Implementing Learning Management System for Ransford College

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This document discusses the implementation of a Learning Management System (LMS) for Ransford College to enhance education quality and student experience. It provides information on identifying suitable LMS options, planning the implementation process, and managing the application of the LMS to solve organizational problems.

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ICTICT514 - Identify and manage the implementation
of current industry specific technologies
Assessment
ICT50115 - Diploma of Information Technology

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College Details
Ransford College Pty Ltd T/A AAAR Institute
of Business & Technology
230 Church Street
Parramatta NSW 2150
Australia
T: 1300 198 775
T: (02) 9689 2173
www.ransford.edu.au
support@ransford.edu.au
ABN 86 606 260 404
ACN 606 260 404
CRICOS 03614A
RTO Number 45178
Your Workplace Health and Safety (WHS) at Ransford College
1. It is your duty to inform staff at Ransford College if you see, hear or come across any
incident, situation or hazard that might require immediate attention
2. In case of an emergency evacuation, you are required to follow the instructions
provided by your trainer. While exiting the building, keep calm and walk alongside the
hand rails.
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The Assessment Process
Why are assessment tasks important?
To complete your qualification, you are required to apply the ideas you have been learning from this
unit of competence.
The assessment activities are an important part of your training program as they provide an
opportunity to apply what you have been learning and they give both you and your trainer feedback
on your progress.
How will you be assessed?
You will be required to complete a variety of written and practical exercises. Instructions for how to
complete the assessments are provided within each assessment task in this booklet.
What is required for successful completion?
Please read this section carefully before commencing the assessment tasks. You must carefully
complete EVERY task in this booklet. You must achieve a ‘Satisfactory’ mark for all assessment tasks
to be deemed Competent for the unit. If you are assessed as Not Competent, you will be given some
suggestions for improvement and asked to redo your assessment.
At the successful completion of the assessment tasks, you will have demonstrated your competence
against all of the requirements of the unit.
Submission of assessments
Your trainer will advise you when to commence the assessments in this booklet.
You are required to complete the written assessments on a separate document. You have access to
computers which are equipped with 2010 Microsoft suite of products. You will also have access to
the internet at the College to assist with research and resources. Assessment responses should be
typed; however, handwritten submissions will be accepted if they are clear and legible.
On the document please include:
o Your name
o The date
o The Assessment Number and Task Number.
For example:
o John Smith
o 10 August 2015
o Assessment 1 - Question 1 (Record your answer).
Please note that some assessments require additional documentation, such as a form or a
procedure, which must be included with your submission.
Make sure you check your material before submission. You must keep a copy of all work submitted.
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Access and equity
A student’s access to the assessment process should not be affected by restrictions placed on the
location or context of assessment beyond the requirements specified in the training package.
Reasonable adjustments can be made to ensure equity in assessment for people with disabilities,
including language and literacy. Adjustments include any changes to the assessment process or
context that meet the individual needs of the person with a disability, but do not change
competency outcomes. If you believe you have a disability that may affect the completion of these
assessment tasks please speak to your trainer.
Assessment outcomes
Your assessment submission will be assessed and you will be given feedback. Each assessment task
will be marked as either Satisfactory or Unsatisfactory and once all assessments have been marked
you will be given an outcome of Competent or Not Competent for the unit of competence.
What can you do if you don’t agree with the assessment result?
If you do not think the assessment process is valid, disagree with the assessment outcome, or
believe that you have been treated unfairly, you can appeal.
The first step is to discuss the matter with your trainer. If you still do not agree, you are able to
request a re-assessment. It is possible to have your assessment submission assessed by a different
assessor.
If you remain dissatisfied after the re-assessment, you should contact your trainer. Full details of the
appeals process are contained in your Student Handbook.
Declaration of Authenticity
You are required to sign a Declaration of Authenticity for every written assessment submission. The
Declaration is a signed statement from you stating that the assessment submission is your own
work.
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Scenario
You have been hired as an IT Manager at Ransford College.
The College needs a new Learning Management system due to the increased number of students.
Currently, students and trainers are using a paper-based approach, but as the college grows this
approach is not practical any more, as it affects the students experience and the quality of the
education provided. More specifically:
Students need to handwrite their assessments or to develop Word Documents separately
and print them out which is not cost effective
All assessments need to be printed out instead of being uploaded to and LMS which takes up
a lot of time and money.
Teachers need to provided feedback and results in the old-fashioned handwritten way which
takes up a lot of their time.
