End-of-Course Assessment – January Semester 2019

ICT223eEnd-of-Course Assessment – January Semester 2019
Business Analysis
COURSECODE Title of the
ECA
SUSS PI No Student
Name
Submission
Date

Question1.
(a).Changes approach being recommended for case XXI.
According to Pressman (2017) suggested that when Change approaches are implemented well
final product will be of high quality and failure free.
System Dynamics (SD).
System dynamics this approach helps system analysists in understanding and discussing issues
and problems of complicated system .Complicated system like innovative payments system has a
lot of components which interacts with each and most components have different issues for
example the payment component of innovative payment failed to work due to installing wrong
version of sql software which is inconvertible with the system.
Viable Systems Model (VSM).
This approach ensure system is working well and accepted by client .When clients
buys prepaid card they have to use the card and are full satisfied. System analysist
can use this approach to ensure casa xxi Company survives in completive market.
Strategic Options Development and Analysis.
This is the best approach to use in casa xxi because it helps to get views of clients’ .This
approach targets and complicated system. Clients face problem of entering stadium in time and
process was messy and this approach can system analysist to explain what they need to
be corrected.
Soft Systems Methodology (SSM).
This approach enable system analysts in modelling complex into a simple system
which solves issues and problems of completed systems .For example innovative
payment system is a huge and complicated system.
Critical Systems Heuristics (CSH).
This approach enable system analysist in evaluation of system and stakeholders of
system Asks workers at point of sale, vendors and client to evaluate system.
(b).Roles of business Analyst.
To identify problems of innovative payment system and look for a way of cabbing this issues.
To Proposes changes of innovative payment system to Coe.
To ensure all innovative payment system requirements are met.

Question 2.
(a)
Figure 1 below shows context diagram of Carto 21 system
(b).Use and importance of swim lanes in activity diagram.
Used to separate different department or classes from each other in activity diagram and
Importance
Swim lane ensures activity diagram is clear and well define.