demir and Kocaoglu, 2019). Staff helps the companies in achieving
success to their business. The company regularly keep motivating, training and rewarding
them intended to have more effective outcome.
 Style: Style is the type of leadership adopted by the company. ASOS is using different
kinds of leadership styles with the help of which it guides its staff. The leaders of the
company has the responsibility to listen, help, support, motivate and manage the teams
with the efforts of achieving organisational goals.
Importance of organisational design theory in context to organisational structure
Organisational design theory has been classified in to classic, non classic and modern
organisation theory. Classic theory is of more importance in context to organisational structure.
This theory defines an organisation as a machine and the employees as an important part of the
machine. This theory helps the organisation in achieving set objectives and goals. Following are
the various streams of points included in classical theory.
 Scientific theory of management which was introduced by F.W. Taylor, focuses at the
activities at operational level.
Administrative management theory which was introduced by Henry Fayol, focuses at the
authorities of rational organisation (Macke and Genari, 2019).
Non classical theory of organisation affects the organs atonal structure. There are two
schools of thoughts under this theory: human relation approach and behavioural science
approach.
Human relation approach is developed by: Roethlisberger and Elton Mayo. This approach
basically focuses at the importance of social and psychological factors which ensures the
satisfaction and productivity of employees. There are different approaches to behavioural theory

V. Vroom, F. Hertberg, D. Mc. Gregor and A. Maslow. These approaches are based at
interpersonal relations, staff motivation and others.
P2 Analysis of different approaches and techniques used for attracting, maintaining, developing
and rewarding human resources to create a skilled and dedicated workforce
It is the basic requirement of any organisation that there should be well skilled employees
who are dedicated for work. This will enable the company in achieving the desired goals within
time. Skilled workers are those who has the proper qualification, experience and knowledge
about the position at which they are working and dedicated workers are the workers who are only
focused at the work and often there is minimum to less mistakes in their working. Such
workforces bring the organisation at the top levels in the market. Hence, every organisation ha
the basic requirement of getting highly skilled and talented employees. ASOS maintains well
skilled, experienced and knowledgeable workforce.
There are different approaches which the company ASOS could adopt for attracting,
maintaining, developing and rewarding human resources for developing talent the work place
(Arbab and Mahdi, 2018) . There should be the employees whose efforts could support the
company in maintaining its image in the market. Hence, the company ASOS has developed such
ways which are following for attracting, maintaining, developing and rewarding workforce:
Maintenance of a positive work environment: Positive working environment means that
environment where the employees feel motivated and confident towards work. This is very
important for the company on having such employees as they will help the company in achieving
future goals (Stankevičiūtė and Savanevičienė, 2018). The company keep training those
employees who needs to be and there should be an appraisal on regular basis which will help the
company in identifying the most appropriate employees and could reward them which will
enhance their confidence and they will work more hard with full of their efficiency. This strategy
helps ASOS in having well skilled and highly motivated employees who often will to work and
contributes in achieving success. Recognise, reinforce and reward: The company should have the idea about their
employees so that it could award the deserving ones. Rewards could be incentives,
bonus or promotion at higher positions. The recognition of the effective employees
could be only through regular appraisal of their working. ASOS offers different rewards
to its employees who are capable enough. There is no partiality among employees at the

organisation, it keeps rewarding to each employee who really deserves. Such system is
the reason of motivation in the employees. Involve and participate: Employees should be involving and participative in decision-
making and other various activities. This will help the employees to enhance their
confidence and there could be rewards for them for such work with confidence. They
should focus at the engagement in different tasks and activities. It is the general need of
any organisation to have participative employees so that they could easily available in
meeting as there is no lack of confidence in them (Galli, 2019). ASOS have various
employees in various department. All of them has effective leader who motivates them
to be participative.
 Develop skills and potential: There should be proper skills and potential in the
employees of any organisation as they are the basis of success for that company. This
provides opportunities to both the employees and the company. ASOS recruits the
employees then organise training and development programs for them which helps the
employees to learn new and desired things which are essential for them in having
required knowledge about their position in the company. It is important for the company
as it enables it in achieving goals within time.
P3 Research and use of contemporary knowledge for supporting the evidence for emerging
HR developments
Development of human resource means the grouping of the employees at work place.
This concept is adopted by the organisation to provide the employees with proper training,
knowledge and skills. This allows the employees in developing and having more advancements
in their futures. This will also enable them to create a well position which will brighten their
future. Companies maintains such employees for their organisational growth and in building a
reputation in the market.
There are various trends which were appeared as human resource management, were
rising in past years helped the organisation in having potential employees with there comfort-
zone and satisfaction in the work place. There is a requirement of technology for the rising
approaches of human resource management (Prasad, 2020) (Madi and et. al., 2018). It is very
important to get the technological benefits from the market which will reduce the work time and
improves the working of the employees. Technology will help in enhancing companies

