This article discusses the case study of ICT Business Informatics, covering the McDonald Framework, ACS codes of ethics, ACS codes of professional conduct, and relevant Australian legislation. The article provides expert guidance on how to handle ethical dilemmas in the workplace.
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Running head: ICT BUSINESS INFORMATICS ICT Business Informatics Name of the Student Name of the University Author’s Note:
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1 ICT BUSINESS INFORMATICS Table of Contents 1. McDonald Frame Work.........................................................................................................2 2. ACS Code of Ethics...............................................................................................................4 3. ACS Code of Professional Conduct.......................................................................................4 4. Relevant Australian Legislation.............................................................................................5 References..................................................................................................................................6
2 ICT BUSINESS INFORMATICS 1. McDonald Frame Work a)Recognizing the Moral Dimension James is being contracted by a specific web design consultancy organization for interviewingtheirstaffsforascertainingtheirrelevantknowledge.Themajoraimis informing the organization regarding the kind of training courses, which are required to be implemented. James was to highlight the various areas of total weaknesses in respect to the identification of individual weaknesses (McDermid 2015). James was advised to gather the individual information from several interviewees and to keep them private. However, a senior Vice President of this organization asked him about the results and James has faced moral or ethicaldilemma.Themoraldimensionsinthisparticularcasestudyaretheproper implementations of ACS codes of ethics, ACS codes of professional conduct as well as suitable Australian legislation. b)Who are the Interested Parties? What are their relationships? Thevariousinterestedpartieswithinthisspecificcasestudyaretheentire organizational management like senior Vice President, James and the several interviewees of whomtheinterviewsarebeingundertaken(LevittandMoorhead2013).Themajor relationship between each and every above mentioned interested parties would be that each of them are part of one particular organization. c)What values or principles are involved? Few of the most significant and relevant principles and values are involved here. Amongst them, the first ethical value is professionalism. Since, James was instructed beforehand not to disclose the result, he would be termed as unprofessional if he shares the result (alZahir and Kombo 2014). The second ethical value would be honesty. Sharing the
3 ICT BUSINESS INFORMATICS result with senior Vice President might make him dishonest. The third ethical value is professional development. The issues related to profession would be increased and the relationship with public would be hampered. d)Course of Actions The most significant action course for James in this specific case study is informing to the high authority regarding this kind of dilemma. Moreover, he should also talk with the senior Vice President regarding the concern and make him understand that he is not supposed to share the results in respect to Privacy Act 1988. Being a responsible employee, it is his duty to maintain privacy. e)Benefits and Burdens The main benefit of this case study is that the Web Design Consultancy Company would be able to know about the knowledge of their staffs from this interview. Moreover, the individual weaknesses of the employees would be known to the management (Burmeister 2013). The burden here is that James is instructed not to share the interview results with anyone and senior Vice President has asked for the result. f)Analogous Cases The analogous cases of the case study are given below: i) The organizational management should share the results with the senior Vice President since he is one of the major parts of the organization. ii) James should not be forced to maintain the privacy of data. g)Discussion with Relevant Others
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4 ICT BUSINESS INFORMATICS Thedecisionofnotsharingresultsiseventuallytakenbytheorganizational management (Board 2014). James could discuss this particular matter with the respective higher authority or management and then take up steps to solve these issues. h)Accordance of Decision with Legal and Organizational Rules James will not be able to maintain the privacy as well as organizational rules, since the senior Vice President has asked about the results of interviews and he is not being able to answer him. i)Comfortable with Decision I am not comfortable with this particular decision of organizational management as they are forcing James to not to disclose the interview results of employees to any other staff of the Web Design Consultancy Company. Furthermore, if James shares the result with the Senior Vice President, he would be violating Australian legislation of Privacy Act 1998. 2. ACS Code of Ethics The three distinct values of the ACS codes of ethics, which would be completely relevant for this case study are professionalism, honesty and professional development (Noddings 2013). When any one of these values are violated, the person is termed as unethical. The recommendation here would be that James should discuss the matter with his higher authority and take permission to share the results with senior Vice President. Since, the senior VP is one of the major part of the organization, there is no need to hide the results from him.
5 ICT BUSINESS INFORMATICS 3. ACS Code of Professional Conduct The clauses for the three ACS codes of ethics are professionalism, honesty and professional development. For honesty, the clauses are distinguishing within the personal and professional advices and opinions and qualifying the professional opinions on the basis of limited knowledge and experience. For professionalism, the clauses are taking appropriate actions against the individuals, who are engaged in behaviours contrary to the value and taking informed, knowledgeable and objective stances over the professional work effectively (Levitt and Moorhead 2013). For professional development, the clauses are encouragement of employees for continuing their professional development and supporting proper training regarding the requirements. 4. Relevant Australian Legislation The relevant Australian legislation that is suitable for this case study is Privacy Act 1998. James should not disclose the result with anyone.
6 ICT BUSINESS INFORMATICS References alZahir, S. and Kombo, L., 2014, May. Towards a global code of ethics for engineers. InProceedingsof the IEEE 2014 InternationalSymposiumon Ethicsin Engineering, Science, and Technology(p. 40). IEEE Press. Board, B.A.C., 2014. Professional and ethical compliance code for behavior analysts. Burmeister, O.K., 2013. Achieving the goal of a global computing code of ethics through an international-localisation hybrid.Ethical Space,10(4), pp.25-32. Levitt, D.H. and Moorhead, H.J.H. eds., 2013.Values and ethics in counseling: Real-life ethical decision making. Routledge. McDermid, D., 2015.Ethics in ICT: an Australian perspective. Pearson Higher Education AU. Noddings, N., 2013.Caring: A relational approach to ethics and moral education. Univ of California Press.