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IBM OUTSOURCE ANALYSIS 11 IBM OUTSOURCE ANALYSIS 0 Business Research Contents Introduction

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Holmes Colleges

   

HI6008 Business Research (HI6008)

   

Added on  2020-03-01

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The primary object of this report is to understand the rewards and weaknesses of outsourcing, from the perspective of different companies. IBM is one of the key players in the outsourcing market; therefore, the report will discuss the strategies and policies of IBM's outsourcing process. The secondary objective of this report is to focus on analyzing different strategies of organizations to succeed in outsourcing their activities

IBM OUTSOURCE ANALYSIS 11 IBM OUTSOURCE ANALYSIS 0 Business Research Contents Introduction

   

Holmes Colleges

   

HI6008 Business Research (HI6008)

   Added on 2020-03-01

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IBM OUTSOURCE ANALYSIS 11 IBM OUTSOURCE ANALYSIS 0 Business Research Contents Introduction_1
IBM OUTSOURCE ANALYSIS 1ContentsIntroduction................................................................................................................................3Project Objective........................................................................................................................4Project Scope..............................................................................................................................4Literature Review.......................................................................................................................5Advantage of Outsourcing.........................................................................................................5Reduction in Costs.................................................................................................................5Performance of Tasks through Experts..................................................................................5Efficiency in Company’s Operation.......................................................................................6Focus on Core Activities........................................................................................................6Quality of Customer Service..................................................................................................6Disadvantages of Outsourcing...................................................................................................6No control over Management.................................................................................................7Danger of New Competition..................................................................................................7Bad Publicity..........................................................................................................................7Data leak.................................................................................................................................7Difficulty of Language...........................................................................................................8Employees Dismissal.............................................................................................................8Unknown Future Expenses....................................................................................................8Effect of Outsourcing on IBM’s Business.................................................................................9Conclusion................................................................................................................................11References................................................................................................................................12Appendix..................................................................................................................................14List of Figures Figure 1: India IT Service Exports...........................................................................................14
IBM OUTSOURCE ANALYSIS 11 IBM OUTSOURCE ANALYSIS 0 Business Research Contents Introduction_2
IBM OUTSOURCE ANALYSIS 2Figure 2: IBM Outsourcing Market.........................................................................................14
IBM OUTSOURCE ANALYSIS 11 IBM OUTSOURCE ANALYSIS 0 Business Research Contents Introduction_3
IBM OUTSOURCE ANALYSIS 3Introduction The delegating of noncore practices of business to reduce expenses, time and services, in order to gain a competitive advantage is called Outsourcing. Various enterprises transfer theirsecondary business activities to third parties, to enhance their focus on core activities of the business. There are numerous benefits of outsourcing a business task such as cost reduction, consumer satisfaction, expert performance, quality enhancement and risk distribution. Many organisations have implemented the outsourcing strategy in their business model and gained success such as IBM, Accenture, and Teleperformance. These companies use outsourcing to transfer secondary business tasks to enhance their efficiency like accounting, legislative, data analysis, call centers, and information technology. This report will discuss regarding the benefits and drawbacks of outsourcing from IBM’s viewpoint.
IBM OUTSOURCE ANALYSIS 11 IBM OUTSOURCE ANALYSIS 0 Business Research Contents Introduction_4

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