Impact of Information Technology

This assignment delves into the multifaceted impact of information technology across diverse spheres of human experience. It examines how IT has revolutionized work processes, transformed educational paradigms, and reshaped societal interactions. The document encourages critical analysis of both the benefits and challenges associated with the rapid advancements in information technology.

Running head: IMPACT AND ISSUES OF INFORMATION TECHNOLOGY
Impact and Issues of Information Technology
Name of the Student
Name of the University
Author’s note

1IMPACT AND ISSUES OF INFORMATION TECHNOLOGY
This essay highlights the ICT impact on business, culture and society. The impact of
ICT on the business, retail stores, in schools has been detailed in this essay. The adverse
effect has also been focussed in this essay as well.
ICT impacts on business have been depicted in this essay. Information Technology
has greater impact on the business activities of an organisation. With the help of computers
one can store files, can send and receive files as well. This makes the whole thing agile and
efficient1.
The individuals can use Excel to store the payables, inventory sales and receivables,
the employees in the organisation can even use the accounting software to store the tax
records and the data for conducting the business smoothly. Now with the advent of internet,
the employees in the organisations can use the cloud services to store the files and also can
share the file online2. This facilitates to use the files and modify the files online. With the
advent of internet, the business organisations now can carry out their marketing ventures
online, can take orders, they also have the option to purchase merchandise. The marketing
options carried out online via the marketing tools, one can use one’s business management
capabilities to communicate with the employees and the contractors to enhance the
marketing.
1 Andrade, Antonio Diaz, and Bill Doolin. "Information and communication technology and the social
inclusion of refugees." Mis Quarterly 40, no. 2 (2016): 405-416.
2 Bascand, Geoff. "Household use of information and communication technology: 2012." Retrieved
from Statistics New Zealand: http:/ /www. stats. govt.
nz/browse_for_stats/industry_sectors/information_technology_and_communications/
HouseholdUseofICT_HOTP2012. aspx (2013).

2IMPACT AND ISSUES OF INFORMATION TECHNOLOGY
The business organisations’ employees must keep themselves updated all the time to
know more about the business, to keep an eye on the competitors, to know the latest trends,
the information accumulated can help them in comparing the proposals related to insurance;
handle the employees of the organisations3. Even with the help of electronic mail one can
send important files and can communicate with each other, in this way ICT can embellish the
business activities, this ICT can enrich any industry, it can create huge impact on the
automobiles, tourism, retail and textiles.
ICT impacts on society have been highlighted in this essay.ICT has also greater
impact on the society; with the help of ICT now people are working as freelancers, they are
working from home. The representatives of the small businesses or the telecommuter
companies generally work from home, the managers always stay in touch with the employees
in this way4. The companies provide online services to their customers all throughout day and
night 24x7 via ICT technology. ICT can help the individuals who are not capable to work
outside.
ICT also facilitates online shopping; the customers can purchase books dresses at will
from the online shopping sites. The use of ICT and introduction of work from home concept
can reduce the number of working offices; it too can reduce the traffic pollution. The
physically disabled people can be largely benefitted from the ICT technology.
3 Bilbao-Osorio, Beñat, Soumitra Dutta, and Bruno Lanvin. "The global information technology report
2013." In World Economic Forum, pp. 1-383. 2013.
4 Chesley, Noelle. "Information and communication technology use, work intensification and employee
strain and distress." Work, employment and society 28, no. 4 (2014): 589-610.

3IMPACT AND ISSUES OF INFORMATION TECHNOLOGY
ICT is also beneficial for students, teachers and thus ICT create an impact on the
society. The ICT can help in acquiring information or knowledge that is fruitful, ICT is used
in schools to store vital information of the students as well as the staffs. The schools and the
colleges use ICT to manage the administration system5. The students of the college with the
help of ICT can search for the study materials online; can search for blogs, e-learning portals
and also the wiki. The ICT can save a lot of money as well, with the help of ICT they do not
have to write on paper and also need not have to submit the paper the students can write
answer, submit all in the form of e-paper. Therefore, these are the benefits provided by the
ICT to the society.
ICT impacts on culture have been showcased too in this essay. ICT has greater
impact on the culture; technology has made the travelling from place to place from city to
village and vice versa more convenient. Previously people ride on horses or bullocks, now
they ride on vehicles like boats, buses and bikes6. Now all the school premises use the
computer that makes the things easier. Now the teachers as well as the students can use the
computer for the better learning outcomes.
The technology has affected the farmers a lot, they now plant crops or harvest their
crops with the help of machine, so they do not take the effort like earlier to plough by
themselves, for importing and exporting goods, different kinds of vehicles are used to import
5 Bloom, Nicholas, Luis Garicano, Raffaella Sadun, and John Van Reenen. "The distinct effects of
information technology and communication technology on firm organization." Management Science 60, no. 12
(2014): 2859-2885.
6 Hashim, Junaidah. "Information communication technology (ICT) adoption among SME owners in
Malaysia." International Journal of Business and Information 2, no. 2 (2015).

