Impact of Information Technology on Business Operations: A Case Study of J.P Morgan

Introduction to
information technology

Table of Contents
Abstract............................................................................................................................................1
INTRODUCTION ..........................................................................................................................2
LITERATURE REVIEW................................................................................................................2
To discuss the impact of IT in helping businesses to enhance their operations..........................2
On the importance of ethical and social issues, which are increasingly becoming significant in
the virtual world. Identify and discuss at least three issues to run businesses efficiently...........4
To identify and discuss different types of computer networks with their impact on businesses.
.....................................................................................................................................................6
To discuss the impact of Artificial Intelligence (AI) in enhancing their businesses..................7
ANALYSIS AND DISCUSSION...................................................................................................8
Support your analysis with a discussion of the potential benefits and drawbacks of your
chosen company investing in Information Technology..............................................................8
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................11

Abstract
As much as the time goes it gives us the better way of living and it would only got
possible because of the advancement in the technology. All the companies irrelevant to the sector
uses the modern technology. It will become the responsibility to some companies which are
dealing with the finance sector, they have to use the best advance technologies to perform their
functions. Like J.P Morgan which provides the corporate banking services to large corporations,
financial institutions and also to public sector organisations. They deal in the services like;
financing, risk management, working capital, cash management and investments. It requires the
latest working technology which assist the company in maintaining records of their customers
and also to perform their task. In the finance organization, IT based tools and the techniques of it
is very crucial to use and it demands the latest technology to perform their business operations.
There is a great use of IT tools in the finance organization they have to maintain the records of
the service provided to their customers, at the time of investment banking, commercial banking
and in financial transaction. It is not very hard to perform because, the networking of these era is
fabulous and fast. There are some networking sources which provide the best and fastest network
like; PAN, WAN, LAN and SAN. There is great impact of IT on social media, because of the
disturbance in the technology social media has to face problems. It is necessary to check the
technology before using it.

INTRODUCTION
The world in which we are living is in the prime of its technologies. Each and every day
the new inventions are taking place in the IT sector. It becomes the responsibility of all the
business organisations to use the latest machine and IT tools to perform the business operations.
The main aim to introduce the technologies is to do the work with full efficiency and accurately.
The selected organisation for this topic is J.P Morgan which is the large corporation of the
United Kingdom, it perform various functions of banks like investment, lending money to the
customers, to large corporations and also to public sector organizations (Akkari, and Dimitriou,
2020). The company was founded in 1873 and its headquarter situated in New York, United
States. This report will cover the importance of Information Technology in the business and the
role of It tools in helping the businesses organisations. Apart from this types of networking will
get discuss and in the last of the report the merits and demerits of the information technology
will get mention.
LITERATURE REVIEW
To discuss the impact of IT in helping businesses to enhance their operations.
In the period of cut throat competition in a business sector where, all the companies gives
shows the great competition in the business market. They were able to enhance their business
because of continuing in the advancement of technologies. The IT plays an important role in the
large scale businesses. As the company taken for this report i.e. J.P Morgan which is one of the
world's largest finance company in the world. IT tools helps the company in performing the
business operations faster and the techniques help the company to make their work different
from others (Almeida, and Wasim, 2022). As, the company is finance based organisation which
provides their services to various large banks, smaller banks, customers and to the public sector
companies also. The company highly requires the IT tools to become fast and to become the best.
 Control the customer database- The company is also the largest bank which provides
monetary help to the customers. To maintain the record of those customers and to
manage all the records and statistic of the customer it requires the IT tools to main all the

INFORMATION TO
TECHNOLOGY

Table of Contents
Introduction..........................................................................................................................................3
Literature review .................................................................................................................................3
Analysis and discussion .......................................................................................................................3
Impact of IT on business..................................................................................................................3
Ethical and social issues that pertain to running business...............................................................5
Types of Computer Networks with their impact on businesses.......................................................6
Artificial intelligence.......................................................................................................................8
Conclusion............................................................................................................................................9
References ..........................................................................................................................................11

Introduction
The information technology is the application of computers networks which stores, retrieve,
transmit, and manipulate the data of the business through telecommunication equipment. In the
context of the business, the information technology is the system of computer, communication
which involves all hardware, software and peripheral equipment’s which is operated by the large IT
users. In the company, the usage of the information is very important which helps in maintaining the
data flow, maintains employee records, and tracks the processes. The word technology defines
techniques, skills, methods and process used in the business for scientific investigation and
production. In the business world the development of technology helps in completing the assigned
task on time with efficiency (Alsunaidi, S.J. and Alhaidari, F.A., 2019). Through the technology
advancement, various changes occur in the business operations like technology driven devices,
storing of data etc. The report is done on the Barclays bank which is a multinational universal bank
in London, England, UK. The bank is established in 1690 by the Nigel Higgins (Barclays bank
2018). It deals in the product of retail, commercial, investment, private and wealth banking. In the
study, the discussion is done on the impact of the information technology on the business operations
with the importance of concerning social and ethical issues. It also deliberates the types of computer
networks and artificial intelligence to enhance the business.
Literature review
In accordance to the Technology trends 2019 the information technology is anything related to the
computing technology. The internet for example comes under the umbrella term IT. It also
comprises of hardware, software, and networking. The data is processed and communicate with the
implementation and designing of the computer networks.
In accordance to ND Century code, the information technology is the development and maintenance
of the software, systems and networks of the computers which takes the use of service and
supporting infrastructure so the information can be managed and delivered by application of voice,
data and video.
The definition from the given authors we have analysed the impact of IT on business various ethical
and social issues that is faced by the organisation. To perform the operations the numerous types of
computer network is connected in accordance to their range and how artificial intelligence helps in
reducing the errors works as a machines like human.