Managing People and Careers Portfolio

This document provides guidance on developing a cover letter and CV for a job application. It emphasizes the importance of convincing employers and highlighting relevant skills and experience. The document also includes a sample cover letter and CV for reference.

PLEASE
MAKE
SURE YOU
ANSWER
ALL
QUESTIONS AND DEVELOP THE COVER LETTER AND CV AND THEN COPY/
PASTE INTO THIS TEMPLATE
PLEASE PAY ATTENTION TO BRIEF, THIS IS NOT A DIFFICULT
ASSIGNMENT AND IT DOES NOT REQUIRE REFERENCES , UNLESS YOU
WANT TO ADD SOMETHING EXTRA THAT YOU THINK IT WILL INCREASE
MY MARK
THANK YOU
Managing People and Careers Portfolio
ADD NAME AND STUDENT NUMBER HERE
ADD VACANCY REFERENCE CODE HERE

COVER LETTER – COPY AND PASTE YOUR COVER LETTER HERE (MAX. 500
WORDS)
Develop a cover letter for the job provided and make it appealing, let the employer
know and try to convince him , why would he chose me for this job and how can I
benefit that job, what do I have that they need and so on
I am writing this to express my interest in the interview session provided by your
organisation. This helped me to learn about your company and also what is the process of
interview in your organisation. Your company is a multi-disciplinary Finance team which has
has a key role to play in the commercial future of Royal Mail. This team is one of the UK’s
largest in-house functions among 600 other companies and this covers areas including
Performance Reporting and Business Partnering, Investment Appraisal and Programme
Management, Treasury and Taxation, and Financial Accounting, Forecasting and Planning.
As a Finance graduate, I am at the core of success of Royal Mail. Taking the lead on projects
that are key to our ongoing transformation, you’ll help turn us into a more competitive
business. I have immersed myself in your groundbreaking work in your finance company. As
I am currently working in the hospitality sector it is known by me that what is the importance
of money and funds for achieving the goals and targets of any company. I have a
comprehensive and analytical background in both marketing and hospitality. I feel that your
company places prominence in similar areas and having the privilege of serving as an
employee will be a big opportunity for me. I will get exposure for improving my skills and
knowledge. I was always looking for an organisation like you to work with and build my
skills and abilities so that I become competitive in business environment. This will help me in
developing and growing of my interpersonal skills. I will serve this organisation whole
heartedly and achieve the goals and objectives of the company in less time. It is a great
opportunity for me as I am getting chance to work with your company. This is a blessing to
me as this will help me in development of my skills and achieving good knowledge so that I
become competitive in market.

CV – COPY AND PASTE YOUR CV HERE (Maximum 2 sides of A4)
Use the cv I sent and target it to the job description provided, make it appealing
Bogdan – Marian Oprea
Personal Data:
Home adress: 25 Woodford Road North-West Apartments 19, Watford
Post code: WD 171 BH
Telephone: [phone]
Date of birth: 20.06.1983
Nationality: Romanian
Gender: Male
E-mail: [e-mail]
Education Qualification:
2016-2020 Business-Management-University of
Roehampton,London
2004- 2008 Economics and International Business
Studies- Stephan the Great University,
Suceava, Romania
2000- 2004 History and Philosophy Studies- Stephan the
Great University, Suceava, Romania
1997-2000 Mihai Eminescu Highschool, Suceava,
Romania
Profile

 Competitive, dedicated, enthusiastic, hard working, forward thinking with a keen
sense of direction, punctual.
 Energizing and dynamic, possessing excellent personal and communication skills.
 Ability to adapt rapidly within new environments and function well under stress
 Quick learner with strong organizational skills
 Responds well to new challenges.
Professional experience
 01/16 - present Glimmer Consulting Ltd , Holborn – London. As Consultant
Duties and Responsibilities
 Consulting, advising, and creating programs to fill the gaps between actual situations
and desired ones
 Assessing the actual situation
 Improving work performance and organizational communication
 Increasing employee motivation and morale
 Defining the company’s mission, goals and objectives
 Achieving customer satisfaction and customer loyalty
 Coaching, guiding and training employees
 Raising the company’s customer base and market segment
08/15-03/2016 Sea Pebbles,Bushey U.K : As Manager
Duties and Responsibilities
 take responsibility for the business performance of the restaurant;
 analyze and plan restaurant sales levels and profitability;
 organize marketing activities, such as promotional events and discount schemes;
 prepare reports at the end of the shift/week, including staff control, food control and
sales;
 create and execute plans for department sales, profit and staff development;
 set budgets or agree them with senior management;
 plan and coordinate menus;
 coordinate the operation of the restaurant during scheduled shifts;

