ICTICT602 Develop contracts

Strathfield College
RTO Number: 91223
Student Assessment Task 1
ICTICT602 Develop Contracts and Manage Contracted
Performance

ICTICT602 Develop contracts and manage contracted performance Student Assessment Task 1
Assessment Task 1 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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ICTICT602 Develop contracts and manage contracted performance Student Assessment Task 1
Assessment Task 1: Written Questions
Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
 Access to textbooks and other learning materials
 Computer with Microsoft Office and internet access
Timing
Your assessor will advise you of the due date of this assessment.
Submit
 Answers to all questions
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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ICTICT602 Develop contracts and manage contracted performance Student Assessment Task 1
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell
you how you should answer the question. Use the definitions below to assist you to provide the type of
response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.
Compare – when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected
to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write
a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or
features and express some form of critical judgement. Generally, you are expected to write a response one
or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities
or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should put forward arguments for and
against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe
the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information
in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.
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ICTICT602 Develop contracts and manage contracted performance Student Assessment Task 1
Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Describe a typical analysis and planning approach to technical problems or management
requirements and that takes into account organisation objectives and formulating contracts.
In the field of project management technical problem solving and managing the requirements are one of
the key element which influences the success of any nominated project. Considering this concern it is
observed that the proper analysis of the problem and the requirement is very essential with the purpose
to address the objective of the nominated organization.
Followed by this concern the typical analysis will be conducted with the defining the roles of the project
departments and a detail analysis of eth project documents from where a detail idea about the project
can be extracted. In this case the adoption of RACI matrix can be very useful. Along with this above
consideration it is identified that risk assessment is one of the best method by which the technical issues
can be identified as well as the effective mitigation approaches can be identified which will help
effectively reduce the impact of selected threats.
2. Outline two methods for evaluating and forecasting vendor and technology trends.
In the field of project development, forecasting is one of the most essential element that helps to
determine the possible future characteristics of any approached project. Considering this aspect it is
observed that Delphi Method and Historical Method highly effective that help to predict the future
movements of the project. Thus, a detail elaboration of these methods are listed below:-
Delphi Method- Among several forecasting methods, this is one of the effective method that judges the
market as well as the opportunities of the nominated business. In this process the information is gathered
based on the asked question to any unstructured group of people. Making allowance to this concern it is
also identified that Delphi Method is one of the iterative method that helps to get detail information and
helps to predict the future characteristics.
Historical Analogy- Apart from the above mentioned method of forecasting it is identified that historical
Analogy is one of the effective method which helps to predict the future scope and possibilities of the
project by analysing the past records of the vendors for any specific period of time.
3. Discuss three typical requirements for a contract for ICT products or services.
After completion of the analysis on ICT product development it is identified that there are several
essential specification which needs be followed by the contractors with the purpose to enhance the ICT
services. Among those specifications it is observed that requirement analysis, requirement validation and
management of requirement is very essential. Followed by the analysis it is observed that requirement
analysis is essential for the contract of ICT products as understanding the user requirements are very
essential develop accurate product. Along with this requirement validation and management is also one
of the key elements as due to this procedure the requirements are being checked properly and then it
managed properly.
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ICTICT602 Develop contracts and manage contracted performance Student Assessment Task 1
4. Describe a typical process for purchasing ICT equipment and services.
Followed by a detail analysis on the buying process of ICT equipment it is observed that purchasing any
ICT equipment and services needs maintain few steps which includes the feasibility analysis, then it will
analyse the market concern and considering this the ICT product will be arranged. Followed by these steps
the ICT contract will be created or the selection of the preferred services will be done. After completion of
these steps the client can purchase the ICT equipment and services.
Thus, it can be stated that followed by these process any ICT product or service can be purchased.
5. Describe a typical process for negotiating extensive client support contracts.
Followed by detail analysis on the negotiation process it is identified that in case of any contract
management it is very essential to negotiate with the supplier. Considering this aspect it is identified that
there are three basic steps to negotiate with the supplier which includes the preparation process,
negotiation meeting and the final negotiation process. While analysing these steps it is observed that in
the preparation process the entire case scenario needs to be analysed from where the issues will be
identified, the classification of the issues will done and then the agenda of the negotiation will be created.
In the next step a meeting will be conducted with the supplier and then in the last step the final
negotiation summary will published in an agreement format.
6. Explain the two types of mandatory product standards.
Followed by the analysis of the ICT product standards it is observed that there are primarily two types of
product standards which includes the safety standard and the information standard. While analysing the
safety standards it is identified that it is the key measure of packaging, composition and performance.
Whereas, the information standard is a set of rule that measures the specifications given by the services
provider to the customer while purchasing the product.
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ICTICT602 Develop contracts and manage contracted performance Student Assessment Task 1
Assessment Task 1 Checklist
Student’s name:
Did the student provide a sufficient and
clear answer that addresses the
suggested answer for the following?
Completed
successfully Comments
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Task Outcome: Satisfactory  Not Satisfactory 
Assessor signature
Assessor name
Date
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