ICTICT510 - Determine appropriate ICT strategies and solutions

This document discusses the ICT needs of Ransford College, including the need for additional rooms, upgraded operating systems, and high-performance hardware. It also explores the current organizational environment and relevant industry changes and trends. The document concludes with the determination of ICT goals, objectives, and future requirements.

ICTICT510 - Determine appropriate ICT strategies and
solutions
Assessment
ICT50115 - Diploma of Information Technology

College Details
Ransford College Pty Ltd T/A AAAR Institute
of Business & Technology
230 Church Street
Parramatta NSW 2150
Australia
T: 1300 198 775
T: [phone]
www.ransford.edu.au
[e-mail]
ABN 86 606 260 404
ACN 606 260 404
CRICOS 03614A
RTO Number 45178
Your Workplace Health and Safety (WHS) at Ransford College
1. It is your duty to inform staff at Ransford College if you see, hear or come across any
incident, situation or hazard that might require immediate attention
2. In case of an emergency evacuation, you are required to follow the instructions
provided by your trainer. While exiting the building, keep calm and walk alongside the
hand rails.
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The Assessment Process
Why are assessment tasks important?
To complete your qualification, you are required to apply the ideas you have been learning from this
unit of competence.
The assessment activities are an important part of your training program as they provide an
opportunity to apply what you have been learning and they give both you and your trainer feedback
on your progress.
How will you be assessed?
You will be required to complete a variety of written and practical exercises. Instructions for how to
complete the assessments are provided within each assessment task in this booklet.
What is required for successful completion?
Please read this section carefully before commencing the assessment tasks. You must carefully
complete EVERY task in this booklet. You must achieve a ‘Satisfactory’ mark for all assessment tasks
to be deemed Competent for the unit. If you are assessed as Not Competent, you will be given some
suggestions for improvement and asked to redo your assessment.
At the successful completion of the assessment tasks, you will have demonstrated your competence
against all of the requirements of the unit.
Submission of assessments
Your trainer will advise you when to commence the assessments in this booklet.
You are required to complete the written assessments on a separate document. You have access to
computers which are equipped with 2010 Microsoft suite of products. You will also have access to
the internet at the College to assist with research and resources. Assessment responses should be
typed; however, handwritten submissions will be accepted if they are clear and legible.
On the document please include:
o Your name
o The date
o The Assessment Number and Task Number.
For example:
o John Smith
o 10 August 2015
o Assessment 1 - Question 1 (Record your answer).
Please note that some assessments require additional documentation, such as a form or a
procedure, which must be included with your submission.
Make sure you check your material before submission. You must keep a copy of all work submitted.
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Access and equity
A student’s access to the assessment process should not be affected by restrictions placed on the
location or context of assessment beyond the requirements specified in the training package.
Reasonable adjustments can be made to ensure equity in assessment for people with disabilities,
including language and literacy. Adjustments include any changes to the assessment process or
context that meet the individual needs of the person with a disability, but do not change
competency outcomes. If you believe you have a disability that may affect the completion of these
assessment tasks please speak to your trainer.
Assessment outcomes
Your assessment submission will be assessed and you will be given feedback. Each assessment task
will be marked as either Satisfactory or Unsatisfactory and once all assessments have been marked
you will be given an outcome of Competent or Not Competent for the unit of competence.
What can you do if you don’t agree with the assessment result?
If you do not think the assessment process is valid, disagree with the assessment outcome, or
believe that you have been treated unfairly, you can appeal.
The first step is to discuss the matter with your trainer. If you still do not agree, you are able to
request a re-assessment. It is possible to have your assessment submission assessed by a different
assessor.
If you remain dissatisfied after the re-assessment, you should contact your trainer. Full details of the
appeals process are contained in your Student Handbook.
Declaration of Authenticity
You are required to sign a Declaration of Authenticity for every written assessment submission. The
Declaration is a signed statement from you stating that the assessment submission is your own
work.
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Scenario
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You are working at Ransford College as an IT Manager.
The College is currently located on the first floor of the building and has 5 available classrooms. Your
CEO advised you that the College will expand to the second floor, due to the increase of student
number and staff and therefore there will be a need for an extensive analysis and review on the ICT
requirements to the expansion.
Currently, each classroom has 30 desktops for the students and 1 laptop for the trainer connected to
a projector. The current desktops and laptops run windows 7, something that requires immediate
update.
