ICT Project Management: Scope, Schedule, Risk and Quality Plan

This paper discusses the scope, schedule, risk and quality plan for the Online Stud farming Management System project. It covers the desired area of impact, stakeholder involvement, resource allocation, risk assessment, and quality management plan.

Running head: ICT PROJECT MANAGEMENT
ICT Project Management
Name of the Student
Name of the University
Authors Note

1ICT PROJECT MANAGEMENT
Table of Contents
1.Project overview...........................................................................................................................2
2.0 Measurable organizational value (MOV)..................................................................................2
2.1 Desired area of Impact...........................................................................................................2
2.2 Value of the project plan........................................................................................................3
2.3 Stakeholder involved in the project plan...............................................................................3
2.4 Proper timeframe and metric.................................................................................................4
3. Scope management plan..............................................................................................................6
3.1 Detailed scope of the project.................................................................................................6
3.2 List of resources.....................................................................................................................7
4. Project schedule and WBS...........................................................................................................7
4.1 Project schedule.....................................................................................................................7
4.2 WBS.......................................................................................................................................9
4.3 Milestone of the Project plan.................................................................................................9
5. Project risk analysis and plan......................................................................................................9
5.1 Project assumptions...............................................................................................................9
5.2 Risk Assessment..................................................................................................................10
6. Quality management plan..........................................................................................................13
6.1 Philosophy for delivering a quality system to the client......................................................13
6.2 Quality issues.......................................................................................................................13
Bibliography..................................................................................................................................15
Appendices:...................................................................................................................................17
Appendix 1: Annotated Bibliography........................................................................................17
Appendix 2: Closure checklist...................................................................................................17
Appendix 3: Project evaluation.................................................................................................17

2ICT PROJECT MANAGEMENT
1. Project overview
The businesses are advancing all over the world and the enterprises are experiencing drastic
changes in the technology fields every day. The online advanced system is slowly gaining
popularity and is replacing the age old procedures of conducting the business. The advanced
technologies are capable to offer them several benefits. Globex has appointed a team and that
team will assist them to develop the Online Stud farming Management System.
The paper will explain all the beneficiary aspects that OSFMS BOOKING system can
provide. The issues, risks and assumptions have also been elaborated in the report.
2.0 Measurable organizational value (MOV)
2.1 Desired area of Impact
OSFMS booking project is associated with the following desired area of impact-
Customer: Globex customers comprises of the horse owners, farmers and the general
customers. They are facing numerous problems and the latest adopted online booking system can
help them to know the details about the issues
Strategy: The latest adopted online booking system can aid in decision making. Globex
can take critical or smart decision with the help of this online booking system
Social: The latest adopted online booking system can help Globex to interact with the
customers
Operational: The latest adopted online system will make the business process faster for
sure. Globex can be able to store and process data smoothly and fast.

3ICT PROJECT MANAGEMENT
Governed and sponsored
by
Sponsor
Assessed in details by
Business Analyst,
Marketing Manager,
Conducted by
Coder, Employees
Uses by
Farmers, horse
owners, customers
Interest
Power
Financial: The latest adopted online booking system will provide error-free results.
2.2 Value of the project plan
OSFMS booking online project value plan consists of-
Better: The OSFMS booking online system comes with embellished security and
privacy features which can let Globex to conduct the business activities safely and peacefully
Cheaper: The OSFMS booking online system will curb down the expenses of hardware
and the software resources required for conducting the business
Faster: The OSFMS booking online system will make the business process affordable
2.3 Stakeholder involved in the project plan
OSFMS booking online project involves the following list of stakeholders

4ICT PROJECT MANAGEMENT
2.4 Proper timeframe and metric
Rank Effect Metrics Timeframe
1 Operational The OSFMS booking
will save a lot of time
and will assist in
conducting the
business much faster,
thus save a lot of time
for Globex
4.5 months
2 Strategy OSFMS booking
online system aids
Globex in taking
tactical decision that
can improvise the
business
3.5 months
3 Customer Globex with the
assistance of the
system can provide
excellent horse
owners, customers.
They can
communicate with
them and provide help
4 months