 recruit, train, manage and motivate staff;
 respond to customer queries and complaints;
 meet and greet customers, organize table reservations and offer advice about menu
and wine choices;
 maintain high standards of quality control, hygiene, and health and safety;
 check stock levels, order supplies and prepare cash drawers and petty cash.
10/14 -07/15 – ’’ Zara ’’ Watford , UK . As Sales assistant
Duties and Responsibilities
 I support store objectives by delivering excellent service in line with customer service
standards and I ensure the effective maintenance of designated sections
 Ensure that customers receive a quality service either face to face adhering to the
minimums of customer service
 Ensure the shop floor replenished throughout the day
 Continually develop stock knowledge and promotions throughout the store
 Ensure complete efficiency when following procedures for processing sale, exchange
and refund transactions at the desk
 Investigate and resolve discrepancies with support from Head Cashier
 Ensure cornplete efficiency when following opening and closing cash desk procedures
 Assist with stock take preparation and processing when required.
∙02/14-09/14 – „I love Food Italian Restaurant „Berkamsrthed, UK . As Assistant Manager
Duties and Responsibilities
 To hit all financial targets
 To lead the team on each shift and ensure the company service standards are upheld
 Escort customers to their tables
 Explain how various menu items are prepared, describing ingredients and cooking
methods
 Present menus to customers and answer questions about dishes and makes
recommendations
 Remove dishes and glasses from tables and take them to kitchen for cleaning
 Serve food/or beverages to customers; prepare and serve speciality dishes at tables
 Check if customers are enjoying their meals and take action to correct any problems

 Work closely with other team members to ensure excellent service is provided to all
customers
 Take directions and guidance from managers
 Check customers identification in order to ensure that they meet minimum age
requirements for consumption of alcoholic beverages.
 Prepare checks of total meal costs using the Micros Point of Sales system
 Stock service areas with supplies such as coffee, food, tableware and linens.
∙06/12 – 02/214 – „The Catch Restaurant” Bushey , UK. As Assistant Manager
Duties and Responsibilities
 I was the right hand of my boss, when he was away I had to take care of the
restaurant, dealing with the costumers, with the suppliers and staff.
 Taking responsibility for the business performance of the restaurant
 Analyzing and planning restaurant sales levels and profitability
 Organizing marketing activities, such as promotional events and discount schems
 Preparing reports at the end of the shift/week, including staff control, food control and
sales
 Creating and executing plans for department sales, profit and staff development
 Planning and coordinating menus
 Coordinating the entire operation of the restaurant during scheduled shifts
 Managing staff and providing them with feedback
 Responding to customer complaints
 Ensuring that all employees adhere to the company’s uniform standards
 Meeting and greeting customers and organizing table reservations
 Advising customers on menu and wine choice
 Recruiting, training and motivating staff
 Organizing and supervising the shifts of kitchen, waiting and cleaning staff
 Checking stock levels and ordering supplies
 Preparing cash drawers and providing petty cash as required
 Helping in any area of the restaurant when circumstances dictate
∙05/04 – 05/12 – „Bejou”Company, Succeava, Romania
Owner and Administrator

Duties and Responsibilities
 Owner for 8 years of this business, I distributed almost everything, especially clothes
 Researching similar businesses to determine competitive advantages, writing ads,
joining business groups; networking with anyone and everyone who could be a
possible customer
 Communicating with customers who don’t pay their bills; making repeat calls;
sending invoices;
 Maintaining all records , managing accounts; preparing tax forms ; understanding
financial statements
 Drafting and making , changes to my business, complying with federal and statelaws
for employees. Knowing the penalties for violations
 Being responsible for managing all the people in my business; talking care off time ;
sick days ; insurance forms; complaints, taxes, and more
 Collecting and paying sales tax form customers, payroll taxes from employees, and
my own income tax
 Must be able to repair own equipment and solve technical problems . Decide when to
hire a repair person or purchase new equipment
Languages
 English: speaking writing, reading –good
 Italian: just understanding
 Spanish: just understanding
Interests
I am a friendly person, always in a good mood, hard worker and very ambitious. I am looking
forward in working in a professional environment, where I can use my skills and develop
myself.
APPLICATION FORM (maximum 200 words per answer)