Students can’t check their results until the end of the term when the trainers submit
everything to the administration staff and then they only provide the academic progress as
per student’s request. This is currently very time consuming and non-practical.
Students do not have access to any training material and trainers need to email all additional
resources to each student.
Your task is to review the current process and find new industry specific technologies (and more
specifically a good learning management system) to help improve the quality of education provided
and ensure the student experience is enhanced, easy and enjoyable.
The college currently has 350 students.
Your budget is $20,000 per year.
Your timeframe is 9 weeks.
You can access Ransford College’s policies and procedures at www.ransford.com.au
ICTICT514 - Identify and manage the implementation of current industry specific technologies
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Task 1
Your first task is to analyse and plan the implementation of industry specific technologies
and more specifically a new Learning Management System for Ransford College.
a. Firstly, you will need to identify Learning Management Systems suitable for Ransford
College’s needs. Research on the web and record your findings on the table provided
below.
Learning Management Systems (LMS) Analysis
LMS Name
and web
address
LMS features How can this LMS
meet Ransford’s
requirements?
Docebo
https://
www.docebo.c
om/lms/get-
started-today/?
utm_campaign
=2017%2012%
20Docebo
%207.4&utm_s
ource=ELI&utm
_medium=Jul1
9%20ELI
%20PPC
%20Trial
%20ENG
Docebo provides the
gamification in the learner
engagement. It provides the
tools of video conferencing
like adobe connect. It
provides the user-friendly
interface for managing the
content for certification
retraining and testing.
It would provide the
college with the
ability to provide the
students with the live
courses to the
students and
enhanced methods of
teaching.
Adobe
Captivate
Prime
https://
www.adobe.c
om/in/
products/
captivateprim
e.html
It provides the flat intuitive UI,
one click publishing using
adobe captive, smart
assignment using the
controller, easy to setup for
the structure of learning.
It provides the college
with the ability of
better managing the
assignment and the
courses for the
students.
Litmos LMS
https://
www.litmos.co
m/
Intuitive user interface
Surveys
Whitelabel/ Custom
branding
Sell online courses
Real-time reporting
Gamification
It provides the college
with the ability to
offer the student with
the online courses
and notifications
about the recent
developments.
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Messages &
notifications
b. Now you will need to choose the most suitable LMS and plan the implementation of
it for the benefit of the organisation. Plan the implementation using the template
provided below.
IMPLEMENTATION PLAN
Define goals and objectives (why does Ransford need an LMS):
The company aims to provide the students with the ability of writing their
assignments and then submit the assignments to the online portal and it
would make it cost-effective, which is the main aim of the college. The
college aims to provide the enhanced learning methods to the students of
the college and that would help in the effective development of the
students. The college aims to provide the access to the learning materials to
the students that would help in enhancing the learning abilities of the
students.
List the benefits for Ransford using an LMS?
The benefits that are likely to be received by the Rensford includes the
following:
Organization of all the e-Learning contents in to single location.
Providing of unlimited access to the e-learning materials.
Easy tracking of the progress of the leaners along with their performance.
Reduction of the costs of development and learning.
Reduction of the time of development and learning.
Updating the organisation with the regulations of compliance.
Conveniently and easily expansion of the courses of e-learning
Schedule Milestones (what and when):
Pre-construction sampling: 08/03/2019
Semi-annual reporting: 15/06/2019
Engineering and surveying: 28/09/2019
Permitting: 16/10/2019
Construction: 15/11/2019
Post-construction sampling: 18/11/2019
Final report and project close-out: 21/12/2019
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Allocate resources (time, money and personnel):
Cost of the project is approximately $1k
Time required for the implementation of the project is 1 year
The personnel who are deployed are:
Project manager
Financial analyst
HR manager
IT specialist
Development team
Designate team member responsibilities:
Project manager: manages the correct deployment of the LMS in the campus
Financial analyst: Manages the finance of the project and handles the cost
of the project and the related aspects
HR manager: Manages the workforce of the project
IT specialist: Monitors the technical aspects of the project
Define metrics for success (what data will you use to measure your results)?
After the successful deployment of the LMS in the campus, the reviews of
the staff and the student would be monitored for measuring the success of
the LMS. The data of how easily the students of the college are able to
submit their assignment in the portal would be analysed and the ability of
the systems to provide the access to the training materials for the students
would be measured. If the students do not face any difficulty in accessing
the reading materials on the company portal, then it could be considered
that the LMS is fulfilling the requirements of the college.