5ICT PROJECT MANAGEMENT
and support in need
4 Social OSFMS booking
system can offer
several benefits to the
employees, the horse
owners and the
customers to
communicate with
one another
5 months
5. Financial The system will make
the business process
affordable by
reducing costs
required to purchase
hardware and
software resources
3.5 months
3. Scope management plan
3.1 Detailed scope of the project
OSFMS booking project detailed scope has been proposed below-

6ICT PROJECT MANAGEMENT
Requirements: The OSFMS booking system has been planned to implement and
configure in the Globex premises and the online booking system is going to cater several benefits
related to the employees, customers and the horse owners.
In scope and out scope:
In scope: In-scope project is associated with -
 Globex can be able to conduct business elegantly and it is possible because of the advent
of the online booking system
 The online booking system can ease the calculation of the financial data
 The OSFMS booking system offers assistance to track the employees
 The OSFMS online booking system offers assistance them to understand the behavior of
horse owners, customers as well as the farmers
Out scope: OSFMS project’s out pf scope details-
 Training is required for the candidates in the Globex’s premises and according to the
project plan the training out-of-scope of the project plan
 OSFMS online booking system needs maintenance and the scope of maintenance is
absent from the project plan
Deliverables: OSFMS online booking project comes with the following list of deliverables
 The OSFMS project will need a budget of
 The OSFMS project is expected to complete by
 The project manager creates the project plan in which the all the activities have been
elaborated in details

7ICT PROJECT MANAGEMENT
Scope verification procedure: The scope verification procedure will let Globex know
how to mitigate the issues the horse owners, customers and the farmers are facing right now
and depending on that they can take important measures to facilitate them. The online system
will provide assistance so they can stay connected with Globex all the time.
3.2 List of resources
The project manager allocate resources for the project and they are-
Human resources: The resources allocated for the project are- business analyst,
marketing manager, project manager and the coder.
Resource Name Type Max. Units Std. Rate
Project Manager Work 100% $35.00/hr
Marketing Manager Work 100% $30.00/hr
Business Analyst Work 100% $30.00/hr
Coder Work 100% $30.00/hr
4. Project schedule and WBS
4.1 Project schedule
Task Name Duration Start Finish Predecessors Resource Names Cost
Online Stud farming
Management System
Project Plan
52 days Mon 21-
05-18
Tue 31-
07-18 $14,080.00
Initiating the
Business Case 9 days Mon 21-
05-18
Thu 31-
05-18 $3,320.00
Fixing Appointment
with the Project
Manager
4 days Mon 21-
05-18
Thu 24-
05-18
Business
Analyst,Marketing
Manager
$1,920.00
Project Plan
Development 5 days Fri 25-
05-18
Thu 31-
05-18 3 Project Manager $1,400.00
Milestone 1:
Finishing the Business
Case
0 days Thu 31-
05-18
Thu 31-
05-18 4 $0.00

8ICT PROJECT MANAGEMENT
Planning 43 days Fri 01-
06-18
Tue 31-
07-18 $10,760.00
Conducting
Primary Planning 11 days Fri 01-
06-18
Fri 15-
06-18 $3,080.00
Detailed Schedule
Planning 5 days Fri 01-
06-18
Thu 07-
06-18 4 Project Manager $1,400.00
Detailed Resource
Planning 6 days Fri 08-
06-18
Fri 15-
06-18 8 Project Manager $1,680.00
Milestone 2:
Completing the
Primary Planning
0 days Fri 15-
06-18
Fri 15-
06-18 9 $0.00
Carrying Out
Supplementary
Planning
32 days Mon 18-
06-18
Tue 31-
07-18 $7,680.00
Carrying Out
Quality Management 7 days Mon 18-
06-18
Tue 26-
06-18 9 Business Analyst $1,680.00
Carrying Out
Communication
Management
6 days Wed 27-
06-18
Wed 04-
07-18 12 Business Analyst $1,440.00
Carrying Out
Change Management 7 days Thu 05-
07-18
Fri 13-
07-18 13 Business Analyst $1,680.00
Online System
Development 7 days Mon 16-
07-18
Tue 24-
07-18 14 Coder $1,680.00
Online System
Testing 5 days Wed 25-
07-18
Tue 31-
07-18 15 Coder $1,200.00
Milestone 3:
Carrying Out the
Supplementary
Planning and Online
System Development
0 days Tue 31-
07-18
Tue 31-
07-18 16 $0.00

