Table Of Contents INTRODUCTION...........................................................................................................................3 LO1..................................................................................................................................................3 P1 External sources that provide opportunities......................................................................3 LO2..................................................................................................................................................6 P2 Recognizing specific types of customers..........................................................................6 LO3................................................................................................................................................11 P3 Market Research..............................................................................................................11 LO4................................................................................................................................................15 P4 & P5................................................................................................................................15 P6 Competitive and market environment analysis...............................................................16 CONCLUSION.............................................................................................................................18 REFERENCES..............................................................................................................................19 APPENDIX....................................................................................................................................22 Questionnaire........................................................................................................................22
INTRODUCTION Entrepreneurial opportunities are normally referred as conditions wherein products and services can be bought at a higher prices than the cost of their manufacture. However, an entrepreneurial opportunity is a position wherein entrepreneurs conduct activities to make an income.However, this report will highlight about the peter Drucker 7 sources of innovation that provide opportunities which help the company it identifies the possibilities to enhance it markets operations (Biemans,2018). Furthermore, the project will outline about the STP that is segmentation, targeting and positioning through which the cafe will provide their products and services considering those factors. On the other hand, the report will frame about the porter's five forces of model to analyse the impact of new entrance on the cafe and along with that it will comment on the industry life cycle. Eventually, the report will highlight about the primary and secondary research done with the help of 25 customers which are inclusive table and charts and along with that it will comment on the SWOT analysis that ill be based on the macro environment. LO1 P1 External sources that provide opportunities 7 Sources Of Innovation PeterDruckerintroduced7sourcesofinnovationthatprovidevariouskindsof opportunities to an entrepreneur in order to set up new business venture or expand its business operations. However, I am opening a new cafe which is named as Eat Studio but before opening it I will analyse the 7 sources of innovation in order to evaluate the opportunities. The Unexpected: The market within the business world is full of opportunities and surprisesno longer simplest the surprising disasters but additionally the surprising success that involves the organization can be a great supply of thought for innovation. However, in order to set newcafe,suddenachievementand surprising disasters, shouldn’tstay neglectedand shouldn’t be not noted as possibilities for a change (Serrat,2017). Incongruities:Many businesses fall into entice of developing their product without to in reality do the ideal studies to determine what the goal clients actually need. Therefore, the conflict between what is and what it is supposed to be can lead the enterprise to a downfall but can be also a top-notch supply of thought for innovation. However, the customer feedbacks, comments, and proceedings are often the best way to evaluate incongruity.
Process Need:This source of innovation is need to be greater project-focused in place of scenario-centred. Moreover, in this source of possibility for innovation comes after searching intently on the tactics of the enterprise and figuring out surely the weaker areas and the methods they can be improved and enhanced. Further, knowing what the vulnerable links are after an in depth evaluation of the business enterprise’s abilities, the groups may be able to create greater powerful and effective solutions which helps the entrepreneur to start new business venture. Industry And Market Structure Modification:industry and other marketplace structures may be stable but with the advancement in technology, many industries are destroyed almost in a single day. Thus, in this factor I will preserve an eye on these adjustments and to treat these adjustments not as threats however greater like possibilities. Demographics:businesses are affected in one manner or any other by way of the exchangeofdemographics.However,thedemographicmodificationsinage,schooling, employment, have an effect on the course that the commercial enterprise takes and might open new opportunities for my cafe if I'll manage to accurately pick out the opportunity (Joe, 2017). Changes In Perception:perception changes through the years, and, these days, because of the advancement in technology and the social networks, these adjustments happen quicker than before. However, humans can change their belief about the product, brand or industry night long. Therefore, the modifications of notion open an opportunity for my cafe to innovate, to broaden new products and services that align with the brand new attitude of the customers. NewKnowledge:Technologicalandmedicalbreakthroughsarethecomponentof innovation which can’t be neglected by means of corporations. However, organizations that refuse to conform to the modifications stimulated through new discoveries are damned to fail. New understanding, but, can be applied in each component of the business enterprise – from understanding more about the customers through analytical or through enhancing the supply chain to selecting the potential personnels which will help me select best employees for my cafe. However, the cafe will focus on the changes in perception factor as the perception of customers changes frequently, thus, according to those changing requirements the cafe will introduce new products in order to retain customers. STEEP Factors