Define how you will adapt to changes in your plan:
The methods that could be used for adapting to the changes in the plan of
the project implementation are:
Be more flexible
Be increasingly confidence and probability about the dates of commitment
Identification of the risks and then add additional for the estimates of high
time
Implement a strict change management plan
Execute the change management plan
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Evaluate success (quarterly reviews, monthly reports etc.):
The company implemented the LMS in their college for gaining additional
benefits for the organisation. It fulfilled the requirements of the college and
the monthly review of the LMS is observed to be meeting the requirements.
Marking Guide – Task 1
Did the student: Yes No
1.1 Identify technologies specific to an industry sector
1.2 Acquire industry specific technologies and analyse their relevance to
organisational requirements
1.3 Plan the implementation of industry specific technologies where
appropriate for the benefit of the organisation
Outcome S NYS
Is resubmission required Yes No
Trainer signature
Student signature
Comments
Declaration of Authenticity – Task 1
Student Name
Student ID Term
I declare that all work completed in this assessment is my own
Student Signature Date
Trainer/Assessor Name
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Task 2
Your second task is to manage the application of the Learning Management System to assist
in solving specific organisational problems.
a. Firstly, you will need to manage the testing of your LMS. More specifically you will
need to access the learning management system and try out three (3) different
functions (access Ransford LMS Axcelerate to complete the task). Then, fill out the
table below:
Testing of LMS
Features/Functions
description
Notes regarding the operation of those features of
functions
Gamification: This is the
utilisation of the
mechanics that is based on
game, game thinking and
the aesthetics for engaging
the students, motivate the
action, solve complex
problems and enhance the
learning procedure.
This is an extensive use of the games for providing the
knowledge to the students that could be easily learnt by
them using the simplified learning process. It creates the
extra interest among the students as it is simple and it is
easy to comprehend. This creates an environment of
interaction among the students and the teachers that is
increasingly productive and helpful for both the teachers
and the students.
Course building: With the
help of the LMS, the
training administrators
could create their personal
online courses.
The embedded tools of content creation supports several
formats. The course builder of the LMS is designed
similarly to the way the thinking of people takes place
with focus on the three major categories, which are the
create, upload and browse. The content could be uploaded
in the LMS that includes the educational videos or the
audio files for including in the daily course of the college.
In the section of creation, the teacher could generate the
content that is formatted by the LMS that includes the
assessments, surveys and the ILT.
Course library: This
provides the students to
access the online portal for
accessing any kind of
learning material
whenever required.
This feature eliminates the presence of any teacher to
conduct the efficient learning. The teachers could upload
their materials in the student portal and the students
could access the portal anytime for learning. The learners
would clicks on the library of course would be able to view
the courses to which
they have been
provided access that
includes the courses
that are completed
already.
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b. Now you will need to provide an explanation of how the features and functions you
tested can help Ransford solve the identifies problems. The table below will help you
record your findings.
System implementation and problem solving
Identified problem Function/ feature of LMS
relevant to the problem
How this function will solve
the problem?
Lack of interactive
learning
Gamification The gamification features of
the LMS provides an
interactive interface for
enhancing the teaching
process for the students and
the teachers. It uses the
games for performing the
interactive sessions with the
students and provide them
knowledge about the course
using the simplest methods
and manners.
Inefficient assignment
monitoring
Course building This helps the teachers to
build the course materials on
their own and upload this
materials on the student
portal for allowing the
students to access the
materials and learn them
efficiently.
Lack of study materials Course library The library helps the
students to solve their
problems by reading the
study materials that have
been provided to them by
their teachers and the
access the courses for
understanding.
Inability of viewing the
results
Transparency and security
protocols
The students cannot view
their results till the end of
the term and this issue could
be eliminated by the
implementation of the LMS
that could provide the
students with the knowledge
about their last results and
focus on the areas of
improvement.
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c. Now you will need to demonstrate depth of knowledge of the LMS and also access
and use sources of information relating to the LMS. More specifically you will need
to complete all tasks in the table below.
Ransford Learning Management System
Research and describe in detail Ransford’s LMS (200 words). More specifically
describe the trends and application of Axcellerate.
This learning management system is software application that has been designed for
the documentation, reporting, tracking, delivery and the administration of the courses
of education, programs of training and the development and learning program. The
concept of LMS could be observed as the necessity for the colleges and the
educational institutes as it helps in the identification and the learning of the gaps,
reporting and use the analytical data. This LMS is focusses on the delivery of the
online learning but it also provides help to several uses as it acts as the platform for
the online content, that includes the courses which are both based on the
synchronous and asynchronous. This LMS offers the management of classroom for
the training that is led by the instructor and in the higher education it provides the
necessary materials for the identification of any gaps in the method of the education.