9ICT PROJECT MANAGEMENT
Figure 1: Gantt chart
(Source: Created by author)

10ICT PROJECT MANAGEMENT
4.2 WBS
Figure 2: Work Breakdown Structure
(Source: Created by author)
4.3 Milestone of the Project plan
Task Name Start
Online Stud farming Management System Project Plan Mon 21-05-18
Milestone 1: Finishing the Business Case Thu 31-05-18
Milestone 2: Completing the Primary Planning Fri 15-06-18
Milestone 3: Carrying Out the Supplementary Planning and Online
System Development Tue 31-07-18

11ICT PROJECT MANAGEMENT
5. Project risk analysis and plan
5.1 Project assumptions
Following has been assumed for the project-
Time: The project manager has allocated fixed time period within which the tasks must
be accomplished and it is assumed the members will follow the timetable prepared
Budget: The business analyst along with the project manager analyses the market and
prepares the budget for the project. The stakeholders are bound to follow the budget schedule
and it is expected that the project will not go over budget
Resources: Project manager allocates resources for the project and it is expected that the
resources selected will be of high quality

12ICT PROJECT MANAGEMENT
5.2 Risk Assessment
Risk
ID
Description Probability Impact Rate Assigned to Response
Strategy
Threat or
Opportunity
1 The OSFMS online
booking must be
implemented with
care and
responsibility or else
the entire business
process of Globes
will suffer
Upto 85% 5 High Coder OSFMS
online
booking
system
should have
been
installed
properly
The OSFMS
online
booking site
will cater
them long
term benefits
is the system
is well
implemented
2 The project is over
budget
Upto 75% 4 High Market
analyst
The duty of
the market
analyst is to
assess the
market,
conducts
feasibility
study and the
schedule
budget for
the project
The project
can gain
success if the
project is
over budget

13ICT PROJECT MANAGEMENT
3 The project struggles
as the project
manager fails to
allocate resources
accurately
Upto 65% 3 Medium Project
manager
It is the duty
of the project
manager to
assess the
stakeholders’
strength and
ability and
expertise and
based on that
the project
tasks must
be well
distributed
They can
gain success
and long
term benefits
if the
resources are
accurately
overallocated
Probability of
occurrence
Impact of occurrence
Very low Low Medium High Very high
Very low
Low
Medium Resource
risk
Technical risk
High Schedule risk Technical risk
Very high
Figure 3: Qualitative Risk Analysis
(Source: Created by author)

14ICT PROJECT MANAGEMENT
6. Quality management plan
The OSFMS online booking system must be completed ensuring the project standard and
quality. It is the duty of the project manager to assure the project quality and standard. The project
manager’s mission and the vision are necessary to meet the project’s quality.
6.1 Quality issues
Project Name: OSFMS BOOKING Online Booking
System
Project manager Name:
Sl.No Quality related issues that
are possible
Mitigation
time
Method for
mitigation
Owner Status
1 The error-prone
documentation is refraining
the associated project
stakeholders to continue the
project
4 months Inspection Project
manager
Open
2 The hardware resources have
multiple flaws due to which
the OSFMS project is not
interlinked appropriately with
the hardware resources
4.5 month Inspection Project
manager
Open
3 The employees and the
management staffs are not
experienced enough and do
3.5 months Inspection project
manager
Open

15ICT PROJECT MANAGEMENT
not have the required skills to
manage the project resources
Validation and the verification testing methods have been elaborated below-
Validation testing: This testing ensures that whether the stakeholders of the project are
working to meet the quality of the project or not.
Verification testing: This testing ensures that the project is being carried out following the
policies or not.