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The STEEP analysis is framework that is used by the companies to evaluate the impact of external factors like social, technological, economical, environmental and political on the working of an organisation. Social: social factors influences the attitudes, interests, evaluations, and create the behaviour and eventually what customers buy. However, developments’ modifications will directly impact the operations of the cafe. Furthermore, these components are inclusive of shape of population, falling prices, rivalry, boom of global populace, customs, level of instruction, cultural range and standards (Drucker,2018). Technological: technological advancement have significantly modified the manner in which companies perform. However, in recent times technological development developed a societywhichexpectsinstantaneouseffects.Thefactorswhichareincludedwithinthis component are new technology, assimilative capability of company for innovation, globalization. Thus, a quicker exchange of data will advantage company as they will be able to react fast to adjustments. Economic:The monetary environment carries factors coping with individuals’ capability to obtain services or products given the set of monetary conditions. Moreover, in this factor I will examine how customers will react when there are adjustments inside the surroundings and the way their firm should alter their method to stay competitive given the instances. Environmental:The environmental factor considers the current scenario of the physical and natural environments that businesses can experience. Further, I will make use of herbal sources in generating items by dedicating an extraordinary quantity of time inspecting the ecological environment of every location in which I'll be providing goods and services. Political:This element is inclusive of understanding the political and legal environments of a particular place wherein businesses pick out to operate. However, Failure to apprehend and adapt to the political and legal environments will bring about overcoming limitations which may be too costly to cope with. Therefore, before starting a new cafe I will analyse political stability and instability of particular location (Drucker, Hesselbein and Kuhl, 2015). Furthermore, the cafe will consider the technological factor and adopt new technologies in order to satisfies the customer and make them convenient to order to product like e-wallets, mobile apps etc.The technological factor leads to the business idea because it the factors which help in increasing the profitability for the firm and also assist in attracting the customer towards
the products and serviceswhich is beneficial for the business. The technological tools and techniques assist in engaging the customer and provide them information regarding use various social media sites such as Facebook, Instagram etc. GAP Analysis GAPOPPORTUNITY IthasbeenanalysedthatOthercafeare expanding their business activities by operating through online network and providing them delivery of food within an hour as they get order from their customer's side which is gap for my gap.It is the process of identifying the gapbetweentheactivitiesandinorderto achieve the goals and objective regarding the business. Due to this, I have an opportunity expand my business through various online platform and designing my own application to deliver the food in the lowest timethan other cafe in the same location along with the discount offers so that customers would buy next time as well. LO2 P2 Recognizing specific types of customers Segmentation, Targeting And Positioning Illustration1: Gap analysis ( Source: Process of gap analysis,2017)
The STP system exhibit the hyperlinks among a normal marketplace and the way a company decide to compete in that marketplace. it is occasionally referred to as a system, with segmentation being initiated first, then the choice of one or extra target markets and then ultimately the enforcement of positioning. Segmentation:segmentation is process of identifying the specific needs and wants of the customer by focusing on different market segments that is geographic, demographic, and behavioural approach and accordingly provide products and services to the customers (Ramdani, Azis, and Kaltum,2016). Geographic: These factors are inclusive of country, region, area, climate or weather conditions and rural or urban location.Further, the cafe will segment their cafe according the population that reside in those areas and then accordingly provide their products to the customers who lives there. Demographic: These factors are inclusive of age, gender, earnings, education, profession, occupation etc.Moreover, the cafe will provide products for all types of ages and genders like they will provide sugar free products for aged people etc. Behavioural: There factors are inclusive of perspective of customer, brand loyalty, channels of distribution used, responses towards the marketing activities etc. However, for starting new cafe I will focus more on demographic segmentation where I will focus on meeting the needs and wants of millennials and produce such products like donuts, healthy sandwiches, shakes etc., which are preferred more by the youngsters and are healthy for their health. The cafe will segment the market on the basis of demographic in which it will mainly consider the youth which are attracted towards cafe more than any other age group. Targeting:In this process I will target the central location of the country where more and more schools, colleges and institutions are there so that it can attract huge number of millennials to visit the cafe frequently (Ozimek and et.al., 2018).The cafe will target the people of school, colleges etc which are more attracted towards the products and services which are being served by the cafe. Positioning:In this method I will create such brand that will respect the beliefs and customers of the millennials and further, I will take customer feedbacks and responses regarding the products and services of the cafe.It means creating a position in the market such as building