This LMS is used for the creation of the course content that is structured
professionally. The teachers could images, text, add, and format the texts. This helps
in the controlling the content that could be used by the student, efficiently track the
process of studying and then engage the students with the tools of content.
Provide the sources you accessed to find information regarding Ransford LMS
https://www.axcelerate.com.au/terms-of-use
https://www.axcelerate.com.au/integrations
https://www.axcelerate.com.au/features
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Research and describe the industry technology standards used in Colleges in
Australia
The increasing connectivity and the urbanisation all across Australia is helping and
enhancing the education that is formal and non-formal standards. The access to the
internet has improved significantly along with the user interfaces and the services
and context in the online environments. Some of the benefits of the industry
technology are the support and improvement of the provisioning of online learning,
the enabling of the connection among the teachers and the students on a regular
basis using the platform of internet.
Outline and explain five (5) techniques of gathering information
Interviews: The interviews could be conducted personally or over any telephone. It
could be done formally using the structured set of rules, semi structured or
informally. The questions in this type of information gathering is focussed on the
particular subject, clear and it encourages the responses that are open-ended. The
nature of the interviews is commonly qualitative.
Questionnaires: The responses could be analysed using the methods of quantitative
approach by the assigning of the numerical values. The analysis of the results could
be done easily compared to the other methods of information gathering.
Focus groups: Any facilitated interview of any groups with the individuals that shares
some common ground could help in gaining information. It gathers the information
regarding the collected perspectives and the shared opinions. The responses are
commonly coded in the appropriate categories and then it is analysed thematically.
Observations: This method helps in the effective study of the dynamics of any
situation, count of the frequency of the behaviour of the target or any other
behaviour that is indicated using the requirements of the evaluation.
Records and documents: It consists of the examining of the prevailing data in any
form such as the minutes of meeting, databases, financial records or the logs of
attendance. This method could be inexpensive for gathering of information but still it
could be considered as the incomplete source of data.
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Explain the importance of using appropriate techniques to gather information
It is important to use the proper techniques of gathering information because with
the improper use of the techniques of information gathering, the organisation could
lose the competitive advantage and it provides the changes of establishing the base
of operation. It provides the opportunity of viewing and then reacting appropriately as
required. The wrong data or inefficient data could be collected using the improper
techniques of information gathering. This could affect the institute significantly as it
might lead to the damage of the objectives and goals of the organisation.
Marking Guide – Task 2
Did the student: Yes No
2.1 Manage the testing of industry specific technology
2.2 Manage the implementation of specific features and functions of
industry specific technology to provide a suitable solution to an identified
problem
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Evaluate
Sources
Credible
Relevant
Current
AccurateReasonable
Reliable
Objective
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Did the student: Yes No
2.3 Demonstrate depth of knowledge of enabling technologies to an
accepted industry standard
2.4 Access and use sources of information relating to the industry
specific technology
Outcome S NYS
Is resubmission required Yes No
Trainer signature
Student signature
Comments
Declaration of Authenticity – Task 2
Student Name
Student ID Term
I declare that all work completed in this assessment is my own
Student Signature Date
Trainer/Assessor Name
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Task 3
Your third task is to review, analyse and evaluate Ransford’s Learning management system.
To do this you will need to complete the steps below.
a. The first stage is the analysis of the implementation of the learning management
system for performance and usability. The table below will guide you to complete
your analysis.
Implementation Analysis
Describe the performance of the LMS based on your testing in task 2 (200 words)
The performance of the LMS is essential for achieving success in the online delivery of
the assessments and training. For optimal optimisation of the performance and the
tailoring for the needs of the users, the training providers are able to predict the IT
processes and the educational system and the content elements that have further
feasible scope for the additional enhancement. In the situation of the Ransford LMS,
the performance of the LMS could be observed from the success of providing the
online courses to the students and the online study library that could be used by the
students with proper access to gain some additional knowledge. The students are now
able to view their results and it provides them with viewing what is required to be
done in the future terms and then gain knowledge of the areas of improvement. The
teachers are now able to provide the students with the online courses and the study
materials that could not be provided to them in the past. This helped in enhancing the
learning process of the students. The students now could any study materials
whenever they want as it was available in the student portal and they could also view
the completed courses.
Were there any areas where you felt that the performance of the LMS was not up to
the industry standards? Explain your response.
