ICT Project Management

This article discusses the development of a project schedule for the warehouse construction project and techniques for resource allocation like resource levelling and resource smoothing. It also provides insights into resolving the problem of over-allocation of resources in the project.

Running Head: PROJECT MANAGEMENT
ICT Project Management
Name of the Student
Name of the University

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Table of Contents
Part A: Developing the Schedule.....................................................................................................2
Answer to Question 1..................................................................................................................2
Answer to Question 2................................................................................................................10
Answer to Part a.....................................................................................................................10
Answer to Part b....................................................................................................................11
Answer to Part c.....................................................................................................................11
Answer to Part d....................................................................................................................11
Answer to Question 3................................................................................................................11
Answer to Question 4................................................................................................................13
Answer to Part a.....................................................................................................................13
Answer to Part b....................................................................................................................13
Answer to Part C....................................................................................................................14
Answer to Question 5................................................................................................................14
Answer to Part a.....................................................................................................................14
Answer to Part b....................................................................................................................15
Answer to Question 6................................................................................................................15
Part B: Revising the Plan...............................................................................................................16
Answer to Question 1................................................................................................................16
Answer to Question 2................................................................................................................16
Bibliography..................................................................................................................................18

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Part A: Developing the Schedule
Answer to Question 1
Task Name Duration Start Finish
WHA_PartAQ1 177 days Mon 01-10-18 Mon 01-07-19
Investment Board
Acceptance
1 day Mon 01-10-18 Mon 01-10-18
Workshop
refurbishment
20 days Tue 02-10-18 Mon 29-10-18
Plumbing 2 days Tue 02-10-18 Wed 03-10-18
Leichardt 2 days Tue 02-10-18 Wed 03-10-18
Toowong 1 day Tue 02-10-18 Tue 02-10-18
Hawthorn 1 day Tue 02-10-18 Tue 02-10-18
Electrics 4 days Wed 03-10-18 Mon 08-10-18
Leichardt 3 days Thu 04-10-18 Mon 08-10-18
Toowong 2 days Wed 03-10-18 Thu 04-10-18
Hawthorn 2 days Wed 03-10-18 Thu 04-10-18
Paint 17 days Fri 05-10-18 Mon 29-10-18

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Leichardt 3 wks Tue 09-10-18 Mon 29-10-18
Toowong 2 wks Fri 05-10-18 Thu 18-10-18
Hawthorn 2 wks Fri 05-10-18 Thu 18-10-18
Hardware 53 days Tue 02-10-18 Thu 13-12-18
Hardware Order 18 days Tue 02-10-18 Thu 25-10-18
Develop Tender
Document
6 days Tue 02-10-18 Tue 09-10-18
Open Tender 2 wks Wed 10-10-18 Tue 23-10-18
Award Tender 1 day Wed 24-10-18 Wed 24-10-18
Review & Sign
Contract
1 day Thu 25-10-18 Thu 25-10-18
Hardware Shipping 2 wks Fri 26-10-18 Thu 08-11-18
Workstation
configuration
18 days Fri 09-11-18 Tue 04-12-18
Work bench assembly 2 wks Fri 09-11-18 Thu 22-11-18
Power tool assembly 2 wks Fri 09-11-18 Thu 22-11-18

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PC image installation 3 days Fri 23-11-18 Tue 27-11-18
3D printer Setup and
test
1 wk Wed 28-11-18 Tue 04-12-18
Shipping to Hawthorn
& Toowong
7 days Wed 05-12-18 Thu 13-12-18
Packing containers 4 days Wed 05-12-18 Mon 10-12-18
Shipping 3 days Tue 11-12-18 Thu 13-12-18
Workshop Fit outs 20 days Wed 10-04-19 Thu 09-05-19
Networking 10 days Wed 10-04-19 Wed 24-04-19
Networking in
Leichardt
2 days Wed 10-04-19 Thu 11-04-19
Networking in
Toowang
2 days Tue 16-04-19 Wed 17-04-19
Networking in
Hawthorn
2 days Tue 23-04-19 Wed 24-04-19
Servers 10 days Fri 12-04-19 Mon 29-04-19
Servers in Leichardt 2 days Fri 12-04-19 Mon 15-04-19
Servers in Toowang 2 days Thu 18-04-19 Mon 22-04-19

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Servers in Hawthorn 2 days Fri 26-04-19 Mon 29-04-19
Workstation
installation
11 days Tue 16-04-19 Thu 02-05-19
Workstation
installation in Leichardt
3 days Tue 16-04-19 Thu 18-04-19
Workstation
installation in Toowang
3 days Tue 23-04-19 Fri 26-04-19
Workstation
installation in Hawthorn
3 days Tue 30-04-19 Thu 02-05-19
Surveillance System
install
11 days Mon 22-04-19 Tue 07-05-19
Survellience system
install in Leichardt
3 days Mon 22-04-19 Wed 24-04-19
Survellience system
install in Toowang
3 days Mon 29-04-19 Wed 01-05-19
Survellience system
install in Hawthorn
3 days Fri 03-05-19 Tue 07-05-19
Dust Extraction system 10 days Wed 17-04-19 Thu 02-05-19