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a image in the market in order to attract more customers towards the business. Positioning help the customer in comparing the cafe with that ofits competitors on the basis of which the customers are attracted towards the products and services. Porter's five forces of model Porter's five forces of model is used to analyse the competitive forces that impacts the operations of the business and evaluate the weaknesses and strengths of company by considering the five forces of porters. Threats Of New Entrants:The cafe and restaurants have the capacity to grow and allow entrepreneur to open new ventures within this industry as cafe's and restaurants require lesser amount of capital as compared to larger companies or business venture.Thus, due to the lower restrictions to entry in this industry, I may face challenges due to the entrance of new coffee shops which is threat for the cafe. However, due to new entrance I may get the opportunity to improve my products and face competition confidently. Bargaining Power Of Buyers:The bargaining power of customer will lower due the fact that they won't change the pre-decided price of the cafe and instead they will focus more on the quality or products and services they receive at their store (Ahmed, Rehman,and Sergi, 2019). Therefore, if I'll provide hygienic and quality food to customers which will an opportunity for me and then their will be low bargaining power. Furthermore, if customer's bargaining power is higher than it act as a threat for the cafe and won't be able to earn profits. Bargaining Power Of Suppliers:Supplier power is low considering there may be a spread of other providers to buy commercial enterprise supplies from.Thus, I will able to preserve this low through searching on line business-to-enterprise marketplaces for the highest fine coffee and meals at the best rate which will an opportunity for the cafe. On the other, if the bargaining power of supplier is high then i have to pay more cost for the goods thus which will a threat for the cafe. Threat Of Substitute Products:The threats of substitute products is higher as there are many coffee shops and restaurants who are offering donuts, shakes, sandwiches etc., thus, I will reduce this by the usage of switching expenses. Further, if I'll put in force techniques together with the usage of a rewards card, consumer's telephone numbers, or names for points towards free merchandise.Moreover, I will provide M-Coupons so customers can show coupon on their cell phones and make use of services and offers provide by the cafe which will be an opportunity
for the cafe. On the other, of the cafe is not providing any exclusive products then other cafe then they will lose their customer which will a threat for the company. Rivalry:competition among his industry will be high as every other cafe or restaurant sells espresso and further, meals restaurants and others all have it. Further, there are many ways to compete with rather worthwhile cafe's by examining their enterprise strategies and put into effect what they have already got (Vlachopoulos and et.al.,2015). Moreover, I will ought to integrate my own experience and taste to our liking and clients by making them feel the unique taste from other cafe's which will be an opportunity for the cafe. On the flip side if cafe is not following any methods to stand out in a competitive environment then they will lose the market share which will be a threat for the company. Industrial Life cycle The industrial life cycle are inclusive of various stages of product development through which we can evaluate the increasing and decreasing of revenue. Introduction Stage:At this stage the profit margin of the cafe will be low as the focus will be more on promoting the cafe and capturing huge customer base. Further, other marketing techniques will be adopted in order to advertise about the products and services of the cafe. Moreover, the primary objective at this stage is to create awareness among the customers regarding the cafe, thus, the profitability and revenue will be lower at fist stage of opening a cafe. The introduction is the phase wherethe business is at the first stage where it plan for the Illustration2: Porter five force model ( Source :Porter five forces model. 2018)
activities and products and services which it will consider for generating the profit from business. Growth Stage:At this stage I will try increase the expenditure by promoting new products and services in the cafe and enhances the brand image of the cafe which in turn will increase the sales and revenue of the cafe (Johnston,2017).It is the stage at which the business will formulate strategies in order to attract the customers towards the products and services in order to grow their business and improve their performance and level of profitability. MaturityStage:Duringthisstageoflifecycle,Iwillexpandmycafeinother geographical locations and try to expand it international location which in turn will enhance the revenue of thecafe.It is the stage at which the business will try to expand it business in other areas where their is scope. Decline Stage:At this stage the revenue of the cafe will decline due to the changes in customer preferences, entrance of new coffee shops, technological advancement etc.It is the stage at which the revenue of the firm start declining and thus it is important that firm during this phase should develop new strategies in order to attract the customer and increase their revenue to have profit. Illustration3: Industrial life cycle ( Source: Industrial life cycle ,2018)
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LO3 P3 Market Research Market potential :The cafe will be successful it will provide the customer with products and services as per the demand and with reference to their taste and preferences.The cafe will be able to increase their profitability and also the market share of the cafe will be increased by providing the products according to the taste and preference of the customer. The cafe have high potential as it will provide products as per the demand of customer which will assist in attracting more customers towards the cafe. Primary Research Primary research is a method that is conducted by the observer either directly through customer or is conducted from past data. We have conducted primary research of 25 customers in order to get the responses of consumers regarding their preference of cafe and after that will set up a new cafe based on that primary research (Loud and et.al., 2016). Theme 1 Frequently people visit cafe. PARTICULARSCUSTOMERS Daily5 Once In A Week11 Once a month8 Never1