1. Why do you want to work for us?
Gain experience , build up career, and so on(you can do less than 200 words but no
more ,write something fancy and nice here
I want to work with your organisation as this is a developing company and working
with your organisation will help me in developing my knowledge. It is essential for me to
be more interactive and explore myself so this organisation will provide me right people
who will give me proper guidance for future. Your organisation will provide opportunity
for blessed person like me to build my career and reach to newer heights.
2. Tell us about a time you worked in a group to achieve an objective (what did you do
and what was the outcome?)
In university when I had to do a presentation , I was the leader of that group and I had to
push them into working to develop the ppt presentation and arrange meetings with them
so we could rehearse
Outcome-presentation came out perfectly which gained us high marks
Please develop….
I was once asked to give presentation in my last company for impressing foreign investors
in our organisation. At that time, I was assigned as head of project and there were ten guys
assigned in my team. I helped them all to make good and presentable presentation for
convincing those clients to fund the company. In that case I remember I was appreciated by
everybody. Not only my boss gave me promotion I was given employee of the month award.
From then onwards, I am the only person who is asked when there is any opportunity for
foreign clients.
3. Tell us about a time when you identified a new approach to solve a problem. (what
did you do and what was the outcome?)
Think about something and write it here from your experience
When I was working in my last organisation I was sent for learning and developing
my technical skills. Earlier I was not having any idea about latest technology nut after
taking that training I am now able to work in an appropriate manner so that I complete
work in less time and achieve my targets.

4. Tell us about a time when you had to manage a number of different priorities and
complete a number of tasks in a short amount of time (what did you do and what
was the outcome?)
I have to do that all the time, attend uni, manage to submit assignments in time , organise
at work so I can meet all deadlines plus organise personal life…..
There are many times in an organisation where a person has to perform multiple tasks.
Thus it is important for me to build multitasking abilities. As I have been working as the
team leader then it is important for me to wok effectively and complete my targets on
time. At this stage I have to perform various multiple tasks in a single time. I used to
prepare presentations, guide my subordinates how to work, think of wider strategies that
will build an organisation’s profitability, etc. also I have my personal life where I have to
take care of my family. I have the ability to manage my personal as well as professional
life. I am a good at multitasking.
5. Tell us about a project you worked on that required you to persuade others to your
point of view (what did you do and what was the outcome?)
Same presentation mentioned in question 2 where I had to persuade everyone in the group
and help them become confident and get a great outcome or maybe you have a better idea to
write here
I worked in hospitality sector for years and once I was asked about managing a big
event on my own. At initial level I had no idea how to work as that was my first big gig so at
first I encouraged myself that I can do this and I managed the event with full confidence
without panicking. I managed menu, lightning, security, safety, people, etc, in an effective
manner.

INTERVIEW PRACTICE – COPY AND PASTE YOUR REFLECTION NOTES
FROM YOUR INTERVIEW PRACTICE HERE (MAX 200 WORDS IN BULLET
POINT FORMAT)
After giving the interview I felt more confident regarding giving a successful
interview. The interview practise helped me to understand how I must react to questions
asked by the interviewer. The main thing that I have learnt from the interview process is that
we must not fear of giving an interview, rather we should be relaxed and calmly give answer
to all questions asked by the interviewer. A confident person is more impressive than a
fearful one and thus I will suggest that if anybody wants to give an effective interview he or
she must be confident about whatever he or she is saying. I learnt that a successful interview
requires skill, cunning, advanced planning, careful observations and also a little luck. The
main thing which I have learnt from the interview process is that every individual must be
flexible so that he may adopt any surrounding for providing a successful interview. Also it is
important for an interviewee to speak in a normal tone so that answers given to the
interviewer do not give an offensive impression. It is important for each and every
interviewee to have knowledge about current affairs of the world. Moreover the interviewee
must be prepared for analytical and situational questions.
You can leave this blank as I will have to write whatever I did at that interview

ASSESSMENT CENTRE PRACTICE – COPY AND PASTE YOUR REFLECTION
NOTES HERE (MAX. 200 WORDS IN BULLET POINT FORMAT)
Leave this blank

References