Role and Purpose of Human Resource Management

This presentation discusses the role and purpose of Human Resource Management in an organization. It covers topics such as recruitment and staffing, conflict resolution, training and development, coordination between departments, cultural sensitivity, and intrinsic customer management.

HUMAN RESOURCE
TASK 1

• Introduction
• Role and purpose of Human Resource Management
• Human resource plan
• current state of employment relation
• Impact of employment law
• References
TABLE OF CONTENT

Human resource management is the study of
understanding the human behaviour as well as their
attitude, personality and performance of an
employee to gain competitive advantage of the
business
INTRODUCTION

Human resource management is the application and knowledge of recruitment, selection
and appointment of employees in the organisation. It refers to the plan of action which
impressive administration of an organisation’s individual. It is planned to improve
employee performance, in order to attain organisational objectives.
ROLE AND PURPOSE OF HUMAN
RESOURCE MANAGEMENT

In context with Marriott hotel, there are different roles and purpose of HRM which are explained
below:
Roles of HR
• Recruitment and staffing: - It is one of the important role of human resource management. It
recruits individuals at right time, right place and right position in the company.
• Conflict resolution: - There are various kinds of employees in the organisation with different
values, education and nature and sometimes conflicts arises among them.
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• Training and development: - After recruitment and selection it is also one of the
essential role of human resource management to train those selected individuals.
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Purpose of HR
• Coordination between departments: - Human resource management has important role
in any organisation. It coordinates among different departments in the Marriott hotel.
• Cultural sensitivity: - Human resource management keep cultural consciousness in the
organisation. It evaluate delays and design alternative strategies.
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• Intrinsic customer management: - Among different purposes of HRM it is also one of
the important. It assist in defining and applying effective procedure and policies, which
are essential to recruit, attract, and continue superior and flexible workforce.
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There are various external factors such as climate
influence, crime and terrorism, political condition,
economic issues, financial crisis etc. which can
influence the demand and supply for the Marriott
Hotel.
HUMAN RESOURCE PLAN

The external environment are as follows:
• Climate change: In various places such as Bermuda, Saudi Arabia etc. where climatic
condition is poor. It would lead low involvement of the customers as a reason of lack of
water, cyclone in given country.
• Political issue: In countries like Venezuela, where political and economic conditions are
worst, in sense, daily riots, criticism and unsecure environment.
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• Analysis of demand and supply: Marriott hotel always believes in planning for need of
human resource in their organisation for the analysis of demand and supply of effective
manpower.
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Development of HR plan:
• The whole process are as follows:
• Resource strategy: In this stage, Marriott Hotel can reduce their staff cost and increase overall
productivity of their staff through gaining competitive advantage through equal development of
their staff.
• Scenario planning: The HR planning of Marriott should be effective and flexible in order to
adopt itself in the changing scenario of the market.
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• Forecasting demand and supply: In order to execute the plan for the Marriott Hotel, they
need to consider existing demand for manpower as per their skills and talent.
• Analysis for labour turnover: In this stage, it is very important to do analysis of
employee turnover to arrange and manage human resource plan in order to be cost
effective and to gain the competitive advantage in this hotel industry.
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• Analyse operational effectiveness: Marriott hotel needs to achieve competitive advantage
through low cost and higher productivity among their employees.
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Employment relations: - It is essential for Human resource management to maintain better
relations between employees and employer. Having effective relations among individuals in
the organisation has various advantages.
CURRENT STATE OF EMPLOYMENT
RELATION

Here importance of good employ relations in the organisation is described below:
• Promotes loyalty: - Organisation with the pleasant work environment influences its employees
highly.
• Improves productivity: - Good relations between employees and employer have many
advantages.
• Communication: - Communication is one of the essential element in the success of an
organisation.
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• Decreases conflicts among employees: - Maintaining friendly and good relations within
the workplace reduces issues and problems in the organisation. It encourages them to
focus on the assigned projects effectively and efficiently.
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Effective employment relation are determined by proper work routine and assurance of
better employee and employer relationship in an organisation. Employment laws are taken
into the consideration which involves various laws concerning over the workplace.
IMPACT OF EMPLOYMENT LAW

• Employment right act, 1982: This act mainly discuss about an employee rights over their
salaries, wages, office timing, dismissal justification and any issue with an employer
• Employment relation act, 2000: This act provides legal outcomes of relationship of
employer with an employee, union and other workforce.
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• Noe, R., Gerhart, B. and Wright, P., 2016. Human Resources Management: Gaining a
Competitive Advantage, Tenth Global Edition. McGraw-Hill Education.
• Mondy, R. W., and Premeaux, S. R., 2015. Human resource management. International
Edition, 9th Edition, Prentice Hall.
REFERENCES

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