INTERPRETATION:From the survey conducted from 25 customers it has been observed that there are 11 people visits the cafe once in a week and there are 8 individuals who visit cafe once a month, further there are 5 people who visit cafe daily and there is only 1 person who never visited the cafe. Thus, we can estimate that my cafe will have the chance to operate successfully. Theme 2 Normally where people like to have lunch. PARTICULARSCUSTOMERS Packed lunch9 Cafe food16 Daily Once In A Week Once a month Never 0 2 4 6 8 10 12 CUSTOMERS
INTERPRETATION:From the survey conducted from 25 customers it has been observed that there are 16 people who prefer to have lunch in cafe and there are 9 people who prefer to have packed lunch. Therefore, it is been concluded that cafe will have chances to run successfully (Walliman,2017). Theme 3 Non-vegetarian food. PARTICULARSCUSTOMERS Yes10 No15 Packed lunch Cafe food
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INTERPRETATION:From the survey conducted from 25 customers it has been observed that there are 15 people who do not prefer non-vegetarian food and there 10 customers who are willing to take non-vegetarian food. Thus, it is being observed that in order run cafe I have to include more of vegetarian menu. Theme 4 days people like to visit cafe. PARTICULARSCUSTOMERS Weekdays12 Weekends13 Yes No WeekdaysWeekends 11.4 11.6 11.8 12 12.2 12.4 12.6 12.8 13 CUSTOMERS
INTERPRETATION:From the survey conducted from 25 customers it has been observed that there are 13 consumers who prefer to visit cafe on weekends and there are only 12 people who will visit cafe on weekdays. Therefore, it is being concluded that the cafe will run more on weekends. Theme 5 Kind of food people prefer to have in cafe. PARTICULARSCUSTOMERS Italian8 Chinese9 Mexican3 Indian5 INTERPRETATION:From the survey conducted from 25 customers it has been observed that there are 9 people who will prefer to have Chinese food, there are 8 people who will prefer Italian food, there are 5 people who will eat Indian food and there are only 3 people ItalianChineseMexicanIndian 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% CUSTOMERS
who will prefer Mexican food. Thus, it is being concluded that the cafe menu will have Chinese menu more. Secondary Data From the recent articles we have observed that today people are preferring more of cafe food than to have home made food which will increase the chances for us to open new cafe and operate it successfully. Moreover, from the magazines and journals it has been observed that maximum number of people prefer to eat Chinese and Italian food at cafe's (Baker and et.al., 2016). Moreover, today youngsters visit cafe more ofently for various purposes like for get together, for making projects, for reading books etc. Furthermore, from the secondary research it has been identified that today cafe's and restaurants are running successfully as people are preferring to eat more of cafe food. LO4 P4 & P5 Swot Analysis Based On Macro Environment Strength:From the above macro environment it has been analysed that the cafe will be in the central area of the country and it will target the millennials, thus, it is strength of the cafe as today larger number of youngsters like to visit cafe and have get-together. Weaknesses:Further, from the macro environment it has been analysed that due to the technological advancement the cafe won't be able adopt the changes which will become the weakness and thus it will reduce their revenue (Bull, and et.al., 2016). Opportunities: There is an opportunity for the cafe by focusing on the demographic factor like age, income, education etc., and according to those factor the cafe will provide the products keeping in mind the requirements of the consumer's according to age group and income. Threats: changes in customer preference act a threat for the cafe as people changes their tastes regarding the products or they may demand more innovative product and thus, due to such preferences' customer switches to other cafe's and restaurant in order to fulfil their requirement. Porter's Five Forces Of Model Threats Of New Entrants: Bargaining Power Of Buyers Bargaining PowerOf Suppliers ThreatOf Substitute Products: Rivalry
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Thecafehave higherdegreeof threatfromthe entranceofnew cafeasthis industryprovide higherincome andneedlesser capitalfor investmentas compare to other industries (Phadermrod, Crowder,and Wills, 2019). Thebargaining power of buyer in cafe is lowerdue to the fact people cannot change the price structure of menuandrather focuseson hygienic food. Thebargaining power of supplier islowerbecause therelarger numberof providerwho offerrawgoods in bulk atlower price. The cafe can have thethreatof substitute productsbecause everyother restaurant or cafe offerdonutsand coffee,thus,we needtooffer someunique productinorder to reduce the risk (Adi, 2015). Thecompetition withinthis industry is high as moreandmore are cafe has been introducedwith sameproducts, thus, in order to standoutina competitionwe havetochange thestrategyand methodswhile providingthe productslike variouscoupons, offers etc. Objective Assessment Of The Idea From the above analyses of macro environment and other primary and secondary research we can conclude that the idea to open Cafe is viable as today more and more people are willing to visit cafe and prefer to have lunch their. Furthermore, today more and more youngsters are preferring to visit the cafe and have fun there. Thus, the idea of cafe is feasible and it will run effectively and will generate profit and revenue in order to expand its operations (Takata,2016). P6 Competitive and market environment analysis With the help of porters five forces model, every business organization can determine all the factors which is essential for understanding the current competition scenario within the business industry in which it is operating. It helps in formulating business strategies and plans for mitigating the risk of losses as arises due to competitive environment and thus can make high profit margin.