There were not areas where the LMS did not perform according to the standards of
industry and this could be determined as the LMS could perform all the tasks that were
intended to do.
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Describe the usability of the LMS based on your testing in task 2 (200 words)
An usability evaluation conducted using the accessibility and usability of the LMS
axcelerate using the visual aids and the navigation proved that application has various
features that enables the users in accessing the content and several other services
through the visual aids and navigation. The menu of the pull down is the major
content, which is combined in the application for helping the users to interact with the
software of e-learning. This menu of pull down offers the users with ability of the
selecting various options from any single menu of drop down. Moreover, the critical
evaluation of the LMS proves that this application do not completely integrates with
the tool of primary navigation, that makes it difficult for the user in navigating and the
access content and any other feature that is required to be used. This menu provides
the user with ability of checking any list of the choices and then select any item from
these choices deprived of revealing any other icons that remains hidden till they have
been revealed by the user. It is essential to provide the critical opportunities visible to
the user when any person using the menus of drop down. Moreover, it could be
established that the instructors and the learners with the disabilities might have
significant difficulties when they are performing any interaction with application.
Were there any areas where the use of the LMS could be deemed as not as user
friendly? Explain your response.
There are some areas where the LMS was not deemed as user friendly. The menu of
the LMS of the teacher portal had some problems that created significant issues in the
LMS.
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b. In your implementation plan (task 1), you listed all the benefits that the LMS could
offer to Ransford. Now after testing the system you will need to review and evaluate
those benefits. Develop a benefit analysis using the template.
Benefit Analysis
Benefit Review and evaluation
1. Organising of
all the e-
Learning
contents in to
single location
This benefit was provided by the LMS as it was able to store
all the contents of the college in a single place that helped
the students in accessing the study materials.
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2. Providing of
unlimited
access to the
e-learning
materials
This other benefit was offered by the LMS as the students
achieved the access to the study materials whenever it was
required.
3. Easy tracking
of the
progress of
the learners
along with
their
performance
This benefit was provided by the LMS as the students were
able to identify the backlogs in their study courses and they
were able to view the course that have been completed by
them.
c. With an implementation of every new technology, there are environmental factors
that we need to take into consideration. In the table below you will need to identify
two (2) environmental considerations relating to the technology used by Ransford.
Environmental Considerations
Environmental
considerations
Explanation
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Extensive use of non-
renewable resources
It has to be considered that excess use of the non-renewable resources
should not be done and the proper management of the allocated
resources must be considered.
Proper management of the
waste products during the
implementation
There would be significant generation of the waste products during the
implementation of the project of LMS. This waste must be properly
managed and monitored so that it does not affect the environment
immensely.
d. Your last step is to develop a feedback form and seek feedback from two (2) of your
colleagues (co-students) that have used the LMS. In your feedback form you will
need to include:
At least five (5) questions
At least 1 of your questions should be an open question
Loaded or leading questions must be avoided
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You will need to submit your feedback form and the two (2) forms that your colleagues have
completed to your CEO (trainer).
Marking Guide – Task 3
Did the student: Yes No
3.1 Analyse implementation of the industry specific technology for
performance and usability
3.2 Review and evaluate the benefits to the organisation
3.3 Determine environmental considerations involved with using the
technology
3.4 Seek feedback from users where appropriate
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Outcome S NYS
Is resubmission required Yes No
Trainer signature
Student signature
Comments
Declaration of Authenticity – Task 3
Student Name
Student ID Term
I declare that all work completed in this assessment is my own
Student Signature Date
Trainer/Assessor Name
Assessment Outcome
Student Name
Student ID Date
Student Signature
Tasks Satisfactory Not yet satisfactory Date
Task 1
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Tasks Satisfactory Not yet satisfactory Date
Task 2
Task 3
Result
Comments
I have been provided with feedback on the evidence I have submitted. I have been informed
of the assessment result and the reasons for the decision.
Student signature
The student has been provided with feedback and informed of the assessment result and
the reasons for the decision.
Trainer/Assessor signature Date
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Bibiliography
Adzharuddin, N. A., & Ling, L. H. (2013). Learning management system (LMS) among
university students: Does it work. International Journal of e-Education, e-Business, e-
Management and e-Learning, 3(3), 248-252.
Chung, C. H., Pasquini, L. A., & Koh, C. E. (2013). Web-based learning management system
considerations for higher education. Learning and Performance Quarterly, 1(4), 24-
37.
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ICTICT514 - Identify and manage the implementation of current industry specific technologies
3rd September 2018
Created @ Ranford College
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