4IMPACT AND ISSUES OF INFORMATION TECHNOLOGY
and export the goods7. The technology has a greater impact on communication as well. Now
with the advent of smart phone the communication has become easier. With the help of video
chat and messaging helps to stay connected all the time.
ICT has adverse effect as well so ICT should be used ethically to mitigate the risks
associated with it. The over usage of internet makes one lazy, now the users do not take the
initiative to write in full words. The light emitting from the laptops and the computers is also
harmful; the users can lose their eyesight due to the emission of the light8. The rays can cause
cancer due to this light. The food nowadays is prepared as well prepared on the basis of
technology and is really harmful, the users are facing severe illness and diseases due to the
bad quality of food consumption. Nowadays users do not feel comfortable or feel hesitant to
speak to the persons rather they just concentrate on chatting with each other, this effect the
communication skills a lot. Even the use of smart phone has adverse effects, artificial light
emitting out from the phone can affects users’ sleep9. As the users spend time communicating
with others via phone messages, no physical contact occurs and that result in
7 Keller, Jonas, and A. Heiko. "The influence of information and communication technology (ICT) on
future foresight processes—Results from a Delphi survey." Technological Forecasting and Social Change 85
(2014): 81-92.
8 Ritzhaupt, Albert D., Feng Liu, Kara Dawson, and Ann E. Barron. "Differences in student
information and communication technology literacy based on socio-economic status, ethnicity, and gender:
Evidence of a digital divide in Florida schools." Journal of Research on Technology in Education45, no. 4
(2013): 291-307.
9 Lee, Younghwa, Jintae Lee, and Yujong Hwang. "Relating motivation to information and
communication technology acceptance: Self-determination theory perspective." Computers in Human
Behavior 51 (2015): 418-428.

5IMPACT AND ISSUES OF INFORMATION TECHNOLOGY
misunderstanding among others, different words has different meanings, different attitudes,
this can cause a negative impact on the individuals. ICT also encourages the intruders in this
scenario, they hack the computer system over the insecure network and exploit the personal
files of the individuals, they injected virus and malware into the system which makes the
software unusable, also it makes the whole operating system unbootable, they too sabotage
the whole computer system and ask for money to release the system10. At the time of online
money transaction, experienced intruders can hack or attack the system and steal the money,
during shopping the customers book something while they receive the item they find that they
get another product which does not look like the same, some organisations take away all the
necessary personal information of the customers for their own benefits, sometimes that data
can be hacked and then the privacy of the customer gets compromised11. The use of
computers and internet results in breakups and the loneliness is increasing day by day. The
users also search for illegal explicit things on the Internet and that is an adverse effect of ICT
10 Limbu, Yam B., C. Jayachandran, and Barry J. Babin. "Does information and communication
technology improve job satisfaction? The moderating role of sales technology orientation." Industrial Marketing
Management 43, no. 7 (2014): 1236-1245.
11 Vaishnavi, Vijay K., and William Kuechler. Design science research methods and patterns:
innovating information and communication technology. Crc Press, 2015.

6IMPACT AND ISSUES OF INFORMATION TECHNOLOGY
as well12. Due to the dependence of the information technology the students become less
active. The money laundering also happens due to the improper usage of the Internet.
It can be concluded from the above discourse the impact of information and
communication technology on culture, society, and business as well as the retailing industry.
The adverse effect of the ICT has been showcased too in this essay. Therefore, ICT should be
handled and use properly.
References
12 Luo, Yadong, and Juan Bu. "How valuable is information and communication technology? A study
of emerging economy enterprises." Journal of World Business 51, no. 2 (2016): 200-211.

7IMPACT AND ISSUES OF INFORMATION TECHNOLOGY
Andrade, Antonio Diaz, and Bill Doolin. "Information and communication technology and
the social inclusion of refugees." Mis Quarterly 40, no. 2 (2016): 405-416.
Bascand, Geoff. "Household use of information and communication technology:
2012." Retrieved from Statistics New Zealand: http://www. stats. govt.
nz/browse_for_stats/industry_sectors/information_technology_and_communications/
HouseholdUseofICT_HOTP2012. aspx (2013).
Bilbao-Osorio, Beñat, Soumitra Dutta, and Bruno Lanvin. "The global information
technology report 2013." In World Economic Forum, pp. 1-383. 2013.
Bloom, Nicholas, Luis Garicano, Raffaella Sadun, and John Van Reenen. "The distinct
effects of information technology and communication technology on firm
organization." Management Science 60, no. 12 (2014): 2859-2885.
Chesley, Noelle. "Information and communication technology use, work intensification and
employee strain and distress." Work, employment and society 28, no. 4 (2014): 589-610.
Hashim, Junaidah. "Information communication technology (ICT) adoption among SME
owners in Malaysia." International Journal of Business and Information 2, no. 2 (2015).
Keller, Jonas, and A. Heiko. "The influence of information and communication technology
(ICT) on future foresight processes—Results from a Delphi survey." Technological
Forecasting and Social Change 85 (2014): 81-92.
Lee, Younghwa, Jintae Lee, and Yujong Hwang. "Relating motivation to information and
communication technology acceptance: Self-determination theory perspective." Computers in
Human Behavior 51 (2015): 418-428.

8IMPACT AND ISSUES OF INFORMATION TECHNOLOGY
Limbu, Yam B., C. Jayachandran, and Barry J. Babin. "Does information and communication
technology improve job satisfaction? The moderating role of sales technology
orientation." Industrial Marketing Management 43, no. 7 (2014): 1236-1245.
Luo, Yadong, and Juan Bu. "How valuable is information and communication technology? A
study of emerging economy enterprises." Journal of World Business 51, no. 2 (2016): 200-
211.
Ritzhaupt, Albert D., Feng Liu, Kara Dawson, and Ann E. Barron. "Differences in student
information and communication technology literacy based on socio-economic status,
ethnicity, and gender: Evidence of a digital divide in Florida schools." Journal of Research
on Technology in Education45, no. 4 (2013): 291-307.
Vaishnavi, Vijay K., and William Kuechler. Design science research methods and patterns:
innovating information and communication technology. Crc Press, 2015.