1.Threats Of New Entrants – By new entry in the same cafe business field, it creates high competition in the market place with results in decline in the market profit as well as customer base. On the other hand, it provides customers with large option of cafeteria which makes high competition among the existing firms. Thus, firms has to make strong marketing policies for remaining competitive. 2.Bargaining Power Of Buyers – Buyers are the real king of the market. By having large number of options in the market they are having power to bargain and take advantage out of it. On the flip side, because of bargaining power of buyers, it results in decline in the profitability aspect of the company. 3.Bargaining Power Of Suppliers – By offering material and other resources at high price, suppliers are having control over the market. But due to large number of suppliers in the same market place, it has created competition as a result of which alternate options is available to business firms for obtaining raw materials. 4.Threat Of Substitute Products – Because of easy entry of business firm in the market place, it has created high competition among cafe firms (Carraher, 2018). Thus, it has provided ease to customers to make choice among large number of substitute available in the market place. 5.Rivalry firms – Because of close competition in the market place, there has been increase in overall marketing as well as other promotional business expenses. Firm which is providing attractive services and products are able to gain competitive advantages. EVALUATION OF COMPETITIVE MARKET ENVIRONMENT For evaluating the competitive market environment of the idea of new cafe there has been used the Porter’s five forces model. This model has been selected because of the reason that this model help in analysing the competitive position of the idea of cafe and its advantages and disadvantages. The advantages of the idea in respect of Porter five forces are as follows- The threat of substitute goods is low is and advantage for the café. This is because of the major reason that if there will not be substitute then the consumers will come to the café only and this will increase the sales of he café.
Another advantage of competitive market environment is that if there will be fewer rival firms then the competition will be low and this will be beneficial for the café that it can charge any prices from its competitors. With help of evaluation of competitive market environment of the idea some of the disadvantages are as follows- The high bargaining power of the suppliers is a disadvantage for the café because now it has to rely upon the suppliers and have to listen to the terms and conditions of the suppliers. Another disadvantage is that if there is increase in the number of new entrants then the competition will increase and this will reduce the sales of the café and will impact the profitability of the café. Another disadvantage is that high bargaining power of buyers. It is so because of the reason that the consumers are very much and they have advantage of choosing the products and this is disadvantageous for the café because if consumers will not like it then they will have to suffer loss.
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CONCLUSION This report briefly summarizes about the Drucker's 7 sources of innovation and STEEP factors in order to analyse the opportunities to open new business venture. Furthermore, the report have outlined about the STP that is segmentation, targeting and positioning through they will provide their products and services considering the demographic factor like age, income, education etc., and along with it have highlighted about the porter's five forces of model in order to analyse the impact of new entrance on the cafe. On the flip side, the project have framed about the primary and secondary research through which we get to know about the responses of customers towards the new cafe. Eventually, the assignment have commented on the feasibility of new business idea and SWOT analyses of new business based on macro environment. s
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APPENDIX Questionnaire QUESTIONNAIRE 1. How Often Do You Visit Cafe? Daily Once In A Week Once A Month Never 2. Where do you usually have your lunch? Packed lunch cafe food 3. Would you Non- vegetarian food? Yes No 4. Which days you like to visit cafe more? Weekdays weekends 5.What Kind Of Food Would You Prefer On Our Cafe? Italian Chinese Mexican Indian