production. ASOS also follows the rising human resource development approaches which will
provide the company with flexible and more satisfied employees. Thus, it is crucial for any
organisation to have dedicated employees towards the work and organisational success.
Following are the emerging human resource development in context to ASOS: Hybrid working model: This working model helps the companies in administrating the
organisational strategies smoothly. It enhances the productivity of the business as it is an
approach which is fix for various employees. There is employee centric approach in this
method which is in favour to the employees giving them a feeling of comfort in work.
This is the reason of employee's satisfaction at the organisation (Rosdiana and Aslami,
2022). The more the satisfy an employee at work place more will be its productivity. Transition from employee well-being to a healthy organisation: At work place, there
should be focus at the health and well being of the employees. This is helpful the
employees in getting success in a business. ASOS keep its main focus in maintaining
health of employees. They keep focusing at mental, physical and other kinds of health of
their employees. They regularly keep organising health camps for their employees and
yoga programs so that there will be mental peace to their workers.
 Power skills of employees: It is very necessary part of any organisation in which there in
an increment in the environment for virtual working. There will be a requirement of
technical skills in the employees of any company as it will help the firm in enhancing the
productivity. These skills will also helpful for preservation, balance in work environment,
customer satisfaction and communication.
P4 Covered in PPT.
CONCLUSION
From the presentation, it is concluded that human resource plays a crucial role in
achieving organisational success. It has the role from hiring to firing of an employee via training,
payroll and other roles. Organisational design theory provides an overview to the organisations
about how to manage things and the workplace for the efficient outcome. There are various
approaches and techniques to pull, retain, develop and reward human resource such as:
maintaining a positive working environment, keep rewarding and others. There are various
methods for the development of human resource such as: hybrid work model, power skills to

employees and others. It could also be concluded that how change management theories
contributes in the transformation of people and process for the achievement of desired goals.

REFERENCES
Books and Journals
Stone, R.J., Cox, A. and Gavin, M., 2020. Human resource management. John Wiley & Sons.
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strategic alignment in academic libraries. Library Management.
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BUSINESS WITHIN THE MCKINSEY’S 7S FRAMEWORK. Research Journal of
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Macke, J. and Genari, D., 2019. Systematic literature review on sustainable human resource
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organizational excellence in public orgnizations. Polish Journal of Management
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Stankevičiūtė, Ž. and Savanevičienė, A., 2018. Designing sustainable HRM: The core
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Galli, B.J., 2019. Comparison of change management models: similarities, differences, and
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Rosdiana, N. and Aslami, N., 2022. The Main Models of Change Management in Kurt Lewin's
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in an era of digital transformation. Journal of Management Information & Decision
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Industry 4.0. Journal of management development.
Katsaros, K.K., Tsirikas, A.N. and Kosta, G.C., 2020. The impact of leadership on firm financial
performance: the mediating role of employees' readiness to change. Leadership &
Organization Development Journal, 41(3), pp.333-347.

Amarakoon, U., Weerawardena, J. and Verreynne, M.L., 2018. Learning capabilities, human
resource management innovation and competitive advantage. The International Journal
of Human Resource Management, 29(10), pp.1736-1766.
Prasad, L.M., 2020. Principles and practice of management. Sultan Chand & Sons.
Madi, S.A and et. al., 2018. The Organizational Structure and its Impact on the Pattern of
Leadership in Palestinian Universities.