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Hyatt Hotels Corporation: Ethics, Social Responsibilities and Sustainability

   

Added on  2023-06-10

4 Pages723 Words340 Views
June 16th 2018

ETHICS, SOCIAL RESPONSIBITLTIES AND SUSTAINABILITY 1
Part 1
Mr. Mark Samuel Hoplamazian, 54, has been serving as the President and the Chief
Executive Officer since the year 2006, of the Hyatt Hotels Corporation, one of the companies
to be listed in “The best 100 companies to work for” (Hyatt, 2018). Hoplamazian pursued his
BA from the prestigious Harvard College in 1985, followed by MBA in 1989 from the
University of Chicago Booth School of Business. Hoplamazian began his career at the
Pritzker Organization at the age of 25, where he had initially helped in managing the real
estate portfolio and other financial affairs of the Pritzker family, and was later appointed as
the Interim President in June 2006 (Wharton School of University of Pennsylvania, 2012).
However his stellar record and dedication towards his work, rose him to the appointment of
permanent CEO and President in December 2006. As stated by Hoplamazian along with the
Chairman in the annual report of 2012, Hyatt’s focus has always been more on building
culture and relationships among colleagues and less on size. Apart from this, his individual
management style is concentrated on asking and answering lots of questions and treatment of
the employees with sincerity. Thus, it can be summed up that the CEO of Hyatt Hotels
Corporation is ethically oriented towards customers and employees’ satisfaction and loyalty
towards stakeholders.
Part 2
In the year 2012, Hyatt Hotels Corporation was targeted by National Labor Relations
Board (NRLB) on account of the social media policy of the company, which had prohibited
employees from posting images of Hyatt’s locations or facilities or displaying Hyatt logos on
the social media (Marques & Starr, 2012). Moreover a company rule was also challenged by
NRLB, in relation to unauthorized disclosure or use of any confidential information about
Hyatt, its associates, clients or business practices, acquired as a part of employment. The

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