ICT Project Management Assignment- E-Ticket for the Grand Show

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Added on 2020-03-23

ICT Project Management Assignment- E-Ticket for the Grand Show

Added on 2020-03-23

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Name of UniversityAssessment 3 ICT Project Management Project CharterStudent’s Name

ICT Project Management Assignment- E-Ticket for the Grand Show_1

Project Charter: E-Ticket for the Grand Show (RALS)Table of ContentPart One...........................................................................................................................................2Part Two...........................................................................................................................................3Part Three.........................................................................................................................................4Part Four..........................................................................................................................................5Part Five...........................................................................................................................................7Part Six.............................................................................................................................................9Appendix........................................................................................................................................10References......................................................................................................................................11Page 1 of 18

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Project Charter: E-Ticket for the Grand Show (RALS)Part OneProject Description: A show is organized during November every year for three days by theRALS organization where they demonstrate their farming and lifestyle appliances. For this show,tickets are sold and the earnings are given to the ICV, a charitable trust for indigenous people.The ticket reserving system is manual, leading to overcrowding by people and some of themeven break the fence for getting inside the boundary without buying tickets, so RALS thought ofchanging its manual ticket reserving system to online ticket reserving system and gave theproject to Virtucon.Area of Impact:Rank 1 - Customer: The customers will be happier now as they no longer will have to standoutside in the long line for buying tickets.Rank 2 - Operational: The division of tickets among the customers will become simpler andeasier than before.Rank 3 – Finance: More tickets will be sold increasing the financial condition.Rank 4 – Strategy: RALS will be able to give more money to the ICV as more and more ticketswill be sold.Rank 5 – Social: RALS will be able to show more social concerns by giving more money to ICVas more tickets will be soldProject value:Value 1 (Faster): Because the tickets will be booked before the beginning of show online, thiswill reduce the load on the ticket counter.Value 2 (Do more): The positive results will encourage RALS to develop more and expand theshow.Page 2 of 18

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Project Charter: E-Ticket for the Grand Show (RALS)Metrics with target:MetricsTargetReduce the workload in the ticket counter and the security gate todecrease the number of volunteers.During the show inNovemberStart of revenue production before the start of showBefore the start ofshow in NovemberAfter the implementation of the project in the first year the increase inmoney gathering and donation to ICV by 15%.After the show inNovemberDevelopment in the volume of selling tickets every year before thebeginning of the show in November.After the show inNovemberPart TwoScope Management PlanDefine Scope: The aim of this project is to transform its manual ticket reserving system to onlineticket reserving system to decrease the working load among the volunteers in the ticket counterand main gate.Identify requirements: Customer ID proof for registration, unveiled ID with a scanner tag forrecognizing its visitors, should be safe from computer-based crimes, should be straightforward tobe used from any electronic gadgets.In-Scope: While working on the online ticket reserving system, a different user ID, accessibleand a scanner tag with all volunteers are required to be there.Out-of-Scope: all the required support beyond the 10 working days after the test andimplementation is done. That is training beyond 10 days, maintenance support beyond 10 days.Deliverables: Everything as per the requirements of the associates should be contained in theticketing framework which will be simple, satisfactory and legal.Page 3 of 18

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ICT Project Management Assignment- E-Ticket for the Grand Show