16ICT PROJECT MANAGEMENT
Bibliography
Grabara, J., & Bosun, P. (2014). Consideration on online education in Romania. International
Letters of Social and Humanistic Sciences, 14(1), 59-65.
Kogan, A., Sudit, E. F., & Vasarhelyi, M. A. (2018). Continuous online auditing: A program of
research. In Continuous Auditing: Theory and Application (pp. 125-148). Emerald
Publishing Limited.
Reddy, T. B., Thomas, A. D., Stamatis, D., Bertsch, J., Isbandi, M., Jansson, J., ... & Kyrpides, N.
C. (2014). The Genomes OnLine Database (GOLD) v. 5: a metadata management system
based on a four level (meta) genome project classification. Nucleic acids research, 43(D1),
D1099-D1106.
Shin, W. S., & Kang, M. (2015). The use of a mobile learning management system at an online
university and its effect on learning satisfaction and achievement. The International Review
of Research in Open and Distributed Learning, 16(3).
Vasarhelyi, M. A., & Halper, F. B. (2018). The continuous audit of online systems. In Continuous
Auditing: Theory and Application (pp. 87-104). Emerald Publishing Limited.
Wefel, J. S., Kesler, S. R., Noll, K. R., & Schagen, S. B. (2015). Clinical characteristics,
pathophysiology, and management of noncentral nervous system cancer‐related cognitive
impairment in adults. CA: a cancer journal for clinicians, 65(2), 123-138.

17ICT PROJECT MANAGEMENT
Wei, H. C., Peng, H., & Chou, C. (2015). Can more interactivity improve learning achievement in
an online course? Effects of college students' perception and actual use of a course-
management system on their learning achievement. Computers & Education, 83, 10-21.
Zhang, W., Xu, Y., Liu, W., Zang, C., & Yu, H. (2015). Distributed online optimal energy
management for smart grids. IEEE Transactions on Industrial Informatics, 11(3), 717-727.

18ICT PROJECT MANAGEMENT
Appendices:
Appendix 1: Annotated Bibliography
Otieno, F. A. O. (2000, November). The roles of monitoring and evaluation in projects. In 2 and
International Conference on Construction in Developing Countries: Challenges facing the
construction industry in developing countries (pp. 15-17).
Otieno (2000) states the project managers carry out numerous projects and because of many
reasons the project fails. The projects mainly fail due to project manager’s misinterpretation or due
to the project stakeholders’ lack of expertise. There are also many other reasons for which the
projects fail. However, following certain methodologies and the policies the stakeholders of the
project can successfully accomplish the project activities and can reduce the issues.
Munns, A. K., & Bjeirmi, B. F. (1996). The role of project management in achieving project
success. International journal of project management, 14(2), 81-87.
The paper here defines the duties that the project manager along with his team and the
project stakeholders must take up to successfully accomplish the project. Munns and Bjeirmi
(1996) explain all the techniques that the project manager along with the business analyst must take
up to perform all the activities. It has been defined in the project that the project stakeholders must
maintain project’s qulaity as only it can maintain sustainability of the project.
Appendix 2: Closure checklist
Task Name Resource Names Signature
Online Stud farming Management System Project Plan
Initiating the Business Case
Fixing Appointmet with the Project Manager Business

19ICT PROJECT MANAGEMENT
Analyst,Marketing
Manager
Project Plan Development Project Manager
Milestone 1: Finishing the Business Case
Planning
Conducting Primary Planning
Detailed Schedule Planning Project Manager
Detailed Resource Planning Project Manager
Milestone 2: Completing the Primary Planning
Carrying Out Supplementary Planning
Carrying Out Quality Management Business Analyst
Carrying Out Communication Management Business Analyst
Carrying Out Change Management Business Analyst
Online System Development Coder
Online System Testing Coder
Milestone 3: Carrying Out the Supplementary
Planning and Online System Development
Appendix 3: Project evaluation
Project evaluation has been stated below-
Customer: Globex customers comprises of the horse owners, farmers and the general
customers. They are facing numerous problems and the latest adopted online booking system can
help them to know the details about the issues
Strategy: The latest adopted online booking system can aid in decision making. Globex can
take critical or smart decision with the help of this online booking system
Social: The latest adopted online booking system can help Globex to interact with the
customers
Operational: The latest adopted online system will make the business process faster for
sure. Globex can be able to store and process data smoothly and fast.

20ICT PROJECT MANAGEMENT
Financial: The latest adopted online booking system will provide error-free results.