On the new floor there are 7 empty rooms available. The CEO wants to transform:
1. 5 of these rooms into classrooms with 30 desktops in each classroom, 1 laptop and 1
projector
2. 1 room into a trainers’ room with 10 desktops
3. 1 room into boardroom with a big touch screen
Your CEO made it clear that he wants all the computers to perform in high speed and to have the
latest trends to cover the organisation’s needs and increase productivity.
The college will also offer a Graduate Diploma in Information Technology and it is very important to
have a very powerful system in place to accommodate the new qualification. The Graduate Diploma
is one of the main unique selling points of the organisation and the smooth operations to support
the program are a priority for Ransford.
Your budget is $100,000.
Your timeframe is 6 months.
Your goal is to analyse the information and communication technology goals, objectives and future
requirements for Ransford and determine the best ICT systems solution.
Please access organisations’ policies and procedures at www.ransford.com.au
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Task 1
Your first task is to evaluate the ICT needs of Ransford College. You will need to follow and
complete the tasks below.
a. Firstly, you will need to conduct an analysis process to determine 1.
Ransford’s current needs and 2. Ransford’s projected ICT requirements.
Read the scenario and use the table provided to record your analysis.
Analysis Process
List Ransford’s current needs
Due to the increase of student number the college needs 7 more rooms as Ransford will offer more
courses like graduation diploma in Information technology. For that high performance systems will be
needed as graduate diploma is one of the main unique selling points of the organization and smooth
operations to support the program are a priority for Ransford. Out of the seven rooms 5 will be for treated
as classroom, 1 will be trainers’ room and the rest one will be made for board meeting. To increase the
productivity organization must follow the latest trends like upgraded operating systems installed into the
computers having high-end hardware configuration.
List Ransford’s projected ICT requirements
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WW

Ransford college currently needs total 160 desktops out of them 150 will be installed into classrooms as
there will be 5 classrooms so, each of the rooms will be needed 30 desktops and another 10 desktop for
the trainers’ room. The college will also need 5 laptops for the trainers, each classroom will be having 1
laptop which will be connected with a projector. For that 5 projectors will also be needed for each room
and lastly 1 big screen is required for the boarding room. As the operating systems installed in current
desktops and laptops (windows 7) it requires immediate upgrade as well as the systems will be also having
the latest operating system. Windows 10 will be installed into all the systems. High performance hardware
is also required for the computers as Ransford will follow the latest trend to provide smooth performance
to the students.
b. Your next step, in order to evaluate the ICT needs of the organisation, is to
review Ransford’s organisational environment and research and describe
relevant industry changes and trends. Use the space below to record your
findings.
Ransford’s Organisational Environment
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Currently Ransford is located on the first floor and having 5 classrooms. There are 30 desktop for
the students in each classrooms that means a total number of 150 desktops are there. As well as
there are 5 laptops for the trainers’ means 1 laptop in each classroom and 5 projectors too
connected with each of the laptops. The current desktops and laptops run windows 7 which is
outdated so, all the systems require immediate update. Due to the increase of student number
and staffs and therefore will be a need for an extensive analysis and review on the ICT
requirements to the expansion.
Relevant industry changes and needs (Changes in the Vocational Education Industry)
As the current industry offers latest technology and having high-end systems. Also the
educational industries are offering smooth operations to support the students. Ransford will
offer a new course to the students that is graduation in information technology and it is very
important to have a very powerful system in place to accommodate the new qualification. As
most of the educational industries are offering digital learning to the students so, Ransford will
also have to maintain that. The graduation diploma is one of the main unique selling points of
the organizations.
c. Now you need to determine Ransford’s ICT goals, objectives and future
requirements, prepare this information and submit it to your CEO (trainer)
to determine scope and sign off.
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Ransford College
230 Church St,
Parramatta NSW 2150
Date: (enter date)
Ransford’s ICT Goals
It will help the learners to become well cultured citizens of this modern
world. Ransford will provide a more productive experience to the learners
and to ensure that all the students will have the same opportunities to use
the ICT facilities. The geographical barriers can be easily transcended
which expands the awareness of other distant places and societies.
Ransford will provide a fully functional digital learning experience to the
students. Students can even also learn from home as the study materials
will be provided online. Also they will get all kind of support from the
administrator, teacher and from the organization itself anytime.
Ransford’s ICT Objectives
To teach the students the process of using software packages. As the new
technology world needs speed, Ransford will provide the latest technology
to the students. All the systems will be having the latest operating
systems installed in it. Each student will be provided one desktop and will
be given an opportunity to learn as the student want. A better
communication between the learners and trainers will be provided for
better experience in education.
