Identify the Ethical Issue

ETHICS

Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
(A) Description of issues and recommendations to overcome them......................................1
B) Application of ethical theory and reflection......................................................................5
PART 2............................................................................................................................................7
What make an ethical leader that manage business to high ethical standard.........................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................1

INTRODUCTION
Ethics refers to the branch of philosophy that consists of defending, recommended and
systematizing concept of right as well as wrong conduct. In business, ethics plays an essential
role by guiding them to perform right conduct which are ethically right and provide benefit to its
stakeholders. This report is based on Deliveroo, a London based company which take order from
its customers online and deliver them with food from the restaurant which they prefer. Main
purpose of this report is to identify the ethical issue which company is facing due to denied legal
rights of its rider by specifying them as self-employed contractors (Aloisi, 2015).
This report is divided into two part where section one contain an elaboration about ethical
issues along with their dimensions and role of business within society. It also describe about
different stakeholder of company and impact of issue over them along with examples of impact
of good or bad ethical practice over an organisation and recommendations for ethical issues. In
addition to this it also elaborates about the ethical theories and their implication over ethical
issues of an organisation. In section two it contains a description about SAS institution which is a
software based company that perform its operations ethically. This part also includes
characteristics of ethical leader which support them in managing business with high standard. It
further describe about the practices that make an organisation unethical along with practices that
make SAS to create organisational value at marketplace.
PART 1
(A) Description of issues and recommendations to overcome them
Deliveroo Couriers is a one of the most successful online food delivery organisation
which take up food from restaurant and deliver it to customer's place. In this, people place order
related to food items over the website of this company which is then taken up from the restaurant
and transfer it to asked place (Fumagalli and et. al., 2018). But recently employees of Deliveroo
has claimed that their rights are denied by the company and they are not treated ethically in term
of their working condition (Deliveroo couriers win six-figure payout in employment rights case,
2019). This case has been filed with the help of Independent Worker Union of Great Britain
against company for gaining their rights as a worker.
Ethical issues, their dimensions and related ethical questions:-
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The case filed by riders of Dileveroo because company is involve in some unethical
practices which is harming up the rights of employees. Following are the ethical issues that are
involve in Dileveroo case: Legal minimum wages issue:- From the report it has been found that the riders of
deliveroo company are receiving money as per their contract and not according to the
legal minimum wage system (Serafini and et. al., 2018). This is an unethical practice as
some of the employees are gaining only £2 per hour and as per the National Minimum
Wage Act 1998 an employee must get around £7.83 over the age of 25 and £5.90 below
it. Hence this is an ethical question for the company as it denying the rights of its worker
by exploiting them in term of their pay.
 Paid holiday issue:- Another ethical issue found in this case of Deliveroo is that
company pay only up to the work performed by them and doesn't get any money when
they are not logged in to their id. This is an unethical practice because employees are not
getting pay over their sick or other sort of leaves. But as per the UK government all the
workers are entitled to get around 5.6 weeks' paid holiday within a year. It includes all
sort of employees whether they agency worker, irregular hour or zero hour contract
worker (Holiday entitlement, 2019). Therefore, it is an ethical question because
employees are not getting their proper wage even over the holidays that are fixed by
government.
Number of factors and ethical questions involved in issue:-
There are number of factors which leads to unethical practice performed by the Deliveroo
company which leads to denying of worker's right during their work. Following are the factors
behind these ethical issues:
 Management perception:- The main reason behind unethical practices is that
management of Deliveroo is not giving due importance to its worker rather it focuses
over paying on the basis of work performed by them (Pearson, 2017). The policies of
company work over a rule that employees will be paid only for the time when they are
logged in and offering services. Hence it is an ethical question that even if they are paid
as per the working hour still they are not getting minimum wage which is fixed by
government.
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