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installed
Dust Extraction
system installed in Leichardt
2 days Wed 17-04-19 Thu 18-04-19
Dust Extraction
system installed in Toowang
2 days Wed 24-04-19 Fri 26-04-19
Dust Extraction
system installed in
Hawthorn
2 days Wed 01-05-19 Thu 02-05-19
Systems Training 13 days Mon 22-04-19 Thu 09-05-19
Systems Training in
Leichardt
1 wk Mon 22-04-19 Mon 29-04-19
Systems Training in
Toowang
1 wk Mon 29-04-19 Fri 03-05-19
Systems Training in
Hawthorn
1 wk Fri 03-05-19 Thu 09-05-19
Software 167 days Tue 02-10-18 Tue 18-06-19
AI Assisted
Surveillance
27 days Tue 02-10-18 Wed 07-11-18
API configuration 2 wks Tue 02-10-18 Mon 15-10-18

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Activity Learning 10 days Tue 16-10-18 Mon 29-10-18
Billable events 2 wks Tue 16-10-18 Mon 29-10-18
Safety events 2 wks Tue 16-10-18 Mon 29-10-18
Image rendering 2 days Tue 30-10-18 Wed 31-10-18
Testing 1 wk Thu 01-11-18 Wed 07-11-18
Knowledge
management system
30 days Tue 02-10-18 Mon 12-11-18
Product selection 1 wk Tue 02-10-18 Mon 08-10-18
Platform configuration 1 wk Tue 09-10-18 Mon 15-10-18
Taxonomies developed 3 wks Tue 16-10-18 Mon 05-11-18
KMS population 3 wks Tue 23-10-18 Mon 12-11-18
Learning Management
System
30 days Tue 02-10-18 Mon 12-11-18
Product selection 1 wk Tue 02-10-18 Mon 08-10-18
Set up can
configuration
2 wks Tue 09-10-18 Mon 22-10-18

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Course development 3 wks Tue 23-10-18 Mon 12-11-18
Sales Order System 16 days Thu 08-11-18 Thu 29-11-18
Requirements
analysis/codes identification
3 days Thu 08-11-18 Mon 12-11-18
Progress configuration 1 wk Tue 13-11-18 Mon 19-11-18
System population 1 wk Tue 20-11-18 Mon 26-11-18
Test 3 days Tue 27-11-18 Thu 29-11-18
Inventory 28 days Thu 08-11-18 Mon 17-12-18
Requirements
analysis/codes identification
2 wks Thu 08-11-18 Wed 21-11-18
Progress configuration 4 days Thu 22-11-18 Tue 27-11-18
System population 2 wks Wed 28-11-18 Tue 11-12-18
Test 4 days Wed 12-12-18 Mon 17-12-18
Human Resource
Management
55 days Tue 18-12-18 Tue 26-03-19
Requirements
analysis/codes identification
4 wks Tue 18-12-18 Tue 05-02-19
Progress configuration 3 wks Wed 06-02-19 Tue 26-02-19

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System population 2 wks Wed 27-02-19 Tue 12-03-19
Test 2 wks Wed 13-03-19 Tue 26-03-19
Purchase Order 33 days Wed 27-03-19 Tue 14-05-19
Requirements
analysis/codes identification
2 wks Wed 27-03-19 Tue 09-04-19
Progress configuration 1 wk Wed 10-04-19 Tue 16-04-19
System population 3 wks Wed 17-04-19 Thu 09-05-19
Test 3 days Fri 10-05-19 Tue 14-05-19
General ledger 14 days Wed 15-05-19 Mon 03-06-19
Requirements
analysis/codes identification
4 days Wed 15-05-19 Mon 20-05-19
Progress configuration 1 wk Tue 21-05-19 Mon 27-05-19
System population 3 days Tue 28-05-19 Thu 30-05-19
Test 2 days Fri 31-05-19 Mon 03-06-19
Integration testing 2 wks Tue 04-06-19 Tue 18-06-19
AI Acitivity Learning 177 days Mon 01-10-18 Mon 01-07-19

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Specific for each
Workshop
Leichardt 3 days Wed 19-06-19 Fri 21-06-19
Hawthorn 3 days Mon 24-06-19 Wed 26-06-19
Toowong 3 days Thu 27-06-19 Mon 01-07-19
M1: The start of the
project
0 days Mon 01-10-18 Mon 01-10-18
M2: Workshops ready 0 days Mon 01-10-18 Mon 01-10-18
M3: All software
programs complete
0 days Mon 01-10-18 Mon 01-10-18
M4:Go live 0 days Mon 01-10-18 Mon 01-10-18
Answer to Question 2
Answer to Part a
The problem of over-allocation of resources arises when a particular resource is allocated
to a number of different tasks within the same time period. In the project schedule developed for
the warehouse construction project, it has been found that there are a lot of activities in which,
the resources are over-allocated. One technique that can be used to resolve this problem is
resource levelling. In this technique, the activities or work packages in which the resources are

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over-allocated are not altered but their durations are altered in such a way that a resource does
not need to be involved in multiple work packages at the same time but also, the overall resource
usage (cost) remains the same.
Answer to Part b
WHA_PartAQ1.mpp WHA_PartAQ2.mpp
Total duration Total cost Total duration Total cost
177 days $657,120.00 301days $657,120.00
Answer to Part c
In the above comparison table, it can be seen that due to the use of resource leveling
technique, the total duration of the project has been increased from 177 days to 301 days but the
total estimated cost has remained the same.
Answer to Part d
After using the resource levelling technique, one major problem that arises is that the
estimated duration of the project increases significantly. From the attached mpp file, it can be
seen that due to resource levelling, the duration of the project has increased from 177 to 301
days.
Answer to Question 3
Memorandum
To
Harold Steptoe

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From
PLEASE FILL, Project Manager
Date: PLEASE FILL
Sub: Details Regarding Completion of Planning Stage
Sir,
This is to notify you that the initial planning phase of the Workhouse Construction
Project has been completed and this memorandum includes the summarized details of the points
that have been fulfilled and completed in the planning stage. As per the estimations that have
been made, the project is expected to take 301 days for execution and completion. The project is
expected to start from 1st October 2018 and after resource levelling, it has been found that the
project will be completed by 23rd December 2019 considering the national holidays and non-
working days in between and no delays during the entire course of the project. If this timeline is
not feasible for the project, then additional human resources will have to be recruited otherwise
the existing resources will be over-allocated and may not be able to fulfill all duties and goals in
the project. The basic usage rates of each of the current human resources are shown as follows.
Human Resource Name Estimated Cost Usage
Craft Artisan (CA) $ 95.00/hr
Business Analyst (BA) $ 120.00/hr
Knowledge Analysis (KA) $ 110.00/hr

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Software engineers (SE) $ 110.00/hr
Network engineers (NE) $ 110.00/hr
Mechanical Engineer (ME) $ 100.00/hr
Workshop Assistant $ 50.00/hr
Total Direct Labour Costs $ 695.00/hr
Accommodation $ 100.00
Flight $ 200.00
Total Costs $ 300.00
Answer to Question 4
Answer to Part a
A new resource that is chosen to be added in the list of resources is the software engineer.
In the list of work packages, it has been identified that there are some technical work duties like
platform configuration for which, the software engineer will be required. Moreover, the addition
of this new resource will also help to reduce the duration of the overall project.
Answer to Part b
WHA_PartAQ3.mpp WHA_PartAQ4.mpp
Total duration Total cost Total duration Total cost

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286.5 days $657,120.00 301 days $657,120.00
Answer to Part C
In this part, it is seen that the total duration of the project has been reduced from 301 days
to 286.5 days after the problem of over-allocation is resolved. While none of the activities have
been changed significantly, the two work packages namely, the system population of the human
resources and the purchase order have been slightly altered in order to reduce the overall project
duration.
Answer to Question 5
Answer to Part a
Two quality issues and the assessment plan for the quality of the project have been
highlighted in the following table.
Quality Issue Details Chance of Occurrence Effect on Project
Poor quality of
materials used
Due to a fault from
supplier or procurement
department’s end, the
quality of the materials
supplied maybe poor
resulting in major
problems during the
construction of the
workhouse
Medium Extreme
Unlicensed and pirated The software engineer Low Extreme

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software used may use pirated
software to develop the
required platform that
will cause cyber
security as well as legal
problems for the
company and also affect
the quality of the project
Answer to Part b
Some quality initiatives that can be taken are as follows.
WBS Number Task Name Predecessor Duration Resource
2.1 Check quality of
procured materials
1 5 Workshop
Assistant (WA)
3.3.1 Verify license and
digital certificates
of purchased
software
21 2 Software Engineer
(SE)
Answer to Question 6
The two left out tasks from the project are as follows.
 Quality review of the project after delivery
 Conduct training session for the employees who will be placed at the workhouse

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Part B: Revising the Plan
Answer to Question 1
Answer to Question 2
Change Impact on Project
duration
Explanation
Sprint 1 Longer The Leichardt Workshop activity started at the same time
as this activity
Sprint 2 Longer This task is dependent on the completion of HRM testing
activity
Sprint 3 Shorter It is dependent on the hardware related contracts activity
Sprint 4 Shorter This activity only starts after testing phase is complete
Change Impact on Project
Cost
Explanation
Sprint 1 Greater KE and WA are both added in this activity
Sprint 2 Greater WA, BA and CA have been added in this activity, thus
increasing the resource usage
Sprint 3 Greater KE and WA are both added in this activity; thus
increasing the resource usage
Sprint 4 Lesser Duration is reduced and hence resource usage is also
WHA_PartB.mpp

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reduced

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