Ransford’s ICT Future requirements
All the machines will be upgraded to windows 10 as the old laptops and
desktops run in windows 7 which is an outdated version. Also the system
will be upgraded to high-end machines with the latest hardware installed
to it. All the new system will also having the latest version of hardware as
well as operating system too. There will be one projector in each of the
classroom for providing the best learning experience to the learners. Also
the trainers will also be given one laptop. The boarding room will also
having one big touch screen to make the board meetings more attractive
and easily understandable.
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IT Manager Signature
CEO Signature
Marking Guide – Task 1
Did the student: Yes No
1.1 Conduct an analysis process that determines the organisation's
current needs and projected ICT requirements ✔
1.2 Review the organisational environment and relevant industry
changes and trends ✔
1.3 Determine ICT goals, objectives and future requirements ✔
1.4 Prepare information for appropriate person to determine scope with
top-level management ✔
Outcome S NYS
Is resubmission required Yes No
Trainer signature ✔
Student signature ✔
Comments
Declaration of Authenticity – Task 1
Student Name
Student ID Term
I declare that all work completed in this assessment is my own
Student Signature Date
Trainer/Assessor Name
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Task 2
Your second task is to contribute to the development of the project goals and objectives.
a. Firstly, you will need to determine the project scope according to the agreed brief. Use
the table provided to assist you with this step.
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Project Scope
Project Needs
(What and
Why?)
Ransford is currently having 150 desktops, 5 laptops and 5
projectors only. As the college is expanding and 7 more rooms
will be added. So 160 desktops, 5 laptops, 5 projectors and one
big touch screen for the boarding room will need to purchase for
this project. All the systems will be needed windows 10 installed
so, a total number of 320 windows 10 professional will be needed
to purchase. One more last thing that is needed in this project is
all the computers will be having the latest high-end hardware
configured into it to provide a smooth experience to the learners
as well as to the trainers to.
Project
objectives and
goals
Ransford will provide a more productive experience to the
learners and to ensure that all the students will have the
same opportunities to use the ICT facilities. The
geographical barriers can be easily transcended which
expands the awareness of other distant places and
societies. To teach the students the process of using
software packages. As the new technology world needs
speed, Ransford will provide the latest technology to the
students. All the systems will be having the latest
operating systems installed in it. Each student will be
provided one desktop and will be given an opportunity to
learn as the student want. A better communication
between the learners and trainers will be provided for
better experience in education.
Constraints and
Limitations
As the given time is only 6 months so it will be very challenging
to complete the whole work within the given deadline. All the
systems will be needed the latest operating system and latest
hardware so the budget can be an issue too.
Changes The hardware and operating system for all the computers will be
totally changed. The systems will be able to provide more smooth
experience to the learners as well as to the trainers.
Budget The budget for this project is $100,000.
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Time The timeframe for this project is
180 days.
b. Now you will need to align Ransford’s overall goals (for example to increase the quality
of education, attract new markets etc. – your CEO/trainer will brief you in regard to the
overall goals) with the ICT goals and determine the impact that the new changes will
have on the organisation. Use the space below to provide an explanation of how you
will achieve that.
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Ransford overall goals:
Ransford is willing to provide a great
educational environment to the learners.
Each of the learners will be given a
comfortable experience in the college. The trainers will
give a very easy learning experience to the students.
College is going to offer a new course like graduation
diploma in information technology which is one of the
main unique selling points of the organization and the
smooth operations to support the program are a priority
for Ransford.
Ransford ICT goals:
To teach the students the process of using software
packages. As the new technology world needs speed,
Ransford will provide the latest technology to the
students. All the systems will be having the latest
operating systems installed in it. Each student will be
provided one desktop and will be given an opportunity
to learn as the student want. A better communication
between the learners and trainers will be provided for
better experience in education.
Describe how overall and ICT goals will align:
As for need the college is going to hire 7 more rooms on
the second floor. 160 desktops, 5 laptops, 5 projectors
and 1 big touch screen will be bought. As well as all the
computers will be needed the latest windows 10
installed into it and the systems need the latest
hardware too.
Impact of the new changes:
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As the student number is increasing the
hired rooms will provide a comfortable
experience to the learners. Also the
students will also be given the
opportunities to experience smooth
performance from the systems. Also it will be an easy
task for the trainers too that they will also give lessons
to the learners easily because of the latest upgraded
systems.
c. Finally, you will need to document the project, goals and impact of changes according to
Ransford’s organisational requirements. To appropriately document all the information
gathered in your second task, you will develop a report. In your report you should
include the following:
 Title page (Student Name, Date, Unit name, Trainer’s name)
 Introduction (Provide a basic understanding of the report and answer the
questions who, why, what, when and where)
 Overview (Summary of the project purpose, scope and objective)
 Body (Background of the project, project planning stage, outcome, impact)
 Recommendations
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Marking Guide – Task 2
Did the student: Yes No
2.1 Determine project scope according to agreed brief
2.2 Align project goals with the ICT goals of the organisation
2.3 Determine impact that system or changes will have on the
organisation
2.4 Document project, goals and impact of changes according to
requirements
Outcome S NYS
Is resubmission required Yes No
Trainer signature
Student signature
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Comments
Declaration of Authenticity – Task 2
Student Name
Student ID Term
I declare that all work completed in this assessment is my own
Student Signature Date
Trainer/Assessor Name
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Task 3
Your final task is to determine the best ICT systems solutions for Ransford.
a. Research, describe and evaluate two (2) different ICT systems solutions in the table
provided below. For each ICT system you will need to provide information regarding
the hardware, software, data and the people who will use them in the organisation.
ICT Systems Solution
ICT System 1:
Hardware:
 Processor: Intel Core i5-7200U
 Motherboard: Intel Z390 EATX
 Monitor: Acer P166HQL 15.6-inch LED
 RAM: 4GB DDR4.
 Graphics card: AMD RADEON PRO WX 2100 2GB GDDR5
 Power supply unit: Corsair VS 450
Software: Windows 10 professional
Data/communication environment: Wi-Fi, LAN, FTP server.
People who will use them: Students
ICT System 2:
Hardware:
Processor: 1.6 GHz Intel core i5-8250U
Motherboard: Intel H55
GPU: NVIDIA Geforce MX130
Monitor: AOC e1660Sw 15.6-inch
Ram: 4GB DDR4
Power Supply: Intel Z390 EATX
Software: Windows 10 professional.
Data/communication environment: Wi-Fi, LAN, FTP server.
People who will use them: Trainers.
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Evaluation (Explain which system you will use and why):
The ICT system 2 is more preferable because it will gather more
speed than the ICT system 1. The graphics is little bit better than ICT
system 1 and the processor too. The ICT system 2 has an 8th gen Intel
core i5 processor. If the budget is an issue only then ICT system 1 can
be consider otherwise the system 2 has the best configuration within
this budget.
b. You will also need to develop a feasibility study and a cost benefit analysis of the
proposed solution. Follow the instructions below to complete this step.
Feasibility study
In your feasibility study you should include:
 Title page
 An executive summary
 Description of the ICT systems solution
 Human resource needs
 Tasks and Timeframes (Gantt Chart)
 Recommendations
Cost - benefit analysis (CBA)
In your cost – benefit analysis you should include:
 Goals and objectives of the project
 Stakeholders
 Costs (direct and indirect costs, intangible costs, opportunity costs, costs of
potential risks)
 Benefits (direct and indirect revenues)
 Comparison between costs and benefits
When you finalise your feasibility study and your CBA, forward it to you CEO (trainer) for
approval and sign off.
c. Explain in the space provided below how your proposed solution aligns with
Ransford’s strategic plan.
Ransford needs ICT systems with high speed and following the latest trend too. The
systems that are suggested can provide high-end performance and will be having the
latest upgraded operating systems that is windows 10 professional.
Marking Guide – Task 3
Did the student: Yes No
3.1 Evaluate a range of ICT systems solutions according to project goals
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Did the student: Yes No
3.2 Define high-level hardware, software and communications
environment necessary for the proposed systems solution
3.3 Develop a feasibility study and a cost-benefit analysis of the
proposed solution
3.4 Ensure that the proposed solution aligns with the organisation's
strategic plan
3.5 Forward feasibility study and cost-benefit analysis document to
appropriate person for approval and sign-off
Outcome S NYS
Is resubmission required Yes No
Trainer signature
Student signature
Comments
Declaration of Authenticity – Task 3
Student Name
Student ID Term
I declare that all work completed in this assessment is my own
Student Signature Date
Trainer/Assessor Name
Task 4
Question 1 – Outline two (2) current industry systems development methodologies
1. Waterfall development methodology which is
considered as traditional software development
method. There are total 5 steps in this
methodology. The chain as follows:-
Requirement → Design → Implementation →
Verification → Maintenance.
2. Rapid application development methodology which can produce high
quality system within low investment. The steps as follows:
Requirements → User design/Construction → Cutover.
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Question 2 – Summarise the business planning process relevant to the development of an
ICT business solution
The first step of this business planning process is to develop the ICT strategic
vision, the second step is to develop ICT requirements, third step is to develop
the ICT strategy and the final step is to obtain the commitment to the ICT
strategy.
Question 3 – Outline current business practises for a. preparing business reports and b.
facilitation of group interviews
a. For preparing business reports summarization is required on some topics
such as data obtained, the methods of data analysis, the
recommendations based on data also the report topic too.
b. For group interviews some steps need to be followed. The steps as follows:
1. Allow introductions individually
2. Monitor the group dynamically.
3. Group presentation about one topic.
4. Team exercises.
5. Ask question which require elaboration.
Question 4 – Identify and describe two (2) quality assurance practices for ICT solutions
1. Project management office (PMO): It is actually an entity within the
optimiza, responsible to maintain the management methodology of
adopted project. The diagram as follows:
i. Project initialization
ii. Project planning
iii. Project execution(monitoring and controlling the project)
iv. Project closing.
2. User process requirements: The users need security to maintain their
personal data and they need privacy too. Risk management is one of the
most important part of this practice.
Question 5 – Discuss two (2) general features and two (2) capabilities of current industry
accepted hardware and software products
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The current industry needs speed and computer hardware provides that. A
computer with a good processor, sufficient ram and good quality motherboard
along with high speed network connection will provide great speed.
For the software most of the current industries is running windows 10
professional in their systems. Windows 10 is a very efficient operating system.
Also the system needs a good antivirus software for protecting the files and the
systems too from cyber attacks.
Question 6 – Describe what a feasibility study is and what a cost – benefit analysis is (in
relation to ICT).
1. In ICT feasibility is needed as the education process is becoming more
effective by combining internet, audio, video, text, graphics and images of
ICT. The developing countries are investing a huge amount of money to
establish the ICT environment as well as the training work force for
efficiency in performance with ICT integration in education.
2. The cost benefit strategy is to gain profit or benefit by investing low
amount. In the developing countries ICT in education is playing a big role
and to implement that within a low or profitable budget is a challenging
task. CBA needs background study on that particular topic. It is one the
most effective methods proper growth and development of an
organization.
Question 7 – Identify and list 4 information sources for a cost – benefit analysis
1. Investment amount on the ICT products.
2. Outcome from the ICT products.
3. No of students taking admission in one particular course.
4. The maintenance charge for the products.
Question 8 – Summarise in the space provided below the role and degree of stakeholder
involvement in development of the ICT strategy
The stakeholder s must be considered by the business owners in any
development project or major decision of a particular organization.in the most
cases, the stakeholders have vested interest in what company does but they are
not the actual decision makers. The stakeholders will suggest about the
investment, development and maintenance but the final decision will be taken
from the organization itself.
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Question 9 – List and explain two (2) client business requirements in relation to your
proposed ICT solution (from Task 3).
As the organization needs a huge number of product from the clients so the
organization can make a deal with a particular company for less investing to gain
benefit.
The organization must need to assure that the product they are providing from a
particular company, are genuine and same as the organization’s strategic plan.
Marking Guide – Task 4
Did the student: Yes No
 outline two or more current industry systems development
methodologies
 summarise the business planning process relevant to the
development of an ICT business solution
 outline current business practices for:
 preparing business reports
 facilitation of group interviews
 identify and describe quality assurance practices for ICT
solutions
 discuss general features and capabilities of current industry
accepted hardware and software products
 describe feasibility studies and cost-benefit analyses in relation
to ICT strategies and solutions
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Did the student: Yes No
 identify information sources for a cost-benefit analysis
 summarise the role and degree of stakeholder involvement in
development of the ICT strategy
 describe specific client business requirements in relation to
proposed ICT solutions
Outcome S NYS
Is resubmission required Yes No
Trainer signature
Student signature
Comments
Declaration of Authenticity – Task 4
Student Name
Student ID Term
I declare that all work completed in this assessment is my own
Student Signature Date
Trainer/Assessor Name
Assessment Outcome
Student Name
Student ID Date
Student Signature
Tasks Satisfactory Not yet satisfactory Date
Task 1
Task 